NCFE Level 3 Certificate in Principles of Management

Our course code: X310

Course fee £595 or from £45 per month

Enrol on our course

This industry-recognised, accredited qualification provides learners with the knowledge needed to work in a Management role. The Management Certificate RQF qualification has been developed to provide management knowledge and skills to both individuals employed in this role or who are new to the area. Studying online in your own space and time, learners will develop the underpinning knowledge required to work in management roles across a range of business settings. Learners will have knowledge of management and leadership performance, covering areas such as the implementation of information systems and how to develop professional networks.

Our qualifications are available to students worldwide whether you’re looking to build on existing skills, update your expertise in a particular area, or gain a competitive edge in the job market. By completing this qualification you will have shown a very high level of understanding which can help when applying for jobs or achieving a promotion.

On this  Principles of Management course, you will:

  • Provided with all the necessary knowledge and understanding to work in a management role
  • Increase your knowledge and understanding of business management
  • Develop a range of skills and techniques, personal qualities and attitudes essential for successful performance in working life.

Set yourself apart from the competition with key managerial skills that and enable you to execute your role effectively.

  • A formal qualification

    This course is a formally recognised RQF qualification and is recognised throughout the UK, Europe and beyond.

  • Study with winners

    We’re an award-winning learning provider and have been recognised for our cutting-edge learning techniques.

  • Unlimited Tutor Support

    Get as much help and support as you want from your personal course tutor via email and phone.

  • Awarding body: NCFE CACHE
  • Our course code: X310
  • Qualification code: 601/7075/X
  • Official Qualification Title: NCFE Level 3 Certificate in Principles of Management

CACHE stands for the Council for Awards in Care, Health and Education, and are the leading specialist Awarding Organisation for the Care and Education Sector.

Study Hours

The recommended learning hours in 210. However, additional hours may be required for reading, writing and research.

Study Method

Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Course Duration

You have up to a year to complete this course and we have included a suggested number of study hours. This is usually ample time for learners, even with full-time jobs and other commitments. Don’t worry if you go over the year though, we can organise an extension to your course for an additional fee, which also extends your tutor support.


The course is specially designed for study by distance learning. Throughout the course, there will be self-assessment questions, and tutor-marked assignments (TMAs), to enable you to monitor your progress.

Course Outcomes

At the end of this course successful learners will be awarded a formal certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. You can read more about NCFE here.

Additional Information

Official Qualification Title - NCFE Level 3 Certificate in Principles of Management

Difficulty - Level 3

Entry requirements - There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English.

Course Content

1: Workforce Management

The principles of workforce management, which introduces you to the role of HR, and helps you to understand some of the legal and ethical issues in employing people, including how to manage diversity.

2: Team Building and Dynamics

Team building and dynamics, which helps you to appreciate the different kinds of teams you can manage, how to develop a team, and how to motivate team members to achieve high performance.

3: Performance Management

Performance management, which explains how to set clear performance goals for people, how to praise good performance and how to deal constructively with under performance.

4: Training, Development, Reward and Recognition

Training, development, reward and recognition, which explores the ways in which training and development are best delivered, and how you can reward and recognise people who perform well at work.

5: Conflict Management

Conflict management, which shows you various ways of dealing with conflict, and how you can develop the skills needed to deal effectively and constructively with conflict, including the use and management of disciplinary and grievance procedures.

6: Business Markets

Business markets, from which you will learn about the nature of different business markets, the factors influencing how a business operates in different markets, and the legal obligations a business needs to fulfil.

7: Business Innovation and Growth

Business innovation and growth, which shows you the various ways in which businesses achieve growth and how new ways of doing business affect the markets in which they operate and compete.

8: Financial Management and Budgets

Financial Management and Budgets, which enable you to understand the financial factors businesses have to manage, and how to create and manage a business budget.

9: Sales and Marketing

Sales and Marketing, which explains the respective roles of sales people and marketing professionals, and how each contributes to a business’s success. This part also explains the key principles of marketing so that you will be able to assess how customers choose who to do business with.

10: Effective Decision Making

Effective decision making, which introduces you to ways of making informed and effective decisions that take into account all the key factors and people who may be involved or affected by what you decide to do.

11: Leadership Styles and Models

Leadership styles and models, which explains the relationship between leadership and management, and enables you to understand how your own leadership style can enhance your effectiveness as a manager.

12: Processes of Management

The role, functions and processes of management, which explains the various roles you have to fulfil as a manager, and how you contribute to your organisation’s success when you fulfil those roles effectively.

13: Performance Measurement

Performance measurement, which shows you how to keep track of the most important things you need to be measuring as a manager, and how what you measure needs to be linked to the goals your organisation is trying to achieve.

14: Managing a Project

Managing a project, which provides you with an understanding of the key principles of how to manage a project, and the tools used in effective project management.

15: Collaboration

How to collaborate with other departments and negotiate, which builds on the previous part and explores how to work effectively across departmental boundaries, especially when contributing to an organisation-wide project.

16: Presentation Skills

Understand how to develop and deliver a presentation, which is a practical guide to designing and delivering effective and engaging presentations at work.

17: Problem Resolution

Understand how to resolve customers’ problems and complaints, which enables you to deal effectively with situations where customers are not happy, and shows you how and why customer complaints can be good for your business.

18: Customer Service and Feedback

Understand how to monitor customer service interactions and feedback, which provides you with tools and techniques for monitoring the ways in which your organisation deals with customers, and how to get feedback from customers that can help improve your products and services.

Show 12 more modules

Frequently Asked Questions

We have some answers to common student questions, but if you can't find the answer you're looking for then please contact us and we will do everything we can to answer your questions.

You will have access to your personal tutor, via email and telephone, who will mark your assignments and guide you through the course. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. Your personal tutor will be highly experienced in their subject area and qualified to teach.

You don’t need any prior skills in the subject area to start. However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.

We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for the specified duration of your course.

You will receive everything you need to complete this course within the study pack we send to you.

No, this course is assessed by coursework alone.

No, all of the study materials are supplied within your learning pack.

Most students finish comfortably within the course duration period given. However, if you do need more time, your personal tutor support can be extended for an additional fee.

Please check our main FAQs section or Contact Us, we have experienced course advisers who will be delighted to help!