Team Leading Skills QLS Level 2

Our course code: ST239

Course fee £375 or from £28 per month

Enrol on this course

A team leader is a provider of guidance, someone others look to in times of uncertainty, an instructor, a motivator and leader of others. Does this sound like you? In which case; team leading skills are essential.

This course could improve your career opportunities and long-term prospects, whether you are in or out of employment, seeking another position in another department or in your current team. This course will develop you personally and within a team environment. This programme is designed for people who wish to gain an understanding of principles and practices designed to give practising or aspiring team leaders a solid foundation in their formal development as a leader. The objectives of the course are to provide a development opportunity which teaches the broad concepts of team leading for people taking on, or planning to take on, a team leader role in their work environment.

On this Team Leading Skills course, you will:

  • Gain knowledge of the various roles, functions and responsibilities of a team leader
  • Skills and attitudes required to achieve organisational objectives
  • Realise your true potential

Gain knowledge of the various roles, functions and responsibilities of a team leader.

  • Study with winners

    We’re an award-winning learning provider and have been recognised for our cutting-edge learning techniques.

  • At your own pace

    Study this course as quickly or slowly as you wish; we’ll work at a speed that suits you.

  • Unlimited Tutor Support

    Get as much help and support as you want from your personal course tutor via email and phone.

  • Awarding body: QLS

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

Study Hours

Up to 60 hours, which is around 20 minutes per day for 6 months. However, additional hours may be required for reading, writing and research.

Study Method

The course is specially designed for study by distance learning. Throughout the course there will be self-assessment questions, and tutor marked assignments (TMAs), to enable you to monitor your progress.

Course Duration

You have up to a year to complete this course and we have included a suggested number of study hours. This is usually ample time for learners, even with full-time jobs and other commitments. Don’t worry if you go over the year though, we can organise an extension to your course for an additional fee, which also extends your tutor support.


Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Course Outcomes

At the end of this course, successful learners will receive a Certificate of Achievement from QLS (Quality Licence Scheme) and a Learner Unit Summary (which lists the details all of the units you have completed as part of your course). You can read more about QLS here. 

Additional Information

Difficulty - Level 2

Entry requirements - There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English.

Course Content

1: Introduction to leading a team
  • Organisational structures
  • Span of control
  • The team
  • The team leader
2: Processes and skills of leading a team
  • Recruitment
  • Induction
  • Appraisal
  • Training
  • Coaching
  • Leading the team
  • Motivating the team
  • Conflict resolution
  • Disciplinary action
  • Grievance procedure
  • Continuing professional development
3: Processes and skills of supervising tasks
  • Planning Work
  • Decision making
  • Delegation
  • Time management
  • Communicating information
4: Processes and skills of supervising the working environment
  • Managing resources
  • Good health and safety practices
  • Risk assessment in the workplace
  • Diversity
  • Discrimination

Frequently Asked Questions

We have some answers to common student questions, but if you can't find the answer you're looking for then please contact us and we will do everything we can to answer your questions.

You don’t need any prior skills in the subject area to start. However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.

We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for the specified duration of your course.

You will receive everything you need to complete this course within the study pack we send to you.

No, this course is assessed by coursework alone.

No, all of the study materials are supplied within your learning pack.

Most students finish comfortably within the course duration period given. However, if you do need more time, your personal tutor support can be extended for an additional fee.

Please check our main FAQs section or Contact Us, we have experienced course advisers who will be delighted to help!