NCFE Level 3 Diploma in Skills for Business

Develop the essential skills you need to work successfully in any business environment or setting.

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Are you ready to change your world?

Due to high capacity this course is temporarily unavailable until January 2023.

We sincerely apologise for this inconvenience. We’ve experienced a high level of interest this year. We hope you will consider joining us next January!

Our learning advisers are available to answer any queries you may have:

 

 

 

 

 

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To get on our waiting list or speak to our learning advisers about the course please get in touch with any queries you may have.

Learn from anywhere

Have complete control over the pace and style of your learning needs. Choose to study from your phone, laptop, or tablet, 24/7. Online Learning has never been so simple, or so much fun!

Join a growing community

Online but not alone. Join our growing community of Oxbridge students! Benefit from insider tips and tricks to suit your learning style whilst interacting and engaging with your fellow peers. Don’t forget to also connect with our college’s socials.

Ease yourself into sucess

Whatever your starting point, we believe in empowering our students with complete flexibility and expert guidance at their fingertips. Take learning into your own hands with courses designed around you and achieve your potential with Oxbridge.

There are many ways to pay for your course with Oxbridge:

  • Credit / Debit Card
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  • Pay Monthly - interest free options available*. T&Cs apply.
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All Oxbridge home learning courses are delivered to a high-quality standard with full access to course materials. If you prefer a printed copy of your course material, choose our print option. Note: extra charges will apply.

What you get Online Print
My oxbridge - access to online portal
Unlimited Tutor Support
Course material - online
Course material - printed copy

Overview

Does the hustle and bustle of a business environment get your heart racing? Perhaps you have a head for problem-solving and thinking on your feet? Then our NCFE accredited diploma in skills for business could be just the right qualification to get you to where you want to be on your career journey. Ideal for anyone wishing to pursue a career in human resources, customer relationship management, team leadership, or gain a managerial position, this diploma will prove that you have the transferable business skills for the job.

NCFE Online Business Diploma – the syllabus in brief

On this RQF diploma, you’ll delve into business culture and responsibilities, focusing on crucial issues such as sustainability and maintaining staff morale. You’ll gain a comprehensive insight into how to deliver excellent customer service, as well as monitor and review performance for continuous improvement. Moving on, you’ll study the essential skill of problem-solving within a business environment, and how to analyse and tackle issues as they arise. You’ll also study the importance of excellent written and verbal communication, how to practise active listening, how to make a great first impression, and much more.

What you'll learn

Unit 1 - Business Culture and Responsibilities

This unit will provide you with the skills needed to support sustainability in a business environment, understanding why businesses work in a sustainable way, and how technology can be used to help this. Additionally, you’ll gain an understanding of the importance of diversity within the workplace, including the legal and organisational guidelines that exist to govern this. Lastly, you’ll explore how to maintain security and confidentiality in the workplace.

Unit 2 - Deliver Customer Service in a Business Environment

Finding ways to bring in new customers and keep a business thriving is the absolute top priority for many companies. This unit is designed to equip you with effective customer service skills to exceed customer expectations by going the extra mile, deliver effective service to a wide range of customers, and monitor and review customer service for continuous improvement.

Unit 3 - Produce Documents in a Business Environment

Companies use documents to communicate, transact business and analyse their productivity. In this unit, you’ll become familiar with a range of different document types and formats. By the end, you’ll be able to research content for, and produce a range of documents that meet, varying requirements.

Unit 4 - Solve Problems in a Business Environment

Every business has its problems, and the difference between a successful and failure is the way problems are dealt with as they arise. In this unit, you’ll gain the skills required to identify a solution to a business problem, and develop a plan to solve it. You’ll also be able to evaluate the success of your plan, to ensure the method chosen was the correct one.

Unit 5 - Communicate in a Business Environment

Great internal and external communication is a cornerstone of every successful business. This unit will equip you with the skills to communicate successfully both verbally and in writing, evaluate the strengths and weaknesses of your communication, and develop a plan to improve it when necessary.

Unit 6 - Manage and Improve own Performance in a Business Environment

In a business environment, every task must be completed within an agreed timescale. In the final unit, you’ll learn how to plan and manage your work, so you never miss a deadline. You’ll also study the importance of behaviour and attitude, and discover how to improve your own performance.

Extra info

Awarding Body

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NCFE is the leader in vocational and technical learning committed to powering a more intelligent education eco-system. We combine over 170 years of experience with deep insight into what is needed and what works.

From world-class qualifications and content to new assessment methodologies, from innovative technology platforms to partnership opportunities with our network of expert collaborators – NCFE galvanises the education sector to shape the most innovative solutions for individual learning needs.  In doing this, we’re working for a fairer education system for all learners to power inclusivity and choice.

Recognised through UCAS

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This course carries UCAS points. This means that it can be used to gain direct access to University courses and other Higher Education, through the UCAS system.

Click here to confirm it's real with OfQual.

Course Outcome

At the end of this course, successful learners will receive an NCFE Qualification and a Learner Unit Summary (which lists the details of all of the units you have completed as part of your course). Tens of thousands of people each year further their education with an NCFE award. Read more about NCFE.

