Dental Practice Management Level 3

This comprehensive course has been designed for those looking to gain recognition and improve their dental careers.

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Are you ready to change your world?

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Have complete control over the pace and style of your learning needs. Choose to study from your phone, laptop, or tablet, 24/7. Online Learning has never been so simple, or so much fun!

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Whatever your starting point, we believe in empowering our students with complete flexibility and expert guidance at their fingertips. Take learning into your own hands with courses designed around you and achieve your potential with Oxbridge.

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All Oxbridge home learning courses are delivered to a high-quality standard with full access to course materials. If you prefer a printed copy of your course material, choose our print option. Note: extra charges will apply.

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Course material - printed copy

Overview

Are you looking to advance your dental career? Perhaps even step into a dental management position? If you crave the challenge that comes with running an entire surgery from scratch, our dental practice management course is a step in the right direction. We empower future dental managers by developing critical skills they need to drive any surgery to success. This online dental practice management course will teach you to think on your toes, how to elevate your team to the next level, and oversee day-to-day operations so that dentists can concentrate on patient care.

Why study dental management?

Dental managers are the burning soul of any dental practice. They’re the people who support dentists, maintain customer relations and keep staff happy. Furthermore, they love wearing many hats and thrive on juggling various business operations and patient queries. That’s why we’ve designed our dental practice management course to teach the essentials, all the while studying dental practice management online in your own space and time. From theories to NHS changes, goal setting and administration, you will learn everything you need to lead a dental practice to success. So, when you join your dream practice, dentists can focus on what they do best: Dentistry.

Start filling those cavities with knowledge and advance your dental career by enrolling with us today on our dental practice management course!

What you'll learn

Unit 1 - Introduction to Practice Management

In the first unit, you’ll be introduced to challenges that presently affect dentists. You’ll learn about changes in NHS dentistry, such as structural, cultural and clinical changes. You’ll also cover professional networks, the Steele contract and population changes.

Unit 2 - An Overview of Management Systems

In this unit, you’ll learn about the management approaches of FW Taylor, Henri Fayol and Mary Follett. You’ll also consider functions of dental practice management, management by exception, as well as advantages and disadvantages of management by objectives. To end the unit, you’ll gain insight into management systems, sub-systems, classification of systems, what makes a good system and procedures.

Unit 3 - Goals and Objectives for the Practice

In this unit, you’ll discover functions of a dental practice and the advantages of goal setting, looking at professional, personal, as well as the practices goals. You’ll gain knowledge of objectives and practice policy, workplace stress, its causes and how to reduce it. With insight into work conditions and mental health.

Unit 4 - More on Management Systems

In this unit, you’ll contemplate time management, appointment control systems and what to record in appointment entries. You’ll learn about organising an appointment book, as well as patient-centred, procedure-centred and random booking sessions. You’ll also consider aspects of stock process from purchasing to requirements, infection control when ordering, choosing suppliers, and monitoring stock. Finally, you’ll look at the Control of Substances Hazardous to Heath (COSHH) Regulation (1988).

Unit 5 - Financial Management

In this unit, you’ll explore key financial activities that ensure the practice runs smoothly, including cost analysis, financial ratios, cost control and budgets. You’ll also look at fee setting, cash flow and debt control, borrowing and repayment methods.

Unit 6 - Getting the Best Out of Computers in Dental Practice

In this unit, you’ll the role of computers in general dental practice. You’ll cover MS Office packages, including Word, Access (databases) Excel (spreadsheets), and powerpoint, while looking at the clinical applications of computers in a surgery. Finally, you’ll explore the future of computer use in dental practices, as the principles of the Data Protection Act (1984) with regards to patient privacy.

Unit 7 - Managing Staff in a Dental Practice

In this unit, you’ll consider all aspects of the recruitment cycle, from forming a job description to advertising positions, conducting interviews and offering a contract of employment. You’ll cover areas of staff management in the workplace, from training to setting goals, delegation of responsibility and staff appraisals. Finally, you’ll learn the value of a staff handbook and how to manage staff absenteeism.

Unit 8 - Developing the Dental Practice

In this unit, you’ll consider various health and safety regulations, upgrading equipment for the practice, as well as the cost-benefit and cost-effective approach to purchasing. You’ll explore the marketing process, from SWOT analysis to KPIs, and look at factors impacting the successful development of a practice, such as pricing to product placement. You’ll learn about marketing campaigns for dental care, effective communication and market segmentation. Finally, you’ll see how expanding a practice’s range of services can help it to develop.

Unit 9 - Patient Management

In this unit, you’ll look at three key areas of patient management: Communication skills, managing patient perceptions and feedback. You’ll consider what makes a good relationship to overcoming barriers in communication, patient consent and the consequences of not providing treatment.

