NCFE CACHE Level 3 Diploma in Adult Care

Our course code: X333

Course fee £595 or from £45 per month

Enrol on our course

Our Adult Care course is the most up-to-date version of CACHE’s Health and Social Care Level 3 qualification (NVQ/QCF/RQF). The course replaces all older versions.

Ever helped a blind man across the road or an elderly woman carry her shopping to the car? Perhaps you’ve nursed a loved one back to health. Or maybe you have supported someone with disabilities, so they can live a better-quality life and well-being. That fuzzy feeling you get from supporting others is happiness you can’t get anywhere else. If you have an aptitude for helping people, why not enhance those skills in remarkable ways? Become a champion of health and social care with our Level 3 Diploma in Adult Care course qualification.

What’s involved in this online Level 3 Diploma in Adult Care?

Our Adult Care course develops the key skills you need to support people living in various care settings.

For instance, you’ll learn why good communication is important for understanding the needs of individuals. For example, people with disabilities, such as dementia. Moving forward, you’ll examine best practice principles, person-centred strategies, and policies and procedures. As a result, you’ll know how to promote the careful handling of information, reflect on your personal development, and personalise a client’s experience.

As you progress, we’ll look more at safeguarding, well-being, and creating a trustworthy environment. Nobody wants to to live in a home or use a service where care workers are unreliable. Therefore, you’ll examine the right ways to administer medicine, prevent infection, and manage discomfort or pain. Also, you’ll learn about inclusivity and why all clients should be treated equally. Finally, you’ll gain real experience on a placement.

As a result of your hard work, you’ll have the ability to help people in need lead better-quality lifestyles.

To complete this qualification, you must be working, volunteering or on practical placement as you will need to show competence in both knowledge and skills. The minimum age to enrol is 16 years old.

Who is this Level 3 Diploma in Adult Care suitable for?

The Level 3 Diploma in Adult Care is ideal for you if you are seeking occupational competence in working with adults in the care sector. Also, this qualification aligns to the Apprenticeship Standard for Leader in Adult Care.

If you’re naturally empathetic, this could be the course for you. Designed for people who want to work in the healthcare sector, our Adult Care course can give you the skills to work in a variety of settings. For example, you’ll gain valuable expertise that could make a difference in nursing homes, residential, domiciliary or daycare services. In addition, it’s an ideal stepping stone to higher education, managerial or specialist qualifications.

Our Adult Care course qualification is the latest, most updated version of CACHE’s Health and Social Care Level 3. So, if you’re looking to study Health and Social Care at Level 3, this course is for you. To get the most out of your course, you’ll gain practical experience in the workplace of your choice. We recommend using the time to learn all you can and become a champion of the care sector! Enrol today and start your career into adult care.

What can I do with a Level 3 Adult Care qualification?

Upon passing your course, you may apply for roles in a variety of care settings. Potential settings include residential/nursing homes, domiciliary, day centres and clinical healthcare with roles such as Senior Care Support Worker and Lead Personal Assistant amongst others.

You can also progress onto further study. The following are ideal routes in adult care: Level 4 Diploma in Adult Care and Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services. While the course holds 58 credits, it does not hold any UCAS points.

Alternatively, you may opt for qualifications in management or to attain lead practitioner status. However, if you’re already working, there’s always the option of studying a specialist course relating to your place of work.

On this Adult Care course, you will:

  • Develop the knowledge needed to work in the healthcare sector
  • Examine the fundamental topics and subjects in health and social care
  • Gain practical work experience that’ll give you the advantage when you graduate
  • Thrive under expert supervision through your assignments at your own pace
  • If you’re a people person – we know you are! You’ll feel right at home with this course

Our Adult Care course is the most up-to-date version of CACHE’s Health and Social Care Level 3 qualification.

  • A formal qualification

    This course is a formally recognised RQF qualification and is recognised throughout the UK, Europe and beyond.

  • Study with winners

    We’re an award-winning learning provider and have been recognised for our cutting-edge learning techniques.

  • Unlimited Tutor Support

    Get as much help and support as you want from your personal course tutor via email and phone.

  • Awarding body: NCFE CACHE
  • Our course code: X333
  • Qualification code: 603/2618/9
  • Official Qualification Title: NCFE CACHE Level 3 Diploma in Adult Care

CACHE stands for the Council for Awards in Care, Health and Education, and are the leading specialist Awarding Organisation for the Care and Education Sector.

