Functional Skills ICT Level 2

Our course code: X223

Course fee £345 or from £26 per month

Enrol on this course

You can now sit functional skills exams online! Find out more

ICT Functional Skills Level 2 helps you develop the practical computer skills you need to flourish in the working environment and everyday life, and gain the nationally recognised qualification to prove it. Want to keep track of your business’s incomings and outgoings? You need to create a spreadsheet. Want to wow a new client and close a deal? You need to create a PowerPoint presentation. In this course, we break down all this essential ICT knowledge (and much more) over 14 interactive units created by subject specialists, complete with activities to test your knowledge as you learn. Plus, you’ll have unlimited tutor support every step of the way.

Brand new: We’re delighted to be able to offer the option of an online exam that you take at home, for this course.

Why study ICT Functional Skills Level 2?

• You’ll gain an NCFE accredited qualification equivalent to a GCSE
• You can demonstrate to employers you’ve mastered a range of ICT skills, from word processing to Excel
• You’ll gain the qualification and confidence to apply for jobs or higher education courses requiring ICT knowledge
• You can study in your own time, at your own pace, via laptop, phone, or tablet
• You can retake units at any time to strengthen your knowledge and prepare for your exams.

From email, to web browsing, to Excel, this course will teach you all the ICT skills that employers want!

  • Online exams (new!)

    Big news: Exams for this course can take place remotely, in the comfort of your own home.

  • A formal qualification

    This course is a formally recognised RQF qualification and is recognised throughout the UK, Europe and beyond.

  • Unlimited Tutor Support

    Get as much help and support as you want from your personal course tutor via email and phone.

  • Awarding body: NCFE
  • Our course code: X223
  • Qualification code: 600/0139/2
  • Official Qualification Title: NCFE Functional Skills Qualification in Information and Communication Technology (ICT) Level 2

NCFE are a national awarding organisation, passionate about designing, developing, and certificating diverse, nationally recognised qualifications and awards.

Study Hours

It takes around 45 hours of study to complete this course.

Study Method

This course contains 14 interactive units and is specially designed for study by online learning. Throughout the course, there will be self-assessment questions, and tutor marked assignments (TMAs), to enable you to monitor your progress.

Course Duration

You have up to 6 months in total to complete this course but on average takes learners around 2-3 months to complete. Don’t worry if you need more time though, we can organise an extension to your course for an additional fee, which also extends your tutor support.


To successfully pass the course, you’ll need to complete a knowledge check (just a fancy way of saying a mock exam), and then move on to your final exam. Exams cost just £95 when you choose to sit them online, or to sit them in person here at Oxbridge. If you want us to come to you, it will cost £175 + travel costs.

Find out more about the online exam process here.

Course Outcomes

At the end of this course, successful learners will be awarded a formal certificate of achievement from NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. You can read more about NCFE here.

Additional Information

Official Qualification Title - NCFE Functional Skills Qualification in Information and Communication Technology (ICT) Level 2

Difficulty - Level 2

Entry requirements - There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English.

Minimum Enrolment Age - 14 years

Course Content

1: Internet browsing

To kick off, you’ll discover how to access the internet, what a web browser is, and how to open new tabs. You’ll also learn how to use bookmarks, and find out what hyperlinks are.

2: Search strategies

Next, you’ll look at using keywords and symbols for performing effective internet searches, and identifying reliable and up-to-date sources of information.

3: Organisation and security

Because being safe while using the internet is paramount, in this unit, you’ll learn how to create a secure password, as well as how to protect important files. You’ll also discover how to create, move, organise, delete, and rename folders and files, as well as use the ‘copy and paste’ function.

4: Word processing - getting started

Now, you’ll discover how to create a new document, along with basic functions such as using tabs, ribbons, launch buttons, and commands. You’ll learn how to use styling features as well as spelling and grammar checkers, as well as how to layout your documents using headers and footers. Finally, you’ll learn how to successfully save your work.

5: Word processing - images

Now you know the basics of creating a document, you’ll discover how to add imagery! This includes checking for copyright, and re-sizing and cropping it to the correct shape. Moving on, you’ll discover how to add special effects to your images, how to use the text wrapping function, and more.

6: Word processing - creating a table

Creating tables can be very useful for displaying and keeping track of information. In unit six, you’ll discover how to create an edit one, as well as add data. You’ll also find out how to add new columns and rows, delete cells.

7: Email

Whether it’s keeping in touch with clients or family, email is an essential tool. In this unit, you’ll find out what an email service provider is and how you can choose one, and how to begin composing an email. You’ll discover how to use the cc and bcc functions, how to attach a file, add a contact, and create a mailing list.

8: Presentation slides - getting started

Creating presentations is not only a lot of fun, it’s a great way to communicate information in an engaging manner. In unit eight, you’ll discover what PowerPoint is, and discover how to use some of the basic functions.

9: Presentation slides - developing your presentation

Now it’s time to take a dive into some of PowerPoints more complex functions, in order to help you create outstanding presentations. You’ll learn how to add and edit text boxes and shapes, how to add animations and slide transitions, as well as how to add video clips and notes. You’ll then find out how to save and print a presentation as a handout – very handy for business meetings.

10: Microsoft Excel - getting started

Lots of people are intimidated by Excel, but we’ll break down each function one at a time to make it simple. You’ll begin by figuring out how to use tabs, groups, and commands, and how cells, rows, and columns are used. You’ll then discover how to create your own spreadsheet and begin adding data, edit the setting of your cells, and how to add another spreadsheet to a workbook.

11: Microsoft Excel - Using spreadsheets

Now it’s time to move on to some of the more complex actions and functions, such as conditional formatting, sort and filter, freeze pane, and adding and editing borders.

12: Microsoft Excel - using formulae

Don’t panic, we’ll keep it simple. In this unit, you’ll learn how to create a formula, use the autofill handle, use formulas with a range of cells, as well as the AutoSum function.

13: Microsoft Excel - creating charts

Finally, you’ll delve into the uses of charts, different types of charts, and how to design, edit, and format them.

14: Knowledge check

In the final unit, you’ll need to complete a knowledge check to make sure you’re prepared for the exam.

Show 8 more modules

Frequently Asked Questions

We have some answers to common student questions, but if you can't find the answer you're looking for then please contact us and we will do everything we can to answer your questions.

Yes, functional skills courses require you to complete final examinations.

Exams cost just £95 when you choose to sit them online, or to sit them in person here at Oxbridge. If you want us to come to you, it will cost £175 + travel costs. Find out more about the online exam process here.

That’s no problem! You can study for and sit your functional skills exams entirely online. Find out more about the online exam process here.

No, all of the study materials are supplied within your learning pack.

You will have access to your personal tutor, via email and telephone, who will mark your assignments and guide you through the course. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. Your personal tutor will be highly experienced in their subject area and qualified to teach.

Most students finish comfortably within the course duration period given. However, if you do need more time, your personal tutor support can be extended for an additional fee.

You don’t need any prior skills in the subject area to start. However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.

Please check our main FAQs section or Contact Us, we have experienced course advisers who will be delighted to help!

Please check our main FAQs section or Contact Us, we have experienced course advisers who will be delighted to help!