NCFE Level 3 Certificate in Principles of Management

Set yourself apart from the competition with key managerial skills that and enable you to execute your role effectively.

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  • Overview
  • What you'll learn
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Are you ready to change your world?

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Learn from anywhere

Have complete control over the pace and style of your learning needs. Choose to study from your phone, laptop, or tablet, 24/7. Online Learning has never been so simple, or so much fun!

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Online but not alone. Join our growing community of Oxbridge students! Benefit from insider tips and tricks to suit your learning style whilst interacting and engaging with your fellow peers. Don’t forget to also connect with our college’s socials.

Ease yourself into sucess

Whatever your starting point, we believe in empowering our students with complete flexibility and expert guidance at their fingertips. Take learning into your own hands with courses designed around you and achieve your potential with Oxbridge.

There are many ways to pay for your course with Oxbridge:

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  • Pay Monthly - interest free options available*. T&Cs apply.

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All Oxbridge home learning courses are delivered to a high-quality standard with full access to course materials. If you prefer a printed copy of your course material, choose our print option. Note: extra charges will apply.

What you get Online Print
My oxbridge - access to online portal
Unlimited Tutor Support
Course material - online
Course material - printed copy

Overview

Do you want to be responsible for a team of people? Are you looking to progress your career? If so, this nationally recognised RQF in management and leadership will provide you with the knowledge and skills to work in a leadership role within an organisation. Also perfectly suitable for office management or general manager role, this flexible qualification covers many management aspects.

You’ll delve deep into the principles of management, considering sales and marketing, presentation skills, and project organisation. You’ll work on leadership skills that will help you drive your team to success, discover how to recognise and reward employees who perform well, make informed and effective decisions, and much more.

This Principles of Management and Leadership course has been developed to be studied from anywhere in the world, at a pace that suits you. If you want to gain a competitive edge in the job market or update your expertise in a particular area, then look no further! On completion, you’ll have a qualification that tells employers you have a high level of understanding which can help when applying for jobs or finally achieving that promotion. Even better, you don’t need any prior qualifications to enrol, just a desire to get stuck in!

What you'll learn

Unit 1 - Principles of People Management

This unit provides learners with an understanding of key issues surrounding people management, including equality and diversity, performance management, training and development, and reward and recognition.

Unit 2 - Principles of Business

This unit aims to provide learners with the opportunity to increase their knowledge of business markets, innovation and growth, financial management, and the principles of marketing.

Unit 3 - Principles of Leadership and Management

The aim of this unit is to equip learners with an understanding of the principles of effective decision making; styles and models of leadership; the role, functions and processes of management; and an understanding of performance measurement.

Unit 4 - Understand How To Participate in a Project and Collaborate and Negotiate with other departments

This unit aims to provide learners with knowledge of project management and the roles required to support the delivery of a project. Learners will identify what is required to effectively collaborate with other departments and understand the principles underpinning negotiation.

Unit 5 - Understand How to Develop and Deliver a Presentation

This unit aims to provide learners with an understanding of the principles underpinning the delivery of presentations. Learners will be able to describe different types of media used to deliver a presentation and its limitations.

Unit 6 - Understand How to Resolve Customers' Problems and Complaints

This unit is aimed at developing learners’ understanding of different techniques and organisational procedures for dealing with customer problems and complaints.

Unit 7 - Understand How to Monitor Customer Service Interactions and Feedback

This unit is designed to equip learners with the techniques for monitoring the quality of customer interactions. Learners will be
able to identify techniques used to gather the required information and provide feedback on performance to colleagues. Learners will develop an understanding of how to gather and analyse customer feedback in order to recommend improvements to customer service.

Extra info

Awarding Body

ncfe-logo-grey

NCFE is the leader in vocational and technical learning committed to powering a more intelligent education eco-system. We combine over 170 years of experience with deep insight into what is needed and what works.

From world-class qualifications and content to new assessment methodologies, from innovative technology platforms to partnership opportunities with our network of expert collaborators – NCFE galvanises the education sector to shape the most innovative solutions for individual learning needs.  In doing this, we’re working for a fairer education system for all learners to power inclusivity and choice.

Click here to confirm it's real with OfQual.

Course Outcome

At the end of this course, successful learners will be awarded a formal certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home.

Learners who achieve this qualification could progress to:

  • NCFE Level 3 Diploma in Management
  • NCFE Level 4 NVQ Diploma in Management

It may also be useful to learners studying qualifications in the following sectors:

  • Travel and Tourism
  • Sport, Leisure and Recreation
  • Retail
  • Health Public Service and Care
  • Engineering and Manufacturing Technologies
  • Arts, Media, and Publishing

Progression to Higher Level Studies

This qualification aims to provide learners with a number of progression options, including higher-level studies at university or FE colleges.

How is this course assessed or examined?