How is this course assessed or examined?

Throughout this course, you will be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Entry requirements

While there are no strict entry requirements for this level 3 Diploma in Skills for Business, it is strongly recommended that you have the ability to effectively read and write in English.

FAQs

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Can I sign up for a Student Beans account and get Student Discounts?

Yes! One of the many benefits of being an Oxbridge student is that you get access to great discounts with a Student Beans account! Eligibility criteria apply and acceptance is made at the discretion of Student Beans. Find out how to sign up.

Why study business and management courses online with Oxbridge?

We offer a huge selection of business-focussed courses such as Business GCSE and Level 3 Diploma in Skills for Business and nationally recognised project management qualifications, including Agile and Prince2.

Whether you’re self-employed, climbing the ladder or struggling to get a foothold, showing initiative and gaining additional business qualifications can set you apart from the competition.

When you opt to study online with Oxbridge, you also gain tons of additional benefits such as: Not having to quit your job to navigate set lesson timetables; studying around your social life, at times that best suit you; one-on-one time with a qualified tutor who specialises in the subject you’re studying; top-quality learning materials, including quizzes, videos and e-books; the potential to achieve a pass rate that’s 20% higher than the national average and more.

If you’d like to find out more about studying business and management with Oxbridge, speak with one of our learning advisers via live chat.

Are business courses worth it?

Definitely, business and management courses can be used to advance up the ladder by proving to your employers that you’re dedicated and eager to learn.

They can also be used as evidence to prospective employers that you’d be a valuable addition to their team.

Finally, if you’re contemplating launching your own company, business and management courses can help you find your feet, hone your skills and become a success.

What are the different types of management courses?

Management is a far-reaching subject and involves the study of a variety of managerial practices. Whether you’re investigating how you can better serve your team and employer or are expanding your skills to run your own business, an online management course offers flexibility that you won’t find in a more traditional educational setting.

Managerial courses vary depending on the industry you are working in. Some of these courses include:

Team Leading Skills and Principles of Management.

What are the different types of business courses?

Business is one of the most popular fields of study worldwide. In today’s ever-increasing competitive job market, you can ensure that you stand out from the crowd with an accredited, industry-recognised business course.

There are a variety of online business courses available to study, depending on your goal. Just a few of the courses you could invest in include: Workplace Law,  Starting Your Own Business, and more.

How much do exams cost?

Many of our courses do not require exams however, A-levels, GCSEs and some other courses do require exams to complete the qualification. Exam fees are additional to the cost of the course and prices vary depending on the course and where you sit them – find out more.

Planning on studying A-levels or GCSEs with us? We can add your exams during enrolment and blend them into your monthly payment plan if you wish. If you’re not ready to book your exam(s) yet, you can book them at a later date – all of the information is available on MyOxbridge under NEAS and Exams.

Courses Taught by Experts

Laura

Health care

For 10+ years, my passion for helping learners develop and grow has driven my career as a teacher. To help me progress even further, I am currently studying to achieve the IQA award. I love reading and I’m a self-professed Harry Potter fan. Talk to me about all things history, rock music, tattoos and true crime podcasts. 

Laura, tutor

Kelly

Counselling and Psychology

I always knew that a career focused around helping people achieve their goals was perfect for me. That’s why I became a tutor. I love to see my student’s confidence flourish as they progress through their courses. It’s important to help them fit their learning goals around their personal commitments so they have the best chance of success! 

Kelly, tutor

Sarah

Education and Childcare

My 30-year stride in education started with childminding, to working with pupils with Special Educational Needs and Disabilities. I then tutored in a national reading programme and went on to become a Higher-Level TA. I’m elated to say I graduated with a First-Class BA Honours Degree when I was 50 – living proof that it’s never too late to chase your dreams!

Sarah

Faye

Early Years

Beginning my career as an early years practitioner inspired me to step into the world of teaching. I have since elevated my skillset through a range of qualifications including L3 in Assessing Vocational Achievement, L3 in Education & Training and L4 in Internal Quality Assurance. I’m a big kid at heart; I love Disney movies and also dabble in photography.  

faye-h_compressed

Penny

STEM and History of Art

Marine biology, jellyfish conservationist, hairdresser, fitness instructor… I have an eclectic backstory! Art is my passion and one of my proudest moments was achieving my Masters in Fine Art. I then requalified as an Art teacher to share my knowledge with my students. For most of my career, I’ve supported vulnerable students with additional needs such as SEMH and SEN.

