Diploma in Counselling Skills Level 3

NCFE CACHE Level 3 Diploma in Counselling Skills

Improve your ability to understand and communicate with others, while gaining skills that can help progress your career.

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This online Level 3 Diploma in Counselling Skills course is endorsed by ACCPH and provides you with the understanding, knowledge and skills to become an effective practitioner. You'll learn what it takes to become a great counsellor, explore the theory that underpins the valuable work that counsellors do, and understand how to form a relationship with clients based on mutual trust and understanding. 

In addition to equipping you with the knowledge needed to practice as a counsellor, this course will also develop the key skills required in a wide range of roles and careers such as health and care support, community care roles, nursing, teaching, the allied professions, team leadership and human resources.

What you'll learn

Unit 1 - Theoretical Approaches to Use of Counselling

During this first unit, you’ll understand and evaluate the key elements of the main theoretical approaches to counselling. You’ll explore humanistic, psychodynamic, and cognitive behavioural therapy, appreciate what is meant by the ‘integrative model’, and demonstrate how to apply core theories when using counselling skills in practise.

Unit 2 - Work Ethically with Counselling Skills

Within this unit, you’ll study ethical frameworks within the counselling environment. When we think of counselling, often our mind goes to a room with a patient talking through their problems with a counsellor. However, this qualification will provide you with a wide range of opportunities, and in this unit we’ll explore them all. Next, you’ll look at some issues you’ll need to be mindful of as a counsellor, as well as the confidentiality and boundaries you need to consider.

Unit 3 - Counselling Skills and Diversity

In unit three you’ll reflect on discrimination in a legal sense, and how to maintain an anti-discriminatory practice in Counselling and Psychotherapy. Do you know what characteristics are protected? If not, this unit will tell you. You’ll also look at the legal boundaries surrounding counselling, and learn what is meant by “power differential” when maintaining a professional relationship with a client.

Unit 4 - Developing Counselling Skills

Next, you’ll look at the process of building a professional relationship with a client, covering everything from the skills needed, to self-evaluation at the final stage. You’ll learn how to use Socratic questions, and establish objectives and potential boundaries. Additionally, you’ll consider the best ways to ‘respond’, and how to use core skills of ‘reflecting’ when developing a relationship. Finally, you’ll consider the importance of conducting a final review, and learn how to end sessions sensitively.

Unit 5 - Counselling Skills and Personal Development

In this final unit, you’ll reflect on personal development, learning the importance of self-awareness, feedback, and understanding your goals and objectives to feed into this development plan. You’ll learn how to set goals, tips to develop your self-awareness, and what barriers may arise. Lastly, you’ll be able to identify where group therapy can be of benefit, and understand group dynamics.

Extra info

Awarding Body

CACHE logo

CACHE stands for the Council for Awards in Care, Health and Education, and are the leading specialist Awarding Organisation for the Care and Education Sector.

Endorsed by


ACCPH is an independent, self-regulated UK professional body for qualified counsellors, coaches, psychotherapists and hypnotherapists. They serve people with nationally recognised qualifications from home study or distance learning students. Accepting members from all six modalities, including those ‘non-standard’ techniques such as Spiritual Coaching and Neuroscience amongst other approaches.

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Course Outcome

At the end of this course, successful learners will receive the following qualification: NCFE CACHE Level 3 Diploma in Counselling Skills. This means that it is independently accredited at a level of learning equivalent to Level 3 on the National Qualifications Framework (NQF) for England, Wales and Northern Ireland. This course alone doesn't include a license to practice but is used as a progression route to further study.

How is this course assessed or examined?

To be awarded the Level 3 Diploma in Counselling Skills, learners are required to successfully complete five mandatory units.

Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Oxbridge will assist in creating the correct environment suitable for role-playing a one-to-one helping session, to support the delivery of this qualification.

This is a regulated qualification that is internally assessed and externally quality assured. Staff involved in the assessment of this qualification are able to demonstrate that they have the relevant occupational knowledge and competence, at the same level or higher as the units being evaluated.

