Are you looking to advance your dental career? Perhaps even step into a management position? If you crave the challenge that comes with running an entire surgery from scratch, our dental practice management course is a step in the right direction. We empower future dental managers by developing critical skills they need to drive any surgery to success. You’ll learn to think on your toes, how to elevate your team to the next level, and oversee day-to-day operations so that dentists can concentrate on patient care.
Dental managers are the burning soul of any dental practice. They’re the people who support dentists, maintain customer relations and keep staff happy. Furthermore, they love wearing many hats and thrive on juggling various business operations and patient queries. That’s why we’ve designed our dental practice management course to teach the essentials. From theories to NHS changes, goal setting and administration, you will learn it all. So, when you join your dream practice, dentists can focus on what they do best: Dentistry.
Start filling those cavities with knowledge and advance your dental career by enrolling with us today on our dental practice management course!
NCFE is one of the largest awarding bodies in the UK. Over 340,000 thousand students were awarded certification by NCFE last year through over 2,000 colleges and training providers nationally. With a heritage stretching back over 150 years.
The total qualification hours is 200. However, additional hours may be required for reading, writing and research.
You have up to a year to complete this course and we have included a suggested number of study hours. This is usually ample time for learners, even with full time jobs and other commitments. Don’t worry if you go over the year though, we can organise an extension to your course for a small fee, which also extends your tutor support.
Our course is paper based, meaning you’ll receive all the materials necessary yo pass the course in your course pack. However, there are plenty of learning resources out there and we always recommend exploring different types of media, such as videos, e-books and online quizzes to supplement your learning.
Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.
At the end of this course, successful learners will receive an NCFE Customised Qualification. You can read more about NCFE here.
In the first unit, you’ll be introduced to challenges that presently affect dentists. You’ll learn about changes in NHS dentistry, such as structural, cultural and clinical changes. You’ll also cover professional networks, the Steele contract and population changes.
In this unit, you’ll learn about the management approaches of FW Taylor, Henri Fayol and Mary Follett. You’ll also consider functions of dental practice management, management by exception, as well as advantages and disadvantages of management by objectives. To end the unit, you’ll gain insight into management systems, sub-systems, classification of systems, what makes a good system and procedures.
In this unit, you’ll discover functions of a dental practice and the advantages of goal setting, looking at professional, personal, as well as the practices goals. You’ll gain knowledge of objectives and practice policy, workplace stress, its causes and how to reduce it. With insight into work conditions and mental health.
In this unit, you’ll contemplate time management, appointment control systems and what to record in appointment entries. You’ll learn about organising an appointment book, as well as patient-centred, procedure-centred and random booking sessions. You’ll also consider aspects of stock process from purchasing to requirements, infection control when ordering, choosing suppliers, and monitoring stock. Finally, you’ll look at the Control of Substances Hazardous to Heath (COSHH) Regulation (1988).
In this unit, you’ll explore key financial activities that ensure the practice runs smoothly, including cost analysis, financial ratios, cost control and budgets. You’ll also look at fee setting, cash flow and debt control, borrowing and repayment methods.
In this unit, you’ll the role of computers in general dental practice. You’ll cover MS Office packages, including Word, Access (databases) Excel (spreadsheets), and powerpoint, while looking at the clinical applications of computers in a surgery. Finally, you’ll explore the future of computer use in dental practices, as the principles of the Data Protection Act (1984) with regards to patient privacy.
In this unit, you’ll consider all aspects of the recruitment cycle, from forming a job description to advertising positions, conducting interviews and offering a contract of employment. You’ll cover areas of staff management in the workplace, from training to setting goals, delegation of responsibility and staff appraisals. Finally, you’ll learn the value of a staff handbook and how to manage staff absenteeism.
In this unit, you’ll consider various health and safety regulations, upgrading equipment for the practice, as well as the cost-benefit and cost-effective approach to purchasing. You’ll explore the marketing process, from SWOT analysis to KPIs, and look at factors impacting the successful development of a practice, such as pricing to product placement. You’ll learn about marketing campaigns for dental care, effective communication and market segmentation. Finally, you’ll see how expanding a practice’s range of services can help it to develop.
In this unit, you’ll look at three key areas of patient management: Communication skills, managing patient perceptions and feedback. You’ll consider what makes a good relationship to overcoming barriers in communication, patient consent and the consequences of not providing treatment.
The final unit will cover areas of confidentiality, clinical records and record keeping for patients. You’ll explore aspects of negligence, patient feedback and acting on its results, and incidence of claims. You’ll consider patient perceptions, bias in patient feedback surveys, and clinical audits. Finally, you’ll look at the audit cycle, internal and external auditing, and implementing changes determined by a number of different factors.
You will have access to your personal tutor, via email and telephone, who will mark your assignments and guide you through the course. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. Your personal tutor will be highly experienced in their subject area and qualified to teach.
You don’t need any prior skills in the subject area to start. However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.
We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for 12 months.
You will receive everything you need to complete this course within the study pack we send to you.
No, this course is assessed by coursework alone.
No, all of the study materials are supplied within your learning pack.
That’s fine, this course can be studied anywhere and is completed by submitting Tutor marked assignments (TMAs).
I enrolled on this course as I wanted to widen my skills to enable me to compete in a competitive job market. Dental nursing is very competitive and I wanted this course on my CV. It has been enjoyable, the course has cemented my knowledge and I would definitely recommend to anyone who wanted to develop themselves as an individual or for overall employability.
The layout and presentation of the course makes it very easy to understand. I have found the information received all the way through my course to be interesting, informative and helpful. My tutor is very speedy, very positive and very encouraging.
Oxbridge won its first award of 2019 for outstanding levels of customer service and student satisfaction. If you’re looking for a provider that cares, then look no further!
We felt privileged to be named runner-up for this prestigious award for our contribution to education and regional growth with the Birmingham Post.
We were awarded this shiny trophy for building an excellent reputation as a course provider on emagister. We’re dedicated to helping people to learn without limits.
Rewarded for how innovative, supportive, and driven the Oxbridge team is providing dynamic, fun learning experiences that give learners the tools needed to succeed.
The public have spoken, naming Oxbridge the best Small Business in Birmingham for all round excellence as a distance learning college and its community involvement.
Matt Jones, founder of Oxbridge, scooped his second Entrepreneur award in 2018 for his commitment to education, employment and the community of West Midlands.
Our amazing leader, Matt Jones, took home Nachural’s ‘Entrepreneur of the Year’ award for his incredible dedication to education across the West Midlands region.
The public voted our leader, Matt Jones, the most influential businessperson of 2018 for his positive impact on people’s live within the community and business worlds.
Oxbridge’s students and learning support team are guided to success by Matt Jones, who won his third ‘Entrepreneur of the Year’ award with the Birmingham Post 2018.