Diploma in Care Level 2

NCFE CACHE Level 2 Diploma in Care

Make a difference in people’s lives. Learn the skills you need to pursue a rewarding career in healthcare.

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Are you ready to change your world?

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All Oxbridge home learning courses are delivered to a high-quality standard with full access to course materials. If you prefer a printed copy of your course material, choose our print option. Note: extra charges will apply.

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Let us equip you with the knowledge and skills you need to make a positive difference in the lives of individuals needing care and support. 

The NCFE CACHE Diploma in Care is specifically designed to provide you with a solid foundation in the principles and practices of care. Whether you're just starting your career or seeking to enhance your existing skills, this course offers a comprehensive curriculum that covers a wide range of essential topics in the field.

By enrolling in the NCFE CACHE Diploma in Care at Oxbridge, you can access our flexible online learning platform. This allows you to study independently, balancing your educational pursuits with your personal and professional commitments. Our user-friendly platform provides a seamless learning experience.

You'll cover topics such as communication, personal development, health & safety, equality & diversity, the duty of care and your responsibilities as a care worker - amongst many other things. Our aim is to give you the tools and support to achieve your goals. We're here to support you every step of the way. Take a look at further information on the course below, and let's begin your journey together.

Enrol to begin studying from November 30th 2023.

What you'll learn

Unit 1 - Communication in Care Settings

This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to communicate with others in work settings. This also includes how to maintain confidentiality when communicating with and about others.

Unit 2 - Handle information in Care Settings

This unit covers the knowledge and skills to be able to handle information in care settings.

Unit 3 - Personal Development in Care Settings

This unit is aimed at those who work in care settings. The unit introduces the concepts of personal development and reflective practice.

Unit 4 - Implement Person Centred approaches in Care Settings

This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to understand and work in a person-centred way.

Unit 5 - Equality and Inclusion in Care Settings

This unit introduces the knowledge and skills to enable the individual to work in an equitable and inclusive way.

Unit 6 - Health, Safety and Well-being in Care Settings

The aim of this unit is to prepare the learner for the principles of health and safety within the health and care settings.

Unit 7 - Responsibilities of a Care worker

This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to understand the nature of working relationships, work in ways that are agreed with the employer, and work in partnership with others.

Unit 8 - Duty of Care

This unit covers the knowledge required to understand duty of care and own role in this.

Unit 9 - Safeguarding and Protection in Care Settings

This unit is aimed at those working in a wide range of care settings. This unit covers the important area of safeguarding individuals from abuse. It identifies different types of abuse and the signs and symptoms that might indicate abuse is occurring. It considers when individuals might be particularly vulnerable to abuse and what a learner must do if abuse is suspected or alleged.

Unit 10 - The Principles of Infection prevention and Control

To introduce the learner to national and local policies in relation to infection control; to explain employer and employee responsibilities in this area; to understand how procedures and risk assessment can help minimise the risk of an outbreak of infection. Learners will also gain an understanding of how to use PPE correctly and the importance of good personal hygiene.

Unit 11 - Cleaning, Decontamination and Waste Management

This unit provides the knowledge and understanding of the correct way of maintaining a clean environment in accordance with national policies. Learners will gain an understanding of the procedures to follow to decontaminate an area from infection and to explain good practice when dealing with waste materials. This unit does not cover the decontamination of surgical instruments.

Unit 12 - Dementia Awareness

The aim of the unit is to enable learners to gain knowledge of what dementia is, the different forms of dementia and how others can have an impact on the individual with dementia.

Unit 13 - Care for the Elderly

The aim of this unit is to develop knowledge and understanding of the needs of the elderly and how to care for them.

Unit 14 - Promotion of general Health and Wellbeing

This unit is concerned with health promotion related to general health and wellbeing. It covers the scientific basis of health promotion, the practical application of health promotion and methods of health promotion planning.

Unit 15 - Diabetes Awareness

The aim of this unit is to provide learners with the knowledge and understanding required to be aware of diabetes.

Unit 16 - Awareness of End of Life Care

The aim of this unit is to provide learners with the knowledge and understanding required in relation to end of life care.

Unit 17 - Understanding Mental Health

The aim of this unit is to provide learners with the knowledge and understanding required to understand mental health.

Extra info

Awarding Body

CACHE logo

CACHE stands for the Council for Awards in Care, Health and Education, and are the leading specialist Awarding Organisation for the Care and Education Sector.

Endorsed by

Course Outcome

Learners can progress to the Level 3 Diploma in Adult Care or onto a relevant Apprenticeship.

Upon completion, learners can enter either adult care or health workforces. The content is applicable to a variety of roles, including:

  • adult care worker
  • healthcare assistant/support worker
  • personal assistant

Units can also be a basis for continuing professional development in the learner's chosen field.