The NCFE Level 3 Certificate in Principles of Management is internally assessed and externally moderated.

Each learner must create a portfolio of evidence which demonstrates achievement of all the learning outcomes and assessment criteria.

The main pieces of evidence for the portfolio could include (in no particular order):

  • Learner’s proof of work
  • Assessor observation – completed observational checklists and related action plans
  • Witness testimony
  • Worksheets
  • Assignments/projects/reports
  • Record of professional discussion
  • Record of oral and written questioning
  • Learner and peer reports

Entry requirements

While there are no strict entry requirements for this Level 3 Certificate in Principles of Management course, it is strongly recommended that you have the ability to read and write in English effectively.

Learners may find it helpful if they’ve already achieved a Level 2 qualification.

FAQs

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Why study business and management courses online with Oxbridge?

We offer a huge selection of business-focussed courses such as Business GCSE and Level 3 Diploma in Skills for Business and nationally recognised project management qualifications, including Agile and Prince2.

Whether you’re self-employed, climbing the ladder or struggling to get a foothold, showing initiative and gaining additional business qualifications can set you apart from the competition.

When you opt to study online with Oxbridge, you also gain tons of additional benefits such as: Not having to quit your job to navigate set lesson timetables; studying around your social life, at times that best suit you; one-on-one time with a qualified tutor who specialises in the subject you’re studying; top-quality learning materials, including quizzes, videos and e-books; the potential to achieve a pass rate that’s 20% higher than the national average and more.

If you’d like to find out more about studying business and management with Oxbridge, speak with one of our learning advisers via live chat.

Are business courses worth it?

Definitely, business and management courses can be used to advance up the ladder by proving to your employers that you’re dedicated and eager to learn.

They can also be used as evidence to prospective employers that you’d be a valuable addition to their team.

Finally, if you’re contemplating launching your own company, business and management courses can help you find your feet, hone your skills and become a success.

What are the different types of management courses?

Management is a far-reaching subject and involves the study of a variety of managerial practices. Whether you’re investigating how you can better serve your team and employer or are expanding your skills to run your own business, an online management course offers flexibility that you won’t find in a more traditional educational setting.

Managerial courses vary depending on the industry you are working in. Some of these courses include:

Managing Environmental Resources, Team Leading Skills and Principles of Management.

What are the different types of business courses?

Business is one of the most popular fields of study worldwide. In today’s ever-increasing competitive job market, you can ensure that you stand out from the crowd with an accredited, industry-recognised business course.

There are a variety of online business courses available to study, depending on your goal. Just a few of the courses you could invest in include: Workplace Law, Workplace Health and Safety and Starting Your Own Business. And more.

How much do exams cost?

Exam fees vary depending on where you sit them. Planning on studying A-levels or GCSEs with us? Learn more about our exam process for these course categories.

Students can contact our partnership centre to find out more – you can find their details on MyOxbridge under NEAS and Exams.

Courses Taught by Experts

Laura

Health care

For 10+ years, my passion for helping learners develop and grow has driven my career as a teacher. To help me progress even further, I am currently studying to achieve the IQA award. I love reading and I’m a self-professed Harry Potter fan. Talk to me about all things history, rock music, tattoos and true crime podcasts. 

Laura, tutor

Kelly

Counselling and Psychology

I always knew that a career focused around helping people achieve their goals was perfect for me. That’s why I became a tutor. I love to see my student’s confidence flourish as they progress through their courses. It’s important to help them fit their learning goals around their personal commitments so they have the best chance of success! 

Kelly, tutor

Faye

Early Years

Beginning my career as an early years practitioner inspired me to step into the world of teaching. I have since elevated my skillset through a range of qualifications including L3 in Assessing Vocational Achievement, L3 in Education & Training and L4 in Internal Quality Assurance. I’m a big kid at heart; I love Disney movies and also dabble in photography.  

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Penny

Art

Marine biology, jellyfish conservationist, hairdresser, fitness instructor… I have an eclectic backstory! Art is my passion and one of my proudest moments was achieving my Masters in Fine Art. I then requalified as an Art teacher to share my knowledge with my students. For most of my career, I’ve supported vulnerable students with additional needs such as SEMH and SEN.

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Sarah

Education and Childcare

My 30-year stride in education started with childminding, to working with pupils with Special Educational Needs and Disabilities. I then tutored in a national reading programme and went on to become a Higher-Level TA. I’m elated to say I graduated with a First-Class BA Honours Degree when I was 50 – living proof that it’s never too late to chase your dreams!

