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Frequently Asked Questions


Here is a list of our most Frequently Asked Questions (FAQs)

Q: I haven’t studied for years, will I be able to do the course?

A: First of all; don’t worry! Most of our students haven’t studied for some time.  Our courses take this in to account and your personal tutor is also on hand if you get stuck.  The course has been designed to be both an enjoyable and educational experience and this is the feedback we have had from present and past students.

Q: What skills do I need to enrol on your course?

A:  Our distance learning courses are available to all students of all academic backgrounds. If you’re concerned or think you may have some difficulties then, please feel free to contact our friendly course advisers. We will be happy to discuss it with you. If the course requires some previous skills, we advise you of the on the course page but a general interest, commitment and a desire to find out what you are capable of is all you’ll need. Find out how we can help you to achieve your goals by giving our student advisers a call.

Q: Are there any time restrictions?

A: We do not impose any time limits or pressures on you to complete your course material. Your course will not expire, and it will not become invalid until you have successfully completed it. This allows you to work at your own pace without restrictions.  We do ask that if you are planning on taking a study break of six months or more that you let your tutor know.  This is of course with the exception of GCSE and A Level examinations which are externally set, in this instance you would need to work towards the examination dates.

Q: When can I start?

A:  Right Now!  Oxbridge Home Learning we operate a continuous enrolling system, due to this you don’t need to wait for the next intake of students you can start whenever you want! We are proof that you really can fit your studying into and around your life.

Q: How quickly will I receive my course materials?

A:  As quickly as possible!  If you have opted for the popular e-learning version of the course you will receive your logins within 3 days of your enrolment.  If you have opted for the traditional paper based course then you will receive your course within 5 days, it is usually faster as it is dispatched almost immediately.  When you have received your course or online logins you can begin immediately.

Q: What is included in the cost of my course?

A: Everything you need is included; course materials, tutor support, marking and any software that my be required and helpful advice on how to get your NUS discount card!

Q: What if I require help?

A: At times you will – this is where your tutor who is personal to you will provide you with expert and bespoke help, your tutor will assist and provide guidance throughout your course.  Although Home Learning is you doing it on your own as opposed to a class room environment, you need never feel lost – there will always be someone available to help, you can contact your tutor as much or as little as needed, there are no restrictions and keep in mind these courses have been written and designed for Home Learning so there is an element of self-guidance which means you may need less help than you initially think.

Q: Can I get funding for my course?

A: At this time, we don’t have any funding available.  Please get in touch and discuss your individual requirements though; we’ll do everything we can to help you.

Q: Are there any age limits?

A: Education should be available to everyone and so we welcome students of all ages.  As a guideline our courses are generally written for students who are above sixteen.  Access to GCSEs is from fourteen.

Q: I’ve seen your course cheaper elsewhere, will you price match?

A: Although there are other courses with the same titles please do bear in mind that we have put a lot of time and effort in to producing an easy to follow and quality learning experience and we are also the original authors of many courses.  Not all products are created equally and we would ask you to consider whether it’s best to go with the cheapest provider.  Our service is truly unlimited and we pride ourselves in our high pass rates.

Q: Is there a required reading list?

A: Our courses are designed to include all of the information you require, in the course materials we provide. The only exception are GCSE and A-level courses provided may require the use of some other external books, these can be purchased online or in a book store.

Q: Do I have to sit an exam?

A: Most of our paper based courses will not require you to sit examinations, only continual assessments. Where there are examinations required, you will receive all the information you need to make your own exam arrangements, this is most pertinent to GSCE’s and A-Levels.  More information about this is detailed on the selected course page, but in most cases the coursework is submitted and assessed by your personal tutor and your achievement will be sent to you, usually, via email.

Q: Can I study with you if I live outside of the UK?

A: Yes! Oxbridge Home Learning is proud to offer our Distance Learning Courses both in the UK and abroad.  We encourage and welcome foreign students.  All of our courses are specifically designed to be delivered via distance education and home study, so you can complete your course from anywhere in the world.

For GCSE and A-levels examinations it is currently compulsary to sit the examination within the UK.   We’re currently building a network of international exam centres so do check the individual course page; there may be a new exam centre closer to you.

Q: How do I get my work assessed?

A: This depends on the course you choose to study.  Your tutor, an expert in their field, will advise you how to submit work to them but generally this is done via email or via our tutor support portal.

Q: I’m worried that I’ll be the oldest in the class

A: You are never too old to learn. Do you remember Bertie Gladwin who graduated at 90? Bertie left school in 1935! However old you are, it’s not too old to improve yourself or to prove you “still have it” plus there are no classes to attend and our tutors work with you on a one-on-one basis.

Q: Will I cope with the workload?

A: Our courses are designed to be completed in your own time and at your own pace, once you have completed a module; you submit your work, once submitted you await your feedback. There are no deadlines or classes to attend.

Q: I’m not great with technology

A: You can study online or the more traditional pen and paper style, whichever is more convenient to you, and as there are no strict time limits or deadlines so you could be improving your IT skills at the same time! You can always change to a paper-based course for a small fee if you find learning online just isn’t for you.

Q: How do I make payment for my course?

A: There are several ways to pay; the easiest is via our self-service website, where there are several payment methods such credit or debit card.  If you prefer, speak to one of our Student Advisers over the phone.

Q: What if I want to cancel my course?

A: We accept cancellations within 14 days from the day after receipt of materials, however we are so confident in our products that we have extended the cancellation period to 14 days. Simply return all unused course materials to us and we will refund you.

Q: I’ve not found the answer to my question?

A: We’re always here to help and answer any questions you may have.  Please see our contact page for ways to chat to us for more information.

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