NCFE Level 3 Diploma in Skills For Business: Human Resources

Develop the key skills you need to work successfully in any business HR (Human Resources) setting.

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Are you ready to change your world?

Due to high capacity this course is temporarily unavailable until January 2023.

We sincerely apologise for this inconvenience. We’ve experienced a high level of interest this year. We hope you will consider joining us next January!

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All Oxbridge home learning courses are delivered to a high-quality standard with full access to course materials. If you prefer a printed copy of your course material, choose our print option. Note: extra charges will apply.

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Overview

Fancy working in a role that gives you the opportunity to help shape an organisation at every level? That’s interesting, varied, and offers flexibility? Then you’d no doubt enjoy a career in human resources, and this nationally recognised, accredited qualification can help get you there. Ideal for beginners as well as people with some previous business knowledge, this Level 3 HR course and diploma course is ideal whether you’re set on a vocational pathway, or looking to pursue higher education such as an A-level or degree in business studies.

NCFE Level 3 HR Diploma – the syllabus in brief

On this RQF diploma in human resources, you’ll delve into business culture and responsibilities, focusing on crucial topics such as sustainability and maintaining staff morale. You’ll also examine more general business issues like how to deliver excellent customer service, as well as monitor and review performance for continuous improvement. You’ll gain a comprehensive insight into recruitment and the selection process, key aspects of employment law, and human resource management in business.

What you'll learn

Unit 1 - Business Culture and Responsibilities

This unit will provide you with the skills needed to support sustainability in a business environment, understanding why businesses work in a sustainable way, and how technology can be used to help this. Additionally, you’ll gain an understanding of the importance of diversity within the workplace, including the legal and organisational guidelines that exist to govern this. Lastly, you’ll explore how to maintain security and confidentiality in the workplace.

Unit 2 - Deliver Customer Service in a Business Environment

Finding ways to bring in new customers and keep a business thriving is the absolute top priority for many companies. This unit is designed to equip you with effective customer service skills to exceed customer expectations by going the extra mile, deliver effective service to a wide range of customers, and monitor and review customer service for continuous improvement.

Unit 3 - Produce Documents in a Business Environment

Companies use documents to communicate, transact business and analyse their productivity. In this unit, you’ll become familiar with a range of different document types and formats. By the end, you’ll be able to research content for, and produce a range of documents that meet, varying requirements.

Unit 4 - Solve Problems in a Business Environment

Every business has its problems, and the difference between a successful and failure is the way problems are dealt with as they arise. In this unit, you’ll gain the skills required to identify a solution to a business problem, and develop a plan to solve it. You’ll also be able to evaluate the success of your plan, to ensure the method chosen was the correct one.

Unit 5 - Communicate in a Business Environment

Great internal and external communication is a cornerstone of every successful business. This unit will equip you with the skills to communicate successfully both verbally and in writing, evaluate the strengths and weaknesses of your communication, and develop a plan to improve it when necessary.

Unit 6 - Manage and Improve Own Performance in a Business Environment

In a business environment, every task must be completed within an agreed timescale. In the final unit, you’ll learn how to plan and manage your work, so you never miss a deadline. You’ll also study the importance of behaviour and attitude, and discover how to improve your own performance.

Unit 7 - Recruitment and Selection in Business

In unit seven, you’ll examine the processes involved in recruitment planning, and the implications of the regulatory framework for the process of recruitment and selection. You’ll also discover how to prepare documentation involved in the selection and recruitment process and you will participate in a selection interview.

Unit 8 - Aspects of Employment Law

There are a number of different types of employment contract, and if you work in HR, you’ll have to be familiar with all of them. This unit provides you with an overview of all the different types, as well as the impact of employment legislation. You’ll also learn the rights and responsibilities of employees and employers, and understand how and when contracts of employment are terminated.

Unit 9 - Human Resource Management in Business

The final unit will equip you with knowledge of the factors involved in human resource planning in organisations, and how organisations motivate employees. You’ll also gain an understanding of how to gain committed employee cooperation, along with the process of managing employee performance at work.

Extra info

Awarding Body

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NCFE is the leader in vocational and technical learning committed to powering a more intelligent education eco-system. We combine over 170 years of experience with deep insight into what is needed and what works.

From world-class qualifications and content to new assessment methodologies, from innovative technology platforms to partnership opportunities with our network of expert collaborators – NCFE galvanises the education sector to shape the most innovative solutions for individual learning needs.  In doing this, we’re working for a fairer education system for all learners to power inclusivity and choice.