The final unit will cover areas of confidentiality, clinical records and record keeping for patients. You’ll explore aspects of negligence, patient feedback and acting on its results, and incidence of claims. You’ll consider patient perceptions, bias in patient feedback surveys, and clinical audits. Finally, you’ll look at the audit cycle, internal and external auditing, and implementing changes determined by a number of different factors.

Extra info

Awarding Body

Course Outcome

At the end of this course, successful learners will receive a certificate of completion and competency.

How is this course assessed or examined?

Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Entry requirements

While there are no strict entry requirements for this level three Dental Practice Management course, it is strongly recommended that you have the ability to effectively read and write in English.

FAQs

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Why study business and management courses online with Oxbridge?

We offer a huge selection of business-focussed courses such as Business GCSE and Level 3 Diploma in Skills for Business and nationally recognised project management qualifications, including Agile and Prince2.

Whether you’re self-employed, climbing the ladder or struggling to get a foothold, showing initiative and gaining additional business qualifications can set you apart from the competition.

When you opt to study online with Oxbridge, you also gain tons of additional benefits such as: Not having to quit your job to navigate set lesson timetables; studying around your social life, at times that best suit you; one-on-one time with a qualified tutor who specialises in the subject you’re studying; top-quality learning materials, including quizzes, videos and e-books; the potential to achieve a pass rate that’s 20% higher than the national average and more.

If you’d like to find out more about studying business and management with Oxbridge, speak with one of our learning advisers via live chat.

Are business courses worth it?

Definitely, business and management courses can be used to advance up the ladder by proving to your employers that you’re dedicated and eager to learn.

They can also be used as evidence to prospective employers that you’d be a valuable addition to their team.

Finally, if you’re contemplating launching your own company, business and management courses can help you find your feet, hone your skills and become a success.

What are the different types of management courses?

Management is a far-reaching subject and involves the study of a variety of managerial practices. Whether you’re investigating how you can better serve your team and employer or are expanding your skills to run your own business, an online management course offers flexibility that you won’t find in a more traditional educational setting.

Managerial courses vary depending on the industry you are working in. Some of these courses include:

Managing Environmental Resources, Team Leading Skills and Principles of Management.

What are the different types of business courses?

Business is one of the most popular fields of study worldwide. In today’s ever-increasing competitive job market, you can ensure that you stand out from the crowd with an accredited, industry-recognised business course.

There are a variety of online business courses available to study, depending on your goal. Just a few of the courses you could invest in include: Workplace Law, Workplace Health and Safety and Starting Your Own Business. And more.

How much do exams cost?

Exam fees vary depending on where you sit them. Planning on studying A-levels or GCSEs with us? Learn more about our exam process for these course categories.

Students can contact our partnership centre to find out more – you can find their details on MyOxbridge under NEAS and Exams.

Courses Taught by Experts

Laura

Health care

For 10+ years, my passion for helping learners develop and grow has driven my career as a teacher. To help me progress even further, I am currently studying to achieve the IQA award. I love reading and I’m a self-professed Harry Potter fan. Talk to me about all things history, rock music, tattoos and true crime podcasts. 

Laura, tutor

Kelly

Counselling and Psychology

I always knew that a career focused around helping people achieve their goals was perfect for me. That’s why I became a tutor. I love to see my student’s confidence flourish as they progress through their courses. It’s important to help them fit their learning goals around their personal commitments so they have the best chance of success! 

Kelly, tutor

Faye

Early Years

Beginning my career as an early years practitioner inspired me to step into the world of teaching. I have since elevated my skillset through a range of qualifications including L3 in Assessing Vocational Achievement, L3 in Education & Training and L4 in Internal Quality Assurance. I’m a big kid at heart; I love Disney movies and also dabble in photography.  

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Penny

Art

Marine biology, jellyfish conservationist, hairdresser, fitness instructor… I have an eclectic backstory! Art is my passion and one of my proudest moments was achieving my Masters in Fine Art. I then requalified as an Art teacher to share my knowledge with my students. For most of my career, I’ve supported vulnerable students with additional needs such as SEMH and SEN.

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Sarah

Education and Childcare

My 30-year stride in education started with childminding, to working with pupils with Special Educational Needs and Disabilities. I then tutored in a national reading programme and went on to become a Higher-Level TA. I’m elated to say I graduated with a First-Class BA Honours Degree when I was 50 – living proof that it’s never too late to chase your dreams!