penny-tc_compressed
FW
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I had a lot of questions, Craig was very informative and answered all of my questions. I am more keen to do courses with Oxbridge because of this.
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Great course provider, amazing tutors
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Very pleased with Oxbridge, they are excellent course providers. I have done Level 3 (supporting teaching and learning in schools) few years ago and my tutor at that time was great. I'm currently doing Level 4 (Advanced practitioner in schools and colleges) and again my first tutor Jenny Tidmarsh was great, my current tutor Sarah Connell is brilliant, she is really helping me with my research project, her technique is wonderful going step by step and she is always giving great advice and very supportive feedback :)
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I thoroughly recommend the Level 3 Life…
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I thoroughly recommend the Level 3 Life Coaching course I undertook! The course is sufficiently stimulating and covers all the foundations of life coaching to feel confident going into it as a new starter or for a career change. My tutor Kelly Pearson was very detailed with her feedback and always on-hand to encourage, support and answer any questions. It's clear that she's very passionate about what she does and brings a wealth of experience - thank you so much again for all your help :)
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Success! It’s been great.
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I have successfully completed my life coaching course! I wasn’t sure how learning with Oxbridge would work for me at the start but it has been amazing. I have learnt so much, despite being social work and mediation qualified. The learning has not duplicated my existing skills and I am already putting new skills into use, especially time management. My tutor, Kelly Pearson, has been fabulous. She has been supportive, knowledgeable in the subject area and approachable. Despite never meeting her, I feel I have been able to develop a good rapport with her and comfortable to seek support when needed. I am now waiting for my certification in order to begin the accreditation process. Already, I have planned my next steps and am building my website etc. to launch my next chapter. Without the training and focus I have had by completing the course, I would still be drifting with a vague plan of “ what next” in my career path. As long as you are self motivated to learn and happy to put effort in, Oxbridge is a great platform to progress with.
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The best course provider!!
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The best course provider!!! I have completed my childcare level 3 in early years course with Oxbridge. I had a terrible experience and was left in a mess with another course provider. When I joined with Oxbridge I was reassured by all the lovely tutors I was in contact with. The course went smoothly and I enjoyed doing my work because I felt I was learning something this time round. Thank you to Lisa and Faye who have been so supportive and the best tutors. I would recommend Oxbridge to everyone and I cannot wait to start another course 😊
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I enrolled with Oxbridge for the STL Level 3 Certificate in February and I have really enjoyed the process. It took me years to build up the confidence to go for what I wanted and the thought of going to a college to do it made me want to hide away. Finding Oxbridge was like a light at the end of the tunnel and I have not regretted it one bit. Being able to work around my 3 young children, work and volunteering in a school all day, was one of the best things about taking the course with Oxbridge. I cannot thank my tutor Kerry Ore enough for all of the support she has given me throughout my learning journey. Any time I emailed with a query, I had a reply from Kerry within minutes. When I sent Units to her to be marked, they were marked and sent back within days (I think the longest was around a week), or if there was anything that needed to be added to a unit I was made aware of it quickly. Kerry is absolutely amazing and is a credit to Oxbridge. The course material was fantastic along with the online learning portal and it was laid out in a way that is easy to understand. The interactive scenario's were fab too. I have thoroughly enjoyed doing this course and building on my skills and knowledge. This course has given me new found confidence too. I have enjoyed my experience that much, that I will be enquiring about new courses in the coming months (I'm going to enjoy this achievement for a while first :) ). Thank you very much Oxbridge and a special thank you Kerry Ore :)
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Jenny Tidmarsh - AMAZING, AWESOME TUTOR
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I have just completed my Level 3 TA course and want to thank Jenny Tidmarsh for all her support and guidance. Her response to all my e-mails was super quick and she always gave positive and constructive advice. Doing an online course, and especially during this pandemic has been challenging to say the least. Jenny has been an absolute life saver, calming frazzled nerves and giving sound advice and encouragement every single time. She is truly the most amazing tutor I could have ever wished for during my journey. If I could have rated higher than 5 stars I would gladly do so.
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Level 2 Functional Skills in English
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Level 2 Functional Skills in English - I would like to share my experiences regarding the course and the support offered by Oxbridge Home learning College. From the beginning of the course, I must admit that I felt supported by my teacher, and I was given tips about my progress and mistakes made during the test exams. These tips helped me not only to improve my communication but also to gain the qualifications needed to get to the desired studies. I would especially like to thank Sarah Peak, Examination Officer, for her persistence and help in waiting for delayed exam results this year due to changes in the condition of new papers. She constantly replays my emails straight away and supports me in any circumstances.
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I am extremely interested in persuing a career within the Criminolgy sector. I saw a course advertised online which I thought would be ideal to help in furthering my education. However, when I enquired about it further, the gentleman on the phone advised me that this course would not be useful to me. This was because it was more of an detailed insight into forensics and not a pathway into University. I felt a bit deflated but I appreciated the fact that he was honest rather than take money from me for a course he knew wouldn't help me. To my surprise he stayed on the line and took time out to go through other potential options such as an HND and looking at public services. He then emailed me all the links and told me if I ever needed any further help to give him a call. This, I thought was excellent service despite my not enrolling. The gentleman's name was Travis and he truly is a fountain of knowledge. He's polite, professional, charming and a credit to Oxbridge! Thanks again Travis for giving me some hope, all the best.
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Are you ready to change your world?

We appreciate being bold is easier said than done. This is why the team at Oxbridge aim to help you feel confident and rest assured in taking your next steps. Our friendly, knowledgeable Learning advisers are always on hand to offer you the best guidance.