NCFE CACHE Level 3 Diploma in Counselling Skills

NCFE CACHE Level 3 Diploma
Develop knowledge and insight into counselling, which will help you to appreciate the importance of self-development.
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NCFE CACHE Level 3 Diploma online course

This online Level 3 Diploma in Counselling Skills course is endorsed by ACCPH and provides you with the understanding, knowledge and skills to become an effective practitioner. You’ll learn what it takes to become a great counsellor, explore the theory that underpins the valuable work that counsellors do, and understand how to form a relationship with clients based on mutual trust and understanding. 

In addition to equipping you with the knowledge needed to practice as a counsellor, this course will also develop the key skills required in a wide range of roles and careers such as health and social care, community care roles, nursing, teaching, allied professions, team leadership and human resources.

What you will learn

  1. Unit 1 - Theoretical Approaches in the use of Counselling Skills

    • The Person-Centred Approach
    • Theoretical aspects of humanistic counselling
    • Psychodynamic theory and techniques
    • Freud: Psychosexual Stages
    • Post-Freudian theory – Freud and beyond
    • Transference and counter-transference
    • Cognitive Behaviour Theory (CBT)
    • The Cognitive Triad and depression
    • Negative self-schemas
    • Socratic categories in CBT
    • The Integrative Model
    • Maslow’s Hierarchy of Needs
    • Aaron Beck
    • Albert Ellis
  2. Unit 2 - Working Ethically with Counselling Skills

    • Counselling skills and ethical practice
    • Ethical framework and the use of counselling skills
    • Counselling settings
    • Issues that impact the use of counselling skills
    • Confidentiality and boundaries
    • Breaching confidentiality
    • Ethical referrals
    • The complexity of ethics
  3. Unit 3 - Counselling Skills and Diversity

    • Equality and diversity
    • Protected characteristics
    • Counselling practice and diversity
    • Counselling, role, and personal power
  4. Unit 4 - Developing Counselling Skills

    • The counselling relationship
    • Non-verbal communication (NVC)
    • Contracting and initial assessments
    • What are professional boundaries?
    • Outcome measures used in counselling
    • Receiving feedback
    • The Johari Window Model Exercise
    • Evaluation, feedback and self-reflection
  5. Unit 5 - Counselling Skills and Personal Development

    • The importance of personal development in counselling
    • The process of personal development
    • Group dynamics

Awarding Body

CACHE logo

CACHE stands for the Council for Awards in Care, Health and Education and are the leading specialist Awarding Organisation for the Care and Education Sector.

Endorsed by


ACCPH is an independent, self-regulated UK professional body for qualified counsellors, coaches, psychotherapists and hypnotherapists. They serve people with nationally recognised qualifications from home study or distance learning students. Accepting members from all six modalities, including those ‘non-standard’ techniques such as Spiritual Coaching and Neuroscience, amongst other approaches.

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Course Outcome

At the end of this course, successful learners will receive the following qualification: NCFE CACHE Level 3 Diploma in Counselling Skills. This means that it is independently accredited at a level of learning equivalent to Level 3 on the National Qualifications Framework (NQF) for England, Wales and Northern Ireland.

How is this course assessed or examined?

To be awarded the Level 3 Diploma in Counselling Skills, learners are required to complete five units successfully.

Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack, detailing precisely what you need to do to accomplish your goals as a student. Oxbridge will assist in creating the correct environment suitable for role-playing, as well as a one-to-one helping session to support the delivery of this qualification.

This is a regulated qualification that is internally assessed and externally quality-assured. Staff involved in the assessment of this qualification are able to demonstrate that they have the relevant occupational knowledge and competence at the same level or higher as the units being evaluated.

Entry requirements

You’ll need to be at least 16 to start this course; other than that, there are no formal entry requirements for this course; however, it is recommended that you have an intermediate ability to read and write English. 


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