Effective Communication Level 2

Words are the most important force available to humans. With effective communication, you can make every opportunity more powerful, whether it be a job interview, passing on information, training a dog, an important presentation, a negotiation, knowing how to get your message across effectively is crucial.

The course is packed with up to date techniques and approaches that provide competencies, confidence and skills that you need in order to perform at your best at your workplace. If you want to develop your knowledge of Effective Communication so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you.

The Oxbridge Effective Communication course is designed for people who wish to gain an understanding of principles and practice of Effective Business Communicating

Like the old adage says – communication is key!

On this course you will:

  • Describe the essential elements of business communications
  • Adopt good practice with a variety of communication methods
  • Choose appropriate communication methods
  • Identify ways of improving personal communications skills
  • Learn skills you will gain through this course that is transferable to your home as well as work life.

Our course is designed to amplify your communication skills so you may create an impact in all situations, from interviews to meetings.
Study with winners

We’re an award-winning learning provider and have been recognised for our cutting-edge learning techniques.

At your own pace

Study this course as quickly or slowly as you wish; we’ll work at a speed that suits you.

Unlimited Tutor Support™

Get as much help and support as you want from your personal course tutor via email and phone.

Awarding body: ABC Awards
Our course ref: ST235

ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government for their qualifications on the national framework. ABC Awards combines 180 years of examination and assessment expertise but also implements a responsive, flexible and innovative approach to the needs of our students.

Study Hours

Up to 60 hours, which is around 20 minutes per day for 6 months.

Course Duration

You have up to a year to complete this course and we have included a suggested number of study hours. This is usually ample time for learners, even with full time jobs and other commitments. Don’t worry if you go over the year though, we can organise an extension to your course for a small fee, which also extends your tutor support.

Study Method

Our course is delivered via our online learning platform as this provides learners with a dynamic and engaging experience. Don’t worry, if you prefer, you can print the learning materials yourself. The learning resources are in a range of different media including videos, e-books, and online quizzes. If you’d prefer studying from course books that’s fine, just select “paper-based and we’ll send you the course materials in the post too.


Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Course Outcomes

At the end of this course, successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details all of the units you have completed as part of your course). You can read more about ABC here. Tens of thousands of people each year further their education with an ABC award.

Additional Information
Level 2
Entry requirements
There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English.
Section 1
The Essentials of Communication
  • The Importance of Good Communication
  • Modes of Communication
  • The Key Elements of Communication
  • The Whole Message
  • What Does the Recipient Expect?

You will have access to your personal tutor, via email and telephone, who will mark your assignments and guide you through the course. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. Your personal tutor will be highly experienced in their subject area and qualified to teach.

You don’t need any prior skills in the subject area to start. However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.

We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for 12 months.

You will receive everything you need to complete this course within the study pack we send to you.

No, this course is assessed by coursework alone.

No, all of the study materials are supplied within your learning pack.

That’s fine, this course can be studied anywhere and is completed by submitting Tutor marked assignments (TMAs).

Please check our FAQs section or Contact Us, we are happy to answer any questions you have.

Win win!
Mrs. C. Price

Got a job based on my qualification from Oxbridge, made the cost of the course back within the 1st week of work, win win situation.

Great for career development
Margaret Mead

I highly recommend this course for anyone who wishes to improve their confidence in business scenarios and conferences.

Thank you!
Mark. J. Caulfield

Really pleased – you have helped me expand my skill set.

Improved my customer service
Drew Rose

Had taken on some additional responsibilities at work, did this course as I wanted to make the most of the opportunity – this also looks good on my CV. My confidence grew and I actually think it’s a worthwhile course for anyone who works with the public or a large set of colleagues.

Talk to Oxbridge
Leah. G

This course has been excellent – my confidence has grown so much. I feel as though I’m in a much better place to do my job – this course was easy to follow and my tutor was great too. If you have any doubts about this course, talk to an adviser at Oxbridge and they will tell you if its for you or not, for me it has been really worthwhile.

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