Diploma in Adult Care Level 3

NCFE CACHE Level 3 Diploma in Adult Care

Our Adult Care course is the most up-to-date version of CACHE’s Health and Social Care Level 3 qualification. This nationally recognised RQF gives you the chance to take a lead role in an adult care setting.

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Adult social care is a booming industry, and it’s growing every year – by 2025, it’s estimated that 2.63 million workers will be needed to fill roles within this sector. If you’d love to become a champion of health and social care and take on a wonderfully fulfilling role in helping those who need it most, this accredited course will get you there.

NCFE CACHE Level 3 Adult Care Diploma: what you’ll learn

You’ll learn how to promote the health, safety, and wellbeing of the people you care for, as well as how to minimise pain and discomfort. You’ll examine important issues such as safeguarding and protection, and infection and prevention. Above all, you’ll learn how to treat the people you look after with dignity, respect, and compassion. As you learn, you’ll gain practical experience with a placement in an adult care setting, giving you the fully rounded education you’ll need to practice with confidence.

This Level 3 Diploma in Adult Care is ideal for anyone wishing to work at a residential home, a day centre, domiciliary care, or within clinical healthcare. You’ll enjoy the freedom to study in your own time, at your own pace, with engaging learning materials.

In this NCFE CACHE Adult Care course, you will:

  • Develop the knowledge needed to work in the healthcare sector
  • Examine the fundamental topics and subjects in health and social care
  • Gain practical work experience that’ll give you the advantage on certification
  • Thrive under expert supervision through your assignments at your own pace

What you'll learn

Unit 1 - Promote equality, diversity, inclusion and human rights in care settings

This unit explores the concepts of equality, diversity, inclusion and human rights which are fundamental in an adult care setting. You’ll be able to summarise the legislation, policies and codes of practise and how they influence your role.

Unit 2 - Handling information in Adult care

In the second unit, you’ll study the legislation and codes of practise that relate to information handling within social care, such as the Data Protection Act and GDPR. You’ll also learn the correct way to handle information yourself when performing your duties, and how to keep records in line with the Caldicott Principles.

Unit 3 - Promote own continuous personal and professional development

Firstly, you’ll learn exactly what it means to be a competent adult care professional, and how to evaluate your own performance and develop in your role through feedback from others. You’ll also gain an understanding of how to identify objectives for your professional development, and how to work alongside others to create a personal and professional development plan. You’ll also learn the benefits and scope of ‘reflective practise’, which involves keeping a journal of your observations and ideas.

Unit 4 - Person centred practise, choice and independence

In unit four, you’ll learn how to work in a person-centred way, and why it’s so important. You’ll also consider the best ways to establish consent when providing care or support, implement and promote active participation, and support the individual’s right to make choices. You’ll also study the importance of risk-assessment, and how to promote the wellbeing of the adults you care for.

Unit 5 - Understand how to promote personal wellbeing

You’ll be encouraged to consider your own personal wellbeing and the impact this can have on a range of factors. You’ll look at how it can affect others, your own practise and your own health. Here you’ll also explore different strategies to manage stress and the sources of support to maintain wellbeing.

Unit 6 - Promote health and safety in care settings

In unit six, you’ll gain the knowledge and skills required to promote and implement health, safety and wellbeing in the workplace. Here you’ll be able to identify  health and safety legislation, policies and procedures whilst demonstrating safe practices.

Unit 7 - Infection prevention and control in a care setting

Introduce yourself to national and local policies in relation to infection control, as well as the responsibilities of both the employer and the employee. You’ll look at how to minimise the risks of infection outbreak, as well as how to use PPE correctly and maintain a high level of personal hygiene.

Unit 8 - Support positive risk-taking for an individual

It’s important to understand that people with disabilities have the same rights as everyone else when it comes to taking risk, and in this unit, you’ll learn how to approach this matter in a positive and person-centred fashion. You’ll also understand how to support the people in your care when it comes to risk taking, and understand your duty of care.

Unit 9 - Move and position individuals in accordance with their care plan

Next, you’ll take a look at some of the current legislation and national guidelines which relate to moving and positioning adults in your care. You’ll examine the relevant anatomy and physiology, understand how to minimise risk, and discover when to seek advice and assistance from others.

Unit 10 - Managing pain and discomfort

Moving on, you’ll discover how to assess and monitor pain and discomfort, and take a look at some approaches to pain management. You’ll also discover how to record and report on an individual’s pain levels, in order to effectively communicate with other staff members.

Unit 11 - Causes and spread of infection

In this unit you’ll come to understand the causes of infection and common illnesses that may occur as a result of poor practises. You’ll be able to identify the difference between both infection and colonisation and pathogenic and non-pathogenic organisms, the areas of infection and the types
caused by different organisms. You’ll also explore the methods of transmission, the conditions needed for organisms to grow, the ways infection enters the body, and key factors that may lead to infection occurring.