Study Hours

The guided learning hours to read and understand all your course materials on this course is up to 350.

Study Method

For this qualification, we’ve pre-selected the units best suited to distance learning, and that will allow you to gain a broad spectrum of skills.

While you study, you must be working, volunteering or on a practical placement within a healthcare setting, as you will need to show competence in both knowledge and skills. You should complete at least 50-70 hours of practical experience across the course.

You may be expected to complete assignments, essays, portfolios, research projects, posters, leaflets, presentations, PowerPoint presentations, video/audio recordings, work-based and practical learning sessions and observations to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Course Duration

You have up to a year to complete this course and we have included a suggested number of study hours. The TQT is 450 hours, which is more than ample time for learners, even with full-time jobs and other commitments. Don’t worry if you go over the year though, we can organise an extension to your course for an additional fee, which also extends your tutor support.


This Level 3 diploma is designed to provide you with everything you need to develop professionally as an Adult Care worker, and to expand the career opportunities available to you.

As you progress on this course, you will demonstrate your ability to work at Level 3, and to take a lead role working with adults in a health and social care setting. Your skills will be assessed in a variety of ways, such as written assignments and a work-based portfolio of evidence. You will also be assessed by observations, which should take place during your normal routine. Your Oxbridge tutor will sign off your observations, as well as mark your assignments. To successfully achieve this diploma, learners must gain a total of 58 credits across all units.

Your performance in the workplace can be assessed by a workplace assessor who has held a supervisory role for over two years, and has a level 3 Health and Social Care qualification, or a colleague who holds both a Level 3 Health and Social Care qualification and an assessing qualification such as A1 or CAVA. Oxbridge will verify the suitability of your assessor, and we offer free guidance in how to observe and write in a format suitable for marking by your tutor. An Oxbridge assessor can also be provided for you if required, for an additional fee. Find out more about what’s required of an assessor here. 

When you submit your written work, you will be required to include a bibliography using clear citations and references. You will also need to provide documentation of your work, such as an evidence record, and a log of placement hours. Your tutor will explain exactly what is needed.

Course Outcomes

Upon completion of the qualification, Learners will be awarded a formal certificate of achievement by NCFE CACHE. Read more about NCFE CACHE.

Potential Employment Settings

Learners can start applying for roles in a variety of settings, including:

  • Residential/nursing homes
  • Domiciliary care
  • Day centres
  • Clinical healthcare

Progressing onto Further Study

There are plenty of options should you want to move on to further study. The following courses are ideal progression routes in adult care:

  • Level 4 Diploma in Adult Care
  • Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services.

Alternatively, you may opt for qualifications in management, lead practitioner roles or a specialist course relating to your place of work.


Additional Information

Official Qualification Title - NCFE CACHE Level 3 Diploma in Adult Care

Difficulty - Level 3

Entry requirements - In order to achieve this qualification, you must be at least 16 years old and working, volunteering or on practical placement as you will need to show competence in both knowledge and skills.

Minimum Enrolment Age - 16 years

Credits - 58

Course Content

1: Promote communication in care settings

In this unit, you’ll discover the importance of communication by identifying ways to overcome barriers to meet the individual needs and preferences of people in a variety of different care settings.

2: Promote effective handling of information in care settings

Here, you’ll recognise the skills needed to implement and promote good practice in recording, sharing, storing, and accessing information.

3: Promote personal development in care settings

This unit asks you to reflect on your personal development and practice in various care settings, using learning opportunities in relation to developing your own practice.

4: Promote person-centred approaches in care settings

In this unit, you’ll develop the ability to execute person-centred approaches in various adult care settings. You’ll learn to work with individuals to uncover their history, preferences, wishes and needs in a private and sensitive manner. Find out how to gain consent when providing care, encourage participation, support individual choices and promote well-being.

5: Promote equality and inclusion in care settings

Here, you’ll cover the concepts of equality, diversity and inclusion, which are fundamental in a variety of adult care environments.

6: Promote health, safety and well-being in care settings

Understand your own responsibilities and the responsibilities of others in relation to health, safety and well-being in adult care settings. Here, you’ll consider policies and procedures, how to monitor health and safety risks, and what to do in the event of sudden illness.

