Conflicts can happen in a wide variety of environments, but with a third of our lives being spent at work, there is no coincidence many of these occur within the workplace. To ensure the healthy functioning of any business or organisation, it is essential to reduce and resolve conflicts fairly and effectively and by taking a Conflict Management Course, you will make a real difference.
This conflict management course will equip you with the necessary tools to help manage such situations. It focuses on the common types and causes of conflict that can occur in a workplace setting, how to respond and to prevent discriminatory behaviour.
You will also learn about the importance of making conflict risk assessments for the benefit of both employers and employees, as well as when to turn to arbitration services when conflicts cannot be resolved internally.
In a recent report from CIPD, it was highlighted that unfair treatment in the workplace has a huge effect on staff.
Our expertly designed conflict management course helps you gain a new perspective and thorough understanding of the importance, application and resolution of conflict management.