If the idea of running a company and being your own boss sounds appealing, then first thing’s first: you’ll need a solid grounding in business skills, and that’s exactly what this NCFE accredited course in business management will provide. Whether you fancy yourself as the next Mark Zuckerberg, or think you're more suited to working as a PA helping to contribute to the smooth running of an organisation, this Level 3 Certificate in Principles of Business Administration will give you the knowledge you need to take your career to the next level. And, because this is a nationally recognised RQF qualification, it will make an impressive addition to your CV.
What you'll learn
Unit 1 - Principles of business (L/507/4329)
Within this unit, you’ll be introduced to the world of business. You’ll gain a better understanding of business markets, looking at the interactions between them, and how organisations are influenced by the markets. You’ll learn the principles of marketing and the process a company undertakes to promote and sell its products or services. Finally, you’ll discover why financial viability lies at the crux of any organisation, the consequences of bad financial management, and how to manage a budget.
Unit 2 - Principles of business communication and information (T/507/5779)
In the second unit, you’ll gain an understanding of key communication tools in business, such as negotiation, development and delivery of presentations, bespoke business documents, and information systems. Moving on, you’ll look at business communication models, systems, and processes.
Unit 3 - Principles of administration (M/507/5781)
Moving on to unit three, you’ll find out how to manage an office facility, and consider health and safety in a business environment. You’ll look at how to take minutes, chair, lead, and manage meetings, as well as supervise an administration team and organise events.
Unit 4 - Understand how to develop and deliver a presentation (T/507/4339)
Within this unit you’ll learn the principles of underpinning the development and delivery of presentations. You’ll move onto discover the advantages and limitations of various forms of media and delve into factors affecting contingency plans and different methods of evaluating presentations.
Unit 5 - Understand how to deliver customer service (Y/507/5788)
Unit five will equip you with the knowledge to deliver top quality customer service, as well as monitor and resolve customers’ complaints.
Unit 6 - Principles of digital marketing and research (R/507/5790)
In the final unit, you’ll begin by taking a look at the role of digital marketing within a wider organisation, and how its effectiveness can be evaluated. You’ll discover the importance of SEO, and the importance of a coherent web strategy. Moving on, you’ll find out how CRM systems are used, before focusing on the requirements and advantages of different tracking systems.
Unit 7 - Principles of Leadership and Management (F/507/4330)
On this final unit, you’ll be equip with an understanding of the principles of leadership and management, including styles and models of leadership. You’ll complete this course with an overview of the roles, functions, and processes of management.
NCFE is the leader in vocational and technical learning committed to powering a more intelligent education eco-system. We combine over 170 years of experience with deep insight into what is needed and what works.
From world-class qualifications and content to new assessment methodologies, from innovative technology platforms to partnership opportunities with our network of expert collaborators – NCFE galvanises the education sector to shape the most innovative solutions for individual learning needs. In doing this, we’re working for a fairer education system for all learners to power inclusivity and choice.
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At the end of this course, successful learners will receive a certificate of achievement from NCFE. You can read more about NCFE here.
How is this course assessed or examined?
Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.
While there are no strict entry requirements for this level three Certificate in Principles of Business Administration course, it is strongly recommended that you have the ability to effectively read and write in English.