Functional Skills ICT Level 2

From email to web browsing to Excel, this course will teach you all the ICT skills that employers want and need!

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Are you ready to change your world?

Due to high capacity this course is temporarily unavailable until early May 2023.

We sincerely apologise for this inconvenience. We’ve experienced a high level of interest this year. We hope you will consider joining us in May!

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All Oxbridge home learning courses are delivered to a high-quality standard with full access to course materials. If you prefer a printed copy of your course material, choose our print option. Note: extra charges will apply.

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ICT Functional Skills Level 2 helps you develop the practical computer skills you need to flourish in the working environment and everyday life and gain the nationally recognised qualification to prove it. Want to keep track of your business’s incomings and outgoings? You need to create a spreadsheet. Want to wow a new client and close a deal? You need to create a PowerPoint presentation.

In this Functional Skills ICT Level 2 online course, we break down all this essential ICT knowledge (and much more) over 14 interactive units created by subject specialists, complete with activities to test your knowledge as you learn. Plus, you’ll have unlimited tutor support every step of the way.

We're delighted to be able to offer the option of an online exam that you take at home, for this course.  You can study ICT online in your own time, at your own pace.

Why study ICT Functional Skills Level 2 online?

  • You’ll gain an NCFE accredited qualification equivalent to a GCSE
  • You can demonstrate to employers you’ve mastered a range of ICT skills, from word processing to Excel
  • You’ll gain the qualification and confidence to apply for jobs or higher education courses requiring ICT knowledge
  • You can study in your own time, at your own pace, via laptop, phone, or tablet
  • You can retake units at any time to strengthen your knowledge and prepare for your exams.

What you'll learn

Unit 1 - Internet browsing

To kick off, you’ll discover how to access the internet, what a web browser is, and how to open new tabs. You’ll also learn how to use bookmarks, and find out what hyperlinks are.

Unit 2 - Search strategies

Next, you’ll look at using keywords and symbols for performing effective internet searches, and identifying reliable and up-to-date sources of information.

Unit 3 - Organisation and security

Because being safe while using the internet is paramount, in this unit, you’ll learn how to create a secure password, as well as how to protect important files. You’ll also discover how to create, move, organise, delete, and rename folders and files, as well as use the ‘copy and paste’ function.

Unit 4 - Word processing - getting started

Now, you’ll discover how to create a new document, along with basic functions such as using tabs, ribbons, launch buttons, and commands. You’ll learn how to use styling features as well as spelling and grammar checkers, as well as how to layout your documents using headers and footers. Finally, you’ll learn how to successfully save your work.

Unit 5 - Word processing - images

Now you know the basics of creating a document, you’ll discover how to add imagery! This includes checking for copyright, and re-sizing and cropping it to the correct shape. Moving on, you’ll discover how to add special effects to your images, how to use the text wrapping function, and more.

Unit 6 - Word processing - creating a table

Creating tables can be very useful for displaying and keeping track of information. In unit six, you’ll discover how to create an edit one, as well as add data. You’ll also find out how to add new columns and rows, delete cells.

Unit 7 - Email

Whether it’s keeping in touch with clients or family, email is an essential tool. In this unit, you’ll find out what an email service provider is and how you can choose one, and how to begin composing an email. You’ll discover how to use the cc and bcc functions, how to attach a file, add a contact, and create a mailing list.

Unit 8 - Presentation slides - getting started

Creating presentations is not only a lot of fun, it’s a great way to communicate information in an engaging manner. In unit eight, you’ll discover what PowerPoint is, and discover how to use some of the basic functions.

Unit 9 - Presentation slides - developing your presentation

Now it’s time to take a dive into some of PowerPoints more complex functions, in order to help you create outstanding presentations. You’ll learn how to add and edit text boxes and shapes, how to add animations and slide transitions, as well as how to add video clips and notes. You’ll then find out how to save and print a presentation as a handout – very handy for business meetings.

Unit 10 - Microsoft Excel - getting started

Lots of people are intimidated by Excel, but we’ll break down each function one at a time to make it simple. You’ll begin by figuring out how to use tabs, groups, and commands, and how cells, rows, and columns are used. You’ll then discover how to create your own spreadsheet and begin adding data, edit the setting of your cells, and how to add another spreadsheet to a workbook.

Unit 11 - Microsoft Excel - Using spreadsheets

Now it’s time to move on to some of the more complex actions and functions, such as conditional formatting, sort and filter, freeze pane, and adding and editing borders.