How is this course assessed or examined?

This course is assessed in two ways:

Tutor-marked assignments (TMAs)
Each unit is followed by a tutor-marked assignment (TMA) which will be completed at the end of each module and marked by your tutor.

You will not be required to take an external exam with this course as your portfolio of evidence is internally assessed by us and externally quality assured by the awarding body. Your tutor will provide feedback on your work, and should there be any amendments required, they will outline what is needed for you to complete that assignment.

Observation (included)
This course requires up to four observations. This means that somebody will need to observe you in practice. This could be in a workplace or a voluntary placement. These practical observations will be carried out by an Oxbridge Assessor (we’ll visit you) and that's included in the course price.

We offer up to four complimentary external observations for this course to any student on the UK mainland, which is enough to complete the course.

More information about practical observations

Entry requirements

Students must have a placement, either paid or voluntary, in a relevant Care setting for the course. This is so you can undertake activities and observations relating to the units of the course.

The minimum age requirement for this course is 16.


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Can I sign up for a Student Beans account and get Student Discounts?

Yes! One of the many benefits of being an Oxbridge student is that you get access to great discounts with a Student Beans account! Eligibility criteria apply and acceptance is made at the discretion of Student Beans. Find out how to sign up.

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How long is a health and social care course?

You have up to twelve months to complete one of our online health and social care courses. With that said, we’ve found that our students gain their chosen qualification in a much shorter time thanks to our award-winning learning materials and one-to-one tutor support. This means that you could put your learning into practice and secure a new job in health and social care very quickly.

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How does studying for a health and social care course online work?

Online health and social care courses allow adults to retrain around their jobs and other commitments while being fully supported by the help of a personal, distance learning tutor. Choosing to study health and social care online gives you flexibility and freedom that you may struggle to receive from a traditional educational provider.

You’re given a deadline to complete the course, but the rest is up to you. You can study whenever you like, whether it’s on a bus or in the middle of the night. The power is in your hands.

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What is a health and social care course?

Health and social care is an umbrella term for courses that focus on helping others. Just some of the subjects that fall under this remit include retirement planning, diabetes care in children and young people, and mindfulness.

This means that once you’re qualified in general health and social care, your career can evolve as your interests do. You can practice a specific specialism and then pivot to another when and if you feel that you want to do something different but don’t want to retrain entirely. You really can carve your own health and social care career path.

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Why study one of our health and social care courses?

When you enrol with us, you’ll be embarking on a rewarding, enriching journey at a pace that suits you. Our distance learning courses are designed to be tackled anywhere and anytime. Plus, with our award-winning course materials and unlimited tutor support, we’ll be there with you every step of the way.

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Why is health and social care important?

While all roles differ, those working in health and social care provide an invaluable service to people within the community. They often offer support – either emotional, physical, or social – that allows people in need to continue to live a normal and fulfilling life. Some roles also help protect vulnerable members of society from abuse.

Health and social care is a varied, interesting and incredibly rewarding career path that can involve working with the very young through to the very old, while helping those in need navigate a diverse range of situations.

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Courses Taught by Experts


Health care

For 10+ years, my passion for helping learners develop and grow has driven my career as a teacher. To help me progress even further, I am currently studying to achieve the IQA award. I love reading and I’m a self-professed Harry Potter fan. Talk to me about all things history, rock music, tattoos and true crime podcasts. 

Laura, tutor


Education and Childcare

My 30-year stride in education started with childminding, to working with pupils with Special Educational Needs and Disabilities. I then tutored in a national reading programme and went on to become a Higher-Level TA. I’m elated to say I graduated with a First-Class BA Honours Degree when I was 50 – living proof that it’s never too late to chase your dreams!



Early Years

Beginning my career as an early years practitioner inspired me to step into the world of teaching. I have since elevated my skillset through a range of qualifications including L3 in Assessing Vocational Achievement, L3 in Education & Training and L4 in Internal Quality Assurance. I’m a big kid at heart; I love Disney movies and also dabble in photography.  



Counselling and Psychology

I always knew that a career focused around helping people achieve their goals was perfect for me. That’s why I became a tutor. I love to see my student’s confidence flourish as they progress through their courses. It’s important to help them fit their learning goals around their personal commitments so they have the best chance of success! 

Kelly, tutor


STEM and History of Art

Marine biology, jellyfish conservationist, hairdresser, fitness instructor… I have an eclectic backstory! Art is my passion and one of my proudest moments was achieving my Masters in Fine Art. I then requalified as an Art teacher to share my knowledge with my students. For most of my career, I’ve supported vulnerable students with additional needs such as SEMH and SEN.

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Are you ready to change your world?

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