Click here to confirm it's real with OfQual.

Course Outcome

At the end of this course, successful learners will receive an NCFE Qualification and a Learner Unit Summary (which lists the details of all of the units you have completed as part of your course). Tens of thousands of people each year further their education with an NCFE award. Read more about NCFE.

How is this course assessed or examined?

Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Entry requirements

While there are no strict entry requirements for this level three Diploma in Skills for Business: Human Resources, it is strongly recommended that you have the ability to effectively read and write in English.

FAQs

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Can I sign up for a Student Beans account and get Student Discounts?

Yes! One of the many benefits of being an Oxbridge student is that you get access to great discounts with a Student Beans account! Eligibility criteria apply and acceptance is made at the discretion of Student Beans. Find out how to sign up.

Why study business and management courses online with Oxbridge?

We offer a huge selection of business-focussed courses such as Business GCSE and Level 3 Diploma in Skills for Business and nationally recognised project management qualifications, including Agile and Prince2.

Whether you’re self-employed, climbing the ladder or struggling to get a foothold, showing initiative and gaining additional business qualifications can set you apart from the competition.

When you opt to study online with Oxbridge, you also gain tons of additional benefits such as: Not having to quit your job to navigate set lesson timetables; studying around your social life, at times that best suit you; one-on-one time with a qualified tutor who specialises in the subject you’re studying; top-quality learning materials, including quizzes, videos and e-books; the potential to achieve a pass rate that’s 20% higher than the national average and more.

If you’d like to find out more about studying business and management with Oxbridge, speak with one of our learning advisers via live chat.

Are business courses worth it?

Definitely, business and management courses can be used to advance up the ladder by proving to your employers that you’re dedicated and eager to learn.

They can also be used as evidence to prospective employers that you’d be a valuable addition to their team.

Finally, if you’re contemplating launching your own company, business and management courses can help you find your feet, hone your skills and become a success.

What are the different types of management courses?

Management is a far-reaching subject and involves the study of a variety of managerial practices. Whether you’re investigating how you can better serve your team and employer or are expanding your skills to run your own business, an online management course offers flexibility that you won’t find in a more traditional educational setting.

Managerial courses vary depending on the industry you are working in. Some of these courses include:

Team Leading Skills and Principles of Management.

What are the different types of business courses?

Business is one of the most popular fields of study worldwide. In today’s ever-increasing competitive job market, you can ensure that you stand out from the crowd with an accredited, industry-recognised business course.

There are a variety of online business courses available to study, depending on your goal. Just a few of the courses you could invest in include: Workplace Law,  Starting Your Own Business, and more.

How much do exams cost?

Many of our courses do not require exams however, A-levels, GCSEs and some other courses do require exams to complete the qualification. Exam fees are additional to the cost of the course and prices vary depending on the course and where you sit them – find out more.

Planning on studying A-levels or GCSEs with us? We can add your exams during enrolment and blend them into your monthly payment plan if you wish. If you’re not ready to book your exam(s) yet, you can book them at a later date – all of the information is available on MyOxbridge under NEAS and Exams.

Courses Taught by Experts

Laura

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For 10+ years, my passion for helping learners develop and grow has driven my career as a teacher. To help me progress even further, I am currently studying to achieve the IQA award. I love reading and I’m a self-professed Harry Potter fan. Talk to me about all things history, rock music, tattoos and true crime podcasts. 

Laura, tutor

Faye

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Beginning my career as an early years practitioner inspired me to step into the world of teaching. I have since elevated my skillset through a range of qualifications including L3 in Assessing Vocational Achievement, L3 in Education & Training and L4 in Internal Quality Assurance. I’m a big kid at heart; I love Disney movies and also dabble in photography.  

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Kelly

Counselling and Psychology

I always knew that a career focused around helping people achieve their goals was perfect for me. That’s why I became a tutor. I love to see my student’s confidence flourish as they progress through their courses. It’s important to help them fit their learning goals around their personal commitments so they have the best chance of success! 

Kelly, tutor

Sarah

Education and Childcare

My 30-year stride in education started with childminding, to working with pupils with Special Educational Needs and Disabilities. I then tutored in a national reading programme and went on to become a Higher-Level TA. I’m elated to say I graduated with a First-Class BA Honours Degree when I was 50 – living proof that it’s never too late to chase your dreams!

