Course Overview

Think about this for a second: what makes the perfect in-store experience? When shopping in the high street there are always brands that we gravitate towards more than others, but why? Retail staff are absolutely essential when it comes to making sure customers return time and time again, and if you’re after the magic formula for maximising sales, then you’re in the right place. Whether you’re looking to develop your own retail career or you’re a manager who’d like to level up your team’s customer service delivery, this course will provide the skills required to thrive in a retail environment.

As you study in your own time, at your own pace, you’ll discover how to communicate with customers, and learn exactly how a store operates. You’ll explore visual merchandising, how to handle complaints, and even the skills you will need to carry out an interview. Importantly, you’ll also find out how to improve any store’s bottom line by studying the best selling techniques, as well as the benefits of getting to know your market, and your competitors.

Course at a glance

Course duration

12

On average it takes our students 4 months to complete this course, however you have up to 12 months.

Awarded by

quality licence scheme logo

This course is awarded by Quality License Scheme.

Study Method

Study completely online using our award-winning learning platform, MyOxbridge.

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£420
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£38/month
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£420
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12

On average, students complete this course in 4 months, but we'll give you up to 12 months.

40mins/day

The learning hours for this course are up to 120 hours, which is around 40 minutes per day for 6 months.

This course can start as soon as you enrol.

We'll give you plenty of time to finish this course, but if you need more time, just ask!

Awarding Body

quality licence scheme logo

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

Our course code
ST353

Entry requirements

Difficulty
Level three: the equivalent difficulty of an A-level or BTEC, usually suitable for most learners of all ages.
Entry requirements
There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English

Enrol and start now…

Single payment
£420
Or
Monthly, from
£38/month
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Need some help?

Firstname is required
Lastname is required
Email is required
Phone number is required
Question is required

Need an answer straight away, no problem...

Enrol on this course and start now

Single payment

£. Was £

Pay securely via any major debit or credit card.

Or

Monthly payments

£/month

Flexible payment options from 0% APR.

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Enrol on this course

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Why study with Oxbridge?

  • We'll get you qualified faster

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  • Your grades are higher

    Our method of teaching produces pass rates 20% higher than the national average.

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    Every course is designed to advance your employability or skills.

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    You'll get as much help and support as you want—from experts—every step of the way.

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