Sarah
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Craig was very helpful, he listened to what I wanted to achieve, and helped me select the best course to start me on my path.
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Amazing from start to finish
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Oxbridge home learning have been amazing! such lovely, brilliant people that work their, I studied level 3 in psychology, my tutor Heidi was amazing! and friendly, she marked my course work quickly and always gave me positive feedback, and answered any questions that I had about the course & each unit of work and also assignment questions when I was struggling. Thank you Oxbridge and thank you Heidi, I am now on my way to becoming a qualified councillor with this qualification.
C
Very impressed
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I called Oxbridge after perusing their website and spoke with a very polite career advisor. My questions were answered knowledgably and I was supported and guided to a qualification that best suited my long-term goals. When the course arrived I was very impressed and I loved that it was also on-line because I have a young child who needs my attention often. I loved that I was able to work at my own pace, with no pressure. I loved that you can genuinely complete the modules as fast or as slow as needed and I felt as though I learned a broad spectrum of content. Oxbridge offered me fantastic supportive teachers, I have only positive things to say. I highly recommend this college to others.
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Fantastic Life Coaching course and support
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I have recently completed my NCFE Level 3 Life Coaching Course. From my intial enrolment to completion of the course the service has been 5 star. Any queries were explained and the customer service was superb. I would like to acknowledge the fanstastic support and excellent communication from beginning to end of my tutor Sarah Tottle. As a city proffessional and leader, I have high expectations of service delivery and time management. Sarah exemplified both. I would highly recommend Oxbridge Home Learning. A great team, doing great things. Chris Middleton
HW
5* service from the moment I enquired online
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I couldn't recommend Oxbridge home learning enough, I received 5* service from the moment I enquired online, I then spoke to a lovely lady over the phone who was one of the course advisors, she made me feel at ease and explained exactly what courses I would need to enrol on to teach lash extensions. I completed the cava course and the education and training award in 9 months and im now fully qualified and in the process of setting up my training academy, my tutor always responded swiftly and marked my assignments very quickly. My life has been changed around.
CP
What an amazing company!
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I am currently taking a Skills in Business Level 3 Diploma and have been nothing but impressed with Oxbridge Home Learning so far. Throughout the signing up process, Hayley helped me extensively to get started and get the course materials through as quickly as possible. She wasn't just trying to sell the course to me like other places that I enquired about, Hayley was genuinely interested in my needs and how she could help that, whether that resulted in buying the course or not. The materials given are incredible, easy to follow chapters and just enough information to ensure that you can understand easily. The content itself is really interesting and is made even more easier for me by breaking the course down into little, manageable assessments instead of one big portfolio or exam. My tutor, Jade, has been brilliant in getting back to me so quickly, both with questions and marking. Feedback has been really relevant and helpful with a breakdown of grades achieved. So far I can honestly say, having signed up for a few other courses and being let down, this is the best course all round by far. Everywhere will have positive and negative reviews however I would definitely recommend this course and company to anyone who wishes to study and gain an extra qualification.
HH
Thank you Oxbridge!
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Thank you Oxbridge for being brilliant! Very professional, always supportive and happy to help. Fantastic communications, clear course materials and concise expectations. I regularly recommend the STALIS level 3 course on Facebook forums. I'm considering doing level 4 and definitely won't go anywhere else!
CH
I enrolled with Oxbridge for the STL…
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I enrolled with Oxbridge for the STL Level 3 Certificate in February and I have really enjoyed the process. It took me years to build up the confidence to go for what I wanted and the thought of going to a college to do it made me want to hide away. Finding Oxbridge was like a light at the end of the tunnel and I have not regretted it one bit. Being able to work around my 3 young children, work and volunteering in a school all day, was one of the best things about taking the course with Oxbridge. I cannot thank my tutor Kerry Ore enough for all of the support she has given me throughout my learning journey. Any time I emailed with a query, I had a reply from Kerry within minutes. When I sent Units to her to be marked, they were marked and sent back within days (I think the longest was around a week), or if there was anything that needed to be added to a unit I was made aware of it quickly. Kerry is absolutely amazing and is a credit to Oxbridge. The course material was fantastic along with the online learning portal and it was laid out in a way that is easy to understand. The interactive scenario's were fab too. I have thoroughly enjoyed doing this course and building on my skills and knowledge. This course has given me new found confidence too. I have enjoyed my experience that much, that I will be enquiring about new courses in the coming months (I'm going to enjoy this achievement for a while first :) ). Thank you very much Oxbridge and a special thank you Kerry Ore :)
EJ
Brilliant and supportive.
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I contacted Oxbridge to enquire about English Functional Skills Level 2 about a month ago. I needed to pass this course to be able to attend University this September. I completed the course work with the help of Jade and sat the exams at the Birmingham Office, I just received my pass results. I am thrilled, Jade is excellent and helped me every step of the way. Would highly recommend Oxbridge.
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Are you ready to change your world?

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