Listening Skills offers a commonsense approach to improving communication in your workplace role. Broken down into easily understandable sections, it examines the difference between just hearing and listening and will help you hone your skills.
It covers active listening, its benefits both professionally and personally, and tips for using it, such as open questioning and nonverbal communication. At the end, there are some reflective exercises to help you identify your current listening skills and how you can practise improving them.
Why should you have good listening skills?
Listening is a foundational element of effective communication. It ensures that the exchange of information is clear and understood by all parties involved. Good listening reduces misunderstandings and errors, leading to more efficient and productive interactions. Strong relationships, whether personal or professional, rely on good listening skills. Listening shows respect, empathy, and genuine interest in others, which helps build trust and mutual understanding. People feel valued and appreciated when they are listened to. Listening is fundamental to learning. Whether in a classroom, during training sessions, or in everyday life, listening enables individuals to absorb new information, understand complex concepts, and improve their knowledge and skills.
Listening skills are integral to virtually every aspect of life. They enable effective communication, strengthen relationships, aid in problem-solving, and enhance personal and professional growth. Developing good listening skills is essential for success, understanding, and cohesion in both personal and societal contexts.
Who is this soft skills course suitable for?
We’ve developed a range of soft skills courses to help improve all aspects of your life. This online course on listening skills was developed for those people looking to communicate more effectively and build stronger relationships.
Do you want this course for free?
We’ll cover your course fee using the Oxbridge Foundation fund. Use voucher code: FREESHORT when you enrol.