Unit 12 - Cleaning, decontamination and waste management

Study the correct ways of maintaining a clean environment in accordance with national policies. You’ll discover how to decontaminate an area due to risk of infection, and good practice when dealing with waste materials.

Unit 13 - Promote communication in care settings

Here you’ll study the central importance of communication in adult care and ways to overcome barriers to meet individual needs and preference in communication.

Unit 14 - Support the health and wellbeing of individuals in a care setting

Learn the importance of maintaining health and wellbeing in an adult care setting. Including the relationship between identity, self-image and self-esteem and the impact on an individual’s wellbeing. This unit highlight how to access a range of services and resources and the early indicators of physical and mental health deterioration. Understand how to use the appropriate tools to monitor and report these changes.

Unit 15 - Scope and responsibilities of an adult care worker

Understand the nature of working relationships to work in ways that are agreed with the employer and work in partnership with others.

Unit 16 - Understand duty of care

Learn to address dilemmas and conflicts that may arise  where there is a duty of care and how to respond to comments and complaints. You’ll also learn how to recognise adverse events, incidents, errors and near misses and to prevent their occurrence in the future.

Unit 17 - Understand how to safeguard individuals

Aimed at those working in any setting where an adult may be accessing care or support. Learn the important areas of safeguarding individuals from different types of abuse, how to recognise the risks and the best practise if abuse is suspected or disclosed.

Unit 18 - Understand mental capacity and restrictive practises

Uncover the legislation and underpinning principles surrounding mental capacity in adult care. You’ll explore the role in applying these principles in practise whilst developing an awareness of how restrictive practice may occur and recognising when and how to raise concerns.

Unit 19 - Support individuals with specific communication needs

Here you’ll learn how to support individuals with specific communication needs. You’ll gain the knowledge and skills to help you address personal interaction and the use of special methods and aids to promote communication.

Extra info

Awarding Body

CACHE logo

CACHE stands for the Council for Awards in Care, Health and Education, and are the leading specialist Awarding Organisation for the Care and Education Sector.

Click here to confirm it's real with OfQual.

Course Outcome

At the end of this course, successful learners will receive the following qualification: NCFE CACHE Level 3 Diploma in Adult Care. This means that it is independently accredited at a level of learning equivalent to Level 3 on the National Qualifications Framework (NQF) for England, Wales and Northern Ireland.

NCFE CACHE has been developing courses in the childcare, education and healthcare sectors since 1945 and is one of the most reputable awarding bodies for qualifications in the UK and overseas. Practitioners working in these areas are much more employable having gained NCFE CACHE certification and many employers specifically ask for their qualifications when taking on members of staff.

Potential Employment Settings: After you’ve completed this course, you could apply for roles in a variety of settings, including:

  • Residential/nursing homes
  • Domiciliary care
  • Day centres
  • Clinical healthcare

Further Study: There are also plenty of options should you want to move on to further study. The following courses are ideal progression routes in adult care:

  • Level 4 Diploma in Adult Care
  • Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services

Alternatively, you may opt for qualifications in management, lead practitioner roles or a specialist course relating to your place of work.

How is this course assessed or examined?

This Level 3 diploma is designed to provide you with everything you need to develop professionally as an adult care worker and to expand the career opportunities available to you.

As you progress on this course, you will demonstrate your ability to work at Level 3 and to take a lead role working with adults in a health and social care setting. Your skills will be assessed in a variety of ways, such as through written assignments and a work-based portfolio of evidence. You will also be assessed by observations, which should take place during your normal routine. Your Oxbridge tutor will sign off your observations, as well as mark your assignments. To successfully achieve this diploma, learners must gain a total of 58 credits across all units.

Your performance in the workplace can be assessed by a workplace assessor who has held a supervisory role for over two years and has a level 3 Health and Social Care qualification, or a colleague who holds both a Level 3 Health and Social Care qualification and an assessing qualification such as A1 or CAVA. Oxbridge will verify the suitability of your assessor, and we offer free guidance on how to observe and write in a format suitable for marking by your tutor. An Oxbridge assessor can also be provided for you if required, for an additional fee. Find out more about what’s required of an assessor here.

When you submit your written work, you will be required to include a bibliography using clear citations and references. You will also need to provide documentation of your work, such as an evidence record, and a log of placement hours. Your tutor will explain exactly what is needed.

Entry requirements

In order to achieve this qualification, you must be at least 16 years old and working, volunteering or on practical placement as you will need to show competence in both knowledge and skills.


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Why study one of our health and social care courses?