Unit 12 - Microsoft Excel - using formulae

Don’t panic, we’ll keep it simple. In this unit, you’ll learn how to create a formula, use the autofill handle, use formulas with a range of cells, as well as the AutoSum function.

Unit 13 - Microsoft Excel - creating charts

Finally, you’ll delve into the uses of charts, different types of charts, and how to design, edit, and format them.

Unit 14 - Knowledge check

In the final unit, you’ll need to complete a knowledge check to make sure you’re prepared for the exam.

Extra info

Awarding Body


NCFE is the leader in vocational and technical learning committed to powering a more intelligent education eco-system. We combine over 170 years of experience with deep insight into what is needed and what works.

From world-class qualifications and content to new assessment methodologies, from innovative technology platforms to partnership opportunities with our network of expert collaborators – NCFE galvanises the education sector to shape the most innovative solutions for individual learning needs.  In doing this, we’re working for a fairer education system for all learners to power inclusivity and choice.

Course Outcome

At the end of this course, successful learners will be awarded a formal certificate of achievement from NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home.

How is this course assessed or examined?

To successfully pass the course, you’ll need to complete a knowledge check (just a fancy way of saying a mock exam), and then move on to your final exam. The exam for this course costs £95 and should be completed online. Find out more about the online exam process.

Entry requirements

There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English.

Minimum study age: 14 years old.


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What is Functional Skills Level 1 equivalent to?

All Level 1 Functional Skills courses are equivalent to a GCSE English grade 1 to 3 (previously D to G).

Level 2 Functional Skills are equivalent to a GCSE grade 4 (previously grade C).

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How long do functional skills take to complete?

You have up to six months to complete a functional skills course at level one or two or a bundle covering both. However, our students generally complete these courses in two-to-four months.

Our students who take on the complete bundle at level 2 are also given six months to complete the course, but again, they tend to pass much more quickly than that – within five months on average.

As you can see, you are given plenty of time to get through whichever functional skills course you opt for.

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Do I need to complete a Level 1 Functional Skill before starting Level 2?

No. If you already have some knowledge in your chosen area of study you are welcome to enrol straight onto a Level 2 Functional Skills course. You do not need to complete a Level 1 Functional Skills course before starting Level 2.

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Do Universities accept functional skills?

Most UK Universities accept level 2 functional skills qualifications in place of GCSEs, with a level 2 functional skills qualification recognised as a direct equivalent to a GCSE grade C and above.

It’s often course-dependent, so we advise that you check with your intended university or future provider that they are happy to accept Functional Skills courses, just to be sure.

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Should I enrol on a Level 1 or Level 2 Functional Skills course?

This is entirely up to you. If you already have some knowledge in your chosen area of study, you may wish to start with Level 2. If you’d prefer to begin with the basics, then you may choose to start with a Level 1 Functional Skills course.

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How many times can you take functional skills courses?

As many times as required. While the structure of our courses and the support of our expert tutors means that most students pass first time, all functional skills courses can be taken and retaken as many times as needed.

Where courses have individually graded units, if just one unit is failed, you only need to retake that unit in order to gain your certification.

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Do employers like functional skills?

Yes, functional skills qualifications look good to employers. While GCSEs are the “standard” employers ask for, many will happily accept functional skills qualifications in their place.

This is due to the courses’ focus on teaching real-world problem-solving skills.

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Why study functional skills with Oxbridge?

You can study any of our functional skills courses online in the comfort of your own home, at your own pace, making it the perfect option if you have a full-time job or specific family commitments.

When you invest in a functional skills distance learning course, you’ll gain access to expert tutors who are on hand to help every step of the way. We take pride in the quality of our courses and have a fantastic student pass rate.

If you’re unsure which level you should take first, speak with one of our learning advisers. They’ll love to help.

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What comes under functional skills / core skills?

Functional skills courses cover either MathsEnglish or ICT. You can also invest in bundles such as maths and English combined or take all three functional skills subjects in one go. All subjects are separated into two levels, although you don’t have to take a level 1 course to progress onto level 2.

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Are key skills the same as functional skills?

Key skills and functional skills refer to the same set of qualifications. While they are often used interchangeably, today “key skills” are officially known as “functional skills”. Functional skills were first introduced in 2010 and formerly replaced key skills in 2012.

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What is a functional skills qualification?

Functional skills teach students specific competencies that can be attributed to daily life. Although level 2 functional skills qualifications are given the same merit as a GCSE course, it can be argued that these are even more important, as they don’t operate on theoretical knowledge but on ways to navigate real-world situations.

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