7: Responsibilities of a care worker

Examine the nature of working relationships, work in ways that are agreed with an employer, as well as work in partnership with others.

8: Duty of care in care settings

This unit is aimed at those who work in a wide range of settings. It introduces ways to address the dilemmas, conflicts or complaints that may arise where there is a duty of care.

9: Safeguarding and protection in care settings

This unit is aimed at those working in a wide range of care settings. This unit covers the important area of safeguarding individuals from abuse. It identifies different types of abuse and the signs and symptoms that might indicate abuse is occurring. It considers when individuals might be particularly vulnerable to abuse and what a learner must do if abuse is suspected or alleged.

10: Understand the administration of medication

This unit provides the knowledge needed to understand the administration of medication under the direction of a health professional. You’ll cover the current legislation, guidelines, and policies relevant, and understand the procedures required for ensuring an individual’s safety.

11: The principles of infection prevention and control

This unit will introduce you to national and local policies in relation to infection control. You’ll understand how procedures and risk assessment can help to minimise the risk of an outbreak of infection. You’ll also gain an understanding of how to use PPE correctly.

12: Support positive risk-taking for individuals disabilities

Here, you’ll learn how to promote positive risk-taking for individuals with disabilities in a range of care settings. You’ll understand the framework that underpins an individual’s right to make decisions and take risks, and be able to support people in doing so, understanding your duty of care in relation to positive risk-taking.

13: Support individuals with specific communication needs

Here, you’ll gain the knowledge and skills that address personal interaction and the use of special methods and aids to promote communication. Learning about the factors that affect specific communication needs, you’ll be able to identify and address those needs so that you can review an individual’s progress and provide the necessary support.

14: Move and position individuals in accordance with their care plan

Here, you’ll learn the current legislation, national guidelines, policies, procedures and protocols in relation to moving and positioning individuals. You’ll also learn about anatomy and physiology relating to moving and positioning individuals in a range of care settings and in accordance with their specific needs and care plan, to minimise risk before doing so.

15: Managing pain and discomfort

This unit will provide you with the knowledge, understanding, and skills required to manage individuals’ pain and discomfort in a range of care settings. Covering the experience and impact of pain, you’ll understand how to best assess and monitor an individual’s pain levels, and record and report on the management of their pain. You’ll also learn about the legislation relating to pain management and minimising discomfort to support an individual through their experience.

16: Cleaning, decontamination and waste management

Here, you’ll learn about the correct way to maintain a clean environment in accordance with national policies. You’ll gain an understanding of the procedures to follow to decontaminate an area from infection and to explain good practice when dealing with waste materials.

17: Causes and spread of infection

Looking at the causes of infection, you’ll understand the common illnesses that may result as a consequence. You’ll gain an understanding of the difference between both infection and colonisation, and pathogenic and non-pathogenic organisms. In addition, you’ll develop knowledge about the methods of transmission, the conditions needed for organisms to grow, the ways infection enters the body, and key factors that may lead to infection occurring.

18: Promote nutrition and hydration in adult care settings

This final unit teaches you about the components of a balanced diet, providing knowledge about current national and organisational requirements for meeting nutritional and hydration needs in adult care settings. In addition, you’ll understand how to spot signs of malnutrition, manage special dietary requirements, and monitor nutrition and hydration in health and social care settings.

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Frequently Asked Questions

We have some answers to common student questions, but if you can't find the answer you're looking for then please contact us and we will do everything we can to answer your questions.

At some point, you will need to be observed by a qualified assessor or teacher. You can find an assessor yourself, but we will need evidence of their qualifications to assess. In addition, we can observe you for an additional fee. Please contact us to find out more.

You will have access to your personal tutor, via email and telephone, who will mark your assignments and guide you through the course. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. Your personal tutor will be highly experienced in their subject area and qualified to teach.

You don’t need any prior skills in the subject area to start. However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.

We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for the specified duration of your course.

No, this course is assessed by coursework alone.

No, all of the study materials are supplied within your learning pack.

Most students finish comfortably within the course duration period given. However, if you do need more time, your personal tutor support can be extended for an additional fee.

Please check our main FAQs section or Contact Us, we have experienced course advisers who will be delighted to help!