“If your actions inspire others to dream more, learn more, do more and become more, you are a leader” - John Quincy Adams
A team leader is a provider of guidance, someone others look to in times of uncertainty, an instructor, a motivator, and an example to others. Is this the kind of person you aspire to be? Look no further, we have a great course designed specially to suit you.
Whether you are looking to enhance your skills, power your career or transition roles, this course will provide you with the key expertise to be a leader. At the core of being a great leader is to provide your team with motivation and effective management. This course will prepare you with a more functional and successful leadership style, providing you with skills needed to manage and lead a team including decision making, training, coaching, managing resources and much more.
Designed to offer flexibility, this course allows you to study in your own time, at your own pace! A perfect option if you are seeking a development leadership opportunity, whether it be in for employment now or in the future, in any industry; it’s a great string to add to your bow.
What you'll learn
Unit 1 - Principles of team leading (Mandatory)
This unit provides learners with an understanding of leadership styles in
organisations. Learners will develop knowledge of team dynamics and
the techniques used to manage the work of teams. Learners will also
gain an appreciation of the impact of change management and how a
motivated team affects an organisation.
Unit 2 - Understand business (Mandatory)
This unit equips learners with an understanding of organisational
structures and the business environment. Learners will also gain
knowledge of business reporting within an organisation.
Unit 3 - Understand how to communicate work-related information (Mandatory)
This unit equips learners with an understanding of the principles and
techniques of work-related communication both verbally and in writing.
Learners will also develop the knowledge of a range of documents
required for different types of meetings in a business environment.
Unit 4 - Understand how to manage performance and conflict in the workplace
This unit enables learners to develop knowledge of team performance
management through benchmarking. Learners will develop knowledge of
managing individual underperformance and conflict in the workplace.
Unit 5 - Understand customers
This unit provides learners with an understanding of the different types of
customers. Learners will understand the relationship between good
customer service and customer loyalty and how this affects the
organisation in terms of reputation and image.
Unit 6 - Understand how to develop working relationships with colleagues
This unit provides learners with an understanding of the principles of
effective team working. Learners will be able to identify what is required
to develop working relationships with other teams and departments.
Unit 7 - Understand health and safety procedures in the workplace
This unit aims to provide learners with an understanding of individual
health and safety responsibilities and laws affecting the workplace.
Unit 8 - Understand how to develop and deliver a presentation
This unit equips learners with the principles underpinning the
development and delivery of presentations. Learners will describe the
advantages and limitations of various forms of media. Learners will also
describe factors affecting contingency plans and different methods of
Unit 9 - Understand personal development
This unit aims to give learners an understanding of the role of a team
leader and how to plan for personal development.
NCFE is the leader in vocational and technical learning committed to powering a more intelligent education eco-system. We combine over 170 years of experience with deep insight into what is needed and what works.
From world-class qualifications and content to new assessment methodologies, from innovative technology platforms to partnership opportunities with our network of expert collaborators – NCFE galvanises the education sector to shape the most innovative solutions for individual learning needs. In doing this, we’re working for a fairer education system for all learners to power inclusivity and choice.
At the end of this course, you’ll receive an NCFE Level 2 Certificate in Principles of Team Leading (603/3883/0). These training courses have been designed specifically to meet the needs of learners who prefer to study from home.
How is this course assessed or examined?
To be awarded the L2 Certificate in Principles of Team Leading, learners are required to successfully complete 3 mandatory units and 5 other selected units
Assessment methods are varied and may include assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.
There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English. There is a minimum study age of 16.
It may be helpful if learners have already achieved a Level 1 qualification.