Unit 1: Introduction to the Travel and Tourism Sector
Unit 2: The business environment of the Travel and Tourism Sector
Unit 3: Managing the customer experience, customer service and communication in the Travel and Tourism Sector
Unit 4: Selling skills management
Unit 5: Introduction to the Travel and Tourism Sector
Unit 6: Managing retail sales
Unit 7: Managing Tour Operations
Unit 8: European and Worldwide Travel and Tourism destinations
Unit 9: Managing visitor services and attractions
Unit 10: Laws and Regulation Management
Unit 11: Managing airports and airlines
Unit 12: Resort representative management
Unit 13: Managing conferences and events
Unit 14: Managing marketing and promotions
Unit 15: Employment in the travel and tourism sector
Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.
At the end of this course, successful learners will be awarded a formal certificate of achievement by NCFE IIQ. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. You can read more about NCFE here.
You have up to a year to complete this course and we have included a suggested number of study hours below. This is usually ample time for learners, even with full time jobs and other commitments. Don’t worry if you go over the year though, we can organise an extension to your course for a small fee, which also extends your tutor support.
The course is specially designed for study by distance learning. Throughout the course, there will be self-assessment questions, and tutor marked assignments (TMAs), to enable you to monitor your progress.
Q: Tell me about my Tutor Support?
You will have access to your personal tutor, via email, who will mark your assignments and guide you through the course to help you get ready for your examinations. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. This is especially useful if you haven’t studied for a while.
Q: What skills are needed to enrol onto this course?
You don’t need any prior skills in the subject area to start this course.
Q: What is included in the cost of my course?
We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for 12 months.
Q: Are there any additional costs?
You will receive everything you need to complete this course within the study pack we send to you.
Q: Is there a required reading list?
No, all of the study materials are supplied within your learning pack.
Q: Do I have to sit an exam?
No, this course is assessed by coursework alone.
Q: What if I live outside the UK?
That’s fine, this course can be studied anywhere and is completed by submitting Tutor marked assignments (TMAs).
Q: What do I do if I still have questions?
Please check our FAQs section or Contact Us, we are happy to answer any questions you have.