Entry requirements

There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English. There is a minimum study age of 16.


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Can I sign up for a Student Beans account and get Student Discounts?

Yes! One of the many benefits of being an Oxbridge student is that you get access to great discounts with a Student Beans account! Eligibility criteria apply and acceptance is made at the discretion of Student Beans. Find out how to sign up.

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Should I train as a counsellor?

Individuals of any age can benefit from counselling courses and it’s important to note that counselling, when experiencing grief, abuse, anger and problems building and maintaining relationships can have a positive impact.

This makes it absolutely critical that the counselling sector ensures it is well staffed with empathetic, conscientious and skilled professionals who will diligently work to help individuals manage their emotional welfare.

If this sounds like you, training to counsel individuals, couples or groups could be the start of an incredibly inspiring career. A skilled counsellor can become a truly vital support for vulnerable people, enabling them to work through trauma and past issues, making this profession as rewarding as it is valued.

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Why study Counselling courses online?

Studying your counselling courses online with Oxbridge will get you qualified faster and on average our learner’s grades are 20% higher than the grades achieved by those who study on campus. As with all distance learning courses, distance learning counselling courses enable students to study wherever and whenever they choose, meaning they can become a counsellor while fitting their studies around other commitments such as work or childcare.

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What types of counselling are there?

There are many different disciplines within counselling, including Counselling for Children, Substance Misuse and Neuro-Linguistic Programming. There are many counselling courses online available for various disciplines that can equip you with the skills and expertise to help people who are struggling with incredibly difficult situations. If you want to attain your counselling diploma online then we can help you.

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Who should study for a Level 3 Diploma in Counselling Skills?

This course is ideal for anyone who wants to pursue a career as a counselling therapist or who wishes to develop their counselling skills for use in a related role or career such as teaching, social work, nursing, human resources or management.

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How does counselling benefit children?

One in ten children experience mental illness, and, according to the same report from Mind, the recent pandemic lockdown has led to 68% of young people experiencing lowered mental health.

Counselling can be extremely useful for children and young people, particularly those who don’t have access to a support network at home or feel they cannot talk to their parents about problems they may be facing.

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What will this Counselling Skills course teach you?

The aim of this counselling skills course is to provide you with the skills and knowledge necessary to work as a counselling therapist, or to support your work in a related field. You will learn about different counselling theories and approaches, how to establish rapport with clients, how to conduct counselling sessions, and how to maintain ethical standards in your practice.

Upon completion of this course, you might choose to expand your knowledge by advancing to courses such as our Advanced Counselling Diploma.

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How does counselling benefit adults?

According to the NHS, one in four adults experience mental illness; and the pandemic has worsened things. The mental health charity, Mind, released insight in Feb 2022 stating that “A million UK adults who had problems with their mental health for the first time during the pandemic have not spoken to anyone about it”

A career in counselling adults can see you touching upon topics surrounding the workplace, infertility, past trauma or even addiction. Older adults with very little family or friends can also benefit from counselling to help them better cope with feelings of loneliness or even worthlessness which is unfortunately common amongst older generations.

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Why study Counselling Skills online?

This online counselling course can be studied at your own pace, in your own time, meaning it can be completed around work and other commitments. You’ll also have access to unlimited tutor support, a clear induction, and well-structured assignments.

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My 30-year stride in education started with childminding, to working with pupils with Special Educational Needs and Disabilities. I then tutored in a national reading programme and went on to become a Higher-Level TA. I’m elated to say I graduated with a First-Class BA Honours Degree when I was 50 – living proof that it’s never too late to chase your dreams!



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For 10+ years, my passion for helping learners develop and grow has driven my career as a teacher. To help me progress even further, I am currently studying to achieve the IQA award. I love reading and I’m a self-professed Harry Potter fan. Talk to me about all things history, rock music, tattoos and true crime podcasts. 

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