Sarah
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Craig was very helpful, he listened to what I wanted to achieve, and helped me select the best course to start me on my path.
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Amazing from start to finish
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Oxbridge home learning have been amazing! such lovely, brilliant people that work their, I studied level 3 in psychology, my tutor Heidi was amazing! and friendly, she marked my course work quickly and always gave me positive feedback, and answered any questions that I had about the course & each unit of work and also assignment questions when I was struggling. Thank you Oxbridge and thank you Heidi, I am now on my way to becoming a qualified councillor with this qualification.
C
Very impressed
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I called Oxbridge after perusing their website and spoke with a very polite career advisor. My questions were answered knowledgably and I was supported and guided to a qualification that best suited my long-term goals. When the course arrived I was very impressed and I loved that it was also on-line because I have a young child who needs my attention often. I loved that I was able to work at my own pace, with no pressure. I loved that you can genuinely complete the modules as fast or as slow as needed and I felt as though I learned a broad spectrum of content. Oxbridge offered me fantastic supportive teachers, I have only positive things to say. I highly recommend this college to others.
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Fantastic Life Coaching course and support
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I have recently completed my NCFE Level 3 Life Coaching Course. From my intial enrolment to completion of the course the service has been 5 star. Any queries were explained and the customer service was superb. I would like to acknowledge the fanstastic support and excellent communication from beginning to end of my tutor Sarah Tottle. As a city proffessional and leader, I have high expectations of service delivery and time management. Sarah exemplified both. I would highly recommend Oxbridge Home Learning. A great team, doing great things. Chris Middleton
HW
5* service from the moment I enquired online
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I couldn't recommend Oxbridge home learning enough, I received 5* service from the moment I enquired online, I then spoke to a lovely lady over the phone who was one of the course advisors, she made me feel at ease and explained exactly what courses I would need to enrol on to teach lash extensions. I completed the cava course and the education and training award in 9 months and im now fully qualified and in the process of setting up my training academy, my tutor always responded swiftly and marked my assignments very quickly. My life has been changed around.
CP
What an amazing company!
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I am currently taking a Skills in Business Level 3 Diploma and have been nothing but impressed with Oxbridge Home Learning so far. Throughout the signing up process, Hayley helped me extensively to get started and get the course materials through as quickly as possible. She wasn't just trying to sell the course to me like other places that I enquired about, Hayley was genuinely interested in my needs and how she could help that, whether that resulted in buying the course or not. The materials given are incredible, easy to follow chapters and just enough information to ensure that you can understand easily. The content itself is really interesting and is made even more easier for me by breaking the course down into little, manageable assessments instead of one big portfolio or exam. My tutor, Jade, has been brilliant in getting back to me so quickly, both with questions and marking. Feedback has been really relevant and helpful with a breakdown of grades achieved. So far I can honestly say, having signed up for a few other courses and being let down, this is the best course all round by far. Everywhere will have positive and negative reviews however I would definitely recommend this course and company to anyone who wishes to study and gain an extra qualification.
HH
Thank you Oxbridge!
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Thank you Oxbridge for being brilliant! Very professional, always supportive and happy to help. Fantastic communications, clear course materials and concise expectations. I regularly recommend the STALIS level 3 course on Facebook forums. I'm considering doing level 4 and definitely won't go anywhere else!
CH
I enrolled with Oxbridge for the STL…
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I enrolled with Oxbridge for the STL Level 3 Certificate in February and I have really enjoyed the process. It took me years to build up the confidence to go for what I wanted and the thought of going to a college to do it made me want to hide away. Finding Oxbridge was like a light at the end of the tunnel and I have not regretted it one bit. Being able to work around my 3 young children, work and volunteering in a school all day, was one of the best things about taking the course with Oxbridge. I cannot thank my tutor Kerry Ore enough for all of the support she has given me throughout my learning journey. Any time I emailed with a query, I had a reply from Kerry within minutes. When I sent Units to her to be marked, they were marked and sent back within days (I think the longest was around a week), or if there was anything that needed to be added to a unit I was made aware of it quickly. Kerry is absolutely amazing and is a credit to Oxbridge. The course material was fantastic along with the online learning portal and it was laid out in a way that is easy to understand. The interactive scenario's were fab too. I have thoroughly enjoyed doing this course and building on my skills and knowledge. This course has given me new found confidence too. I have enjoyed my experience that much, that I will be enquiring about new courses in the coming months (I'm going to enjoy this achievement for a while first :) ). Thank you very much Oxbridge and a special thank you Kerry Ore :)
EJ
Brilliant and supportive.
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I contacted Oxbridge to enquire about English Functional Skills Level 2 about a month ago. I needed to pass this course to be able to attend University this September. I completed the course work with the help of Jade and sat the exams at the Birmingham Office, I just received my pass results. I am thrilled, Jade is excellent and helped me every step of the way. Would highly recommend Oxbridge.
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Are you ready to change your world?

We appreciate being bold is easier said than done. This is why the team at Oxbridge aim to help you feel confident and rest assured in taking your next steps. Our friendly, knowledgeable Learning advisers are always on hand to offer you the best guidance.