Sarah

Penny

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Marine biology, jellyfish conservationist, hairdresser, fitness instructor… I have an eclectic backstory! Art is my passion and one of my proudest moments was achieving my Masters in Fine Art. I then requalified as an Art teacher to share my knowledge with my students. For most of my career, I’ve supported vulnerable students with additional needs such as SEMH and SEN.

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J
Sarah was very helpful and made the…
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Sarah was very helpful and made the enrolment onto my A level course very straight forward- a pleasure.
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I have recently completed my NCFE Level 3 Life Coaching Course. From my intial enrolment to completion of the course the service has been 5 star. Any queries were explained and the customer service was superb. I would like to acknowledge the fanstastic support and excellent communication from beginning to end of my tutor Sarah Tottle. As a city proffessional and leader, I have high expectations of service delivery and time management. Sarah exemplified both. I would highly recommend Oxbridge Home Learning. A great team, doing great things. Chris Middleton
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Highly recommend study with Oxbridge
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My experience of completing CBT Level 3 through distance learning with Oxbridge was seamless. Training material, eportfolio and tutor support was spot on. I had two tutors during my qualification, both of which were very motivating and reponded quickly with helpful suggestions. I would highly recomend. Thank you.
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Fantastic support
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I found Oxbridge to be incredibly supportive and always available to answer any questions. As a mature student I found the app simple to navigate and the course materials were excellent in helping guide my learning. The feedback and support from my tutor was fantastic and absolutely helped me achieve an A on my recent exam. Nicky
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I cannot express how pleased I am with Oxbridge Home Learning. I am one of those people who does not like to ask for favours or help unless I really need to. My tutor Kerry Ore is one of those people who will support you from start to finish, and exceptional in reading people. She has been my rock and I appreciate her honesty and because she cares for her students to do the best and pushes them so they achieve their best. This is my first course with Oxbridge, but I can assure you it won't be the last. If I could, I would have given them 10 stars. Thank you for everything, Kerry and Oxbridge people 😊🌟👌 I have received my certificate today (7th September) and it made my day as it made it real that I am now qualified in something I have always wanted to be. It has opened new doors for me and I am so looking forward to open those doors with the help of the Oxbridge. Thank you for everything.
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I have today completed my level 5 Early years Senior practitioner course. My tutor Allison Barrette has really supported me and encouraged me all the way. I would highly recommend Oxbridge for further study
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I enrolled with Oxbridge about 10…
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I enrolled with Oxbridge about 10 months ago and the whole experience from start to finish has been wonderful. My tutor has been so supportive, throughout and anything that I have needed help with has been responded to is such a quick timeframe. Like most people I suppose, I have had some issues with home-schooling, the children in general, working from home and adjusting to the new normal, but Oxbridge have supported me throughout. I know that if I had of gone to college I would not be in the position I am now, don’t get me wrong, you do have to be motivated, but being able to study at your own speed has been amazing. I think I was one of the first to try out the new learning portal, which was easy to navigate and easy to submit my work to. The feedback has always been excellent and encouraging. I am delighted to be able to say I have been able to secure a promotion thanks to the qualification and I think in this uncertain time that’s amazing. The student support team have always been great, and sympathetic to my needs. I have today re-enrolled onto the next level with Kelly, who was absolutely amazing, her knowledge was phenomenal and she really understood my career path and goals so thank you Kelly, I very much appreciate it. She also enrolled me on to some free short courses, they may prove useful in the future if I apply for other roles. Looking forward to getting started (again) and moving onto the next chapter of my learning.
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My first attempt at Level 3 Creative Writing was aborted, my decision, I don't think I was ready. However, if this happens to you it is possible to sign up again within 6 months; and you can do it at a reduced rate. I have 'blitzed' it since commencing at the end of September and am half way through already. Roger, my tutor has been fantastic. For me this is about serious learning not just 'jumping through hoops' to get a Diploma. I wanted to be marked tough and to Uni standard and this Roger has done, with often direct and candid feedback, and even when I have done something well he offers alternative views and further reading. I feel very flattered and honoured with the level of marks received too. A fire has been lit, and maybe, just maybe at the age of 62 I have found something I have a real talent for...the next few modules will be interesting as learning about Fiction so will be way out of my comfort zone! Where it will lead who knows? It would be nice if it did, but if not it doesn't matter. The Portal seems easy to use and assignments are marked promptly. Thank you and best wishes J
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