When you enrol with us, you’ll be embarking on a rewarding, enriching journey at a pace that suits you. Our distance learning courses are designed to be tackled anywhere and anytime. Plus, with our award-winning course materials and unlimited tutor support, we’ll be there with you every step of the way.

How long is a health and social care course?

You have up to twelve months to complete one of our online health and social care courses. With that said, we’ve found that our students gain their chosen qualification in a much shorter time thanks to our award-winning learning materials and one-to-one tutor support. This means that you could put your learning into practice and secure a new job in health and social care very quickly.

How does studying for a health and social care course online work?

Online health and social care courses allow adults to retrain around their jobs and other commitments while being fully supported by the help of a personal, distance learning tutor. Choosing to study health and social care online gives you flexibility and freedom that you may struggle to receive from a traditional educational provider.

You’re given a deadline to complete the course, but the rest is up to you. You can study whenever you like, whether it’s on a bus or in the middle of the night. The power is in your hands.

Why is health and social care important?

While all roles differ, those working in health and social care provide an invaluable service to people within the community. They often offer support – either emotional, physical, or social – that allows people in need to continue to live a normal and fulfilling life. Some roles also help protect vulnerable members of society from abuse.

Health and social care is a varied, interesting and incredibly rewarding career path that can involve working with the very young through to the very old, while helping those in need navigate a diverse range of situations.

What is a health and social care course?

Health and social care is an umbrella term for courses that focus on helping others. Just some of the subjects that fall under this remit include retirement planningdiabetes care in children and young people, and mindfulness.

This means that once you’re qualified in general health and social care, your career can evolve as your interests do. You can practice a specific specialism and then pivot to another when and if you feel that you want to do something different but don’t want to retrain entirely. You really can carve your own health and social care career path.

Courses Taught by Experts


Health care

For 10+ years, my passion for helping learners develop and grow has driven my career as a teacher. To help me progress even further, I am currently studying to achieve the IQA award. I love reading and I’m a self-professed Harry Potter fan. Talk to me about all things history, rock music, tattoos and true crime podcasts. 

Laura, tutor


Counselling and Psychology

I always knew that a career focused around helping people achieve their goals was perfect for me. That’s why I became a tutor. I love to see my student’s confidence flourish as they progress through their courses. It’s important to help them fit their learning goals around their personal commitments so they have the best chance of success! 

Kelly, tutor


Early Years

Beginning my career as an early years practitioner inspired me to step into the world of teaching. I have since elevated my skillset through a range of qualifications including L3 in Assessing Vocational Achievement, L3 in Education & Training and L4 in Internal Quality Assurance. I’m a big kid at heart; I love Disney movies and also dabble in photography.  




Marine biology, jellyfish conservationist, hairdresser, fitness instructor… I have an eclectic backstory! Art is my passion and one of my proudest moments was achieving my Masters in Fine Art. I then requalified as an Art teacher to share my knowledge with my students. For most of my career, I’ve supported vulnerable students with additional needs such as SEMH and SEN.



Education and Childcare

My 30-year stride in education started with childminding, to working with pupils with Special Educational Needs and Disabilities. I then tutored in a national reading programme and went on to become a Higher-Level TA. I’m elated to say I graduated with a First-Class BA Honours Degree when I was 50 – living proof that it’s never too late to chase your dreams!

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Oxbridge home learning have been amazing! such lovely, brilliant people that work their, I studied level 3 in psychology, my tutor Heidi was amazing! and friendly, she marked my course work quickly and always gave me positive feedback, and answered any questions that I had about the course & each unit of work and also assignment questions when I was struggling. Thank you Oxbridge and thank you Heidi, I am now on my way to becoming a qualified councillor with this qualification.
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I have recently completed my NCFE Level 3 Life Coaching Course. From my intial enrolment to completion of the course the service has been 5 star. Any queries were explained and the customer service was superb. I would like to acknowledge the fanstastic support and excellent communication from beginning to end of my tutor Sarah Tottle. As a city proffessional and leader, I have high expectations of service delivery and time management. Sarah exemplified both. I would highly recommend Oxbridge Home Learning. A great team, doing great things. Chris Middleton
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Thank you Oxbridge for being brilliant! Very professional, always supportive and happy to help. Fantastic communications, clear course materials and concise expectations. I regularly recommend the STALIS level 3 course on Facebook forums. I'm considering doing level 4 and definitely won't go anywhere else!
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I contacted Oxbridge to enquire about English Functional Skills Level 2 about a month ago. I needed to pass this course to be able to attend University this September. I completed the course work with the help of Jade and sat the exams at the Birmingham Office, I just received my pass results. I am thrilled, Jade is excellent and helped me every step of the way. Would highly recommend Oxbridge.
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