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Retail Associate Level 3

Retail is a growing industry and reflects prevailing conditions in the economy faster than any other and being a Retail Associate puts you right on the front line of this exciting and fulfilling industry. Whether you’ve got years of experience and looking for an area manager role, or you’re new to the industry and prefer to start as a sales assistant, there’s a range of roles available in retail sales. Each role offers different tasks and responsibilities and this online course can help you to achieve your goals.

Develop key skills required for a retail environment, from communication to sales and mechanising.
Study with winners

We’re an award-winning learning provider and have been recognised for our cutting-edge learning techniques.

At your own pace

Study this course as quickly or slowly as you wish; we’ll work at a speed that suits you.

Unlimited Tutor Support ™

Get as much help as you want from your personal course tutor via phone and email.

Awarding body: ABC Awards
Our course ref: ST353

ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government for their qualifications on the national framework.  ABC Awards combines 180 years of examination and assessment expertise but also implements a responsive, flexible and innovative approach to the needs of our students.

Study Hours

Up to 120 hours which is under 40 minutes per day for 6 months. However, additional hours may be required for reading, writing and research.

Course Duration

You have up to a year to complete this course and we have included a suggested number of study hours.  This is usually ample time for learners, even with full time jobs and other commitments.  Don’t worry if you go over the year though, we can organise an extension to your course for a small fee, which also extends your tutor support.

Study Method

Our course is delivered via paper-based learning as this provides learners with a hands-on and engaging experience.

Assessment

Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Course Outcomes

At the end of this course, successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details all of the units you have completed as part of your course). You can read more about ABC here. Tens of thousands of people each year further their education with an ABC award.

Additional Information
Difficulty
Level 3
Entry requirements
There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English.
Section 1
Essential Elements of Communicating with Customers
  • The communication process
  • The importance of good communication skills
  • Verbal communication
  • Non-verbal communication
  • Listening skills
  • Written communication
  • Visual communications
  • The problems and consequences of poor communication

You will have access to your personal tutor, via email and telephone, who will mark your assignments and guide you through the course. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. Your personal tutor will be highly experienced in their subject area and qualified to teach.

You don’t need any prior skills in the subject area to start.  However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.

We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for 12 months.

You will receive everything you need to complete this course within the study pack we send to you.

No, this course is assessed by coursework alone.

No, all of the study materials are supplied within your learning pack.

Test Answer

That’s fine, this course can be studied anywhere and is completed by submitting Tutor marked assignments (TMAs).

Please check our FAQs section or Contact Us, we are happy to answer any questions you have.

No. While you can choose to write your assignments by hand, the majority of students type up their work in a word processor and then submit it via email to their tutors. A typed essay is much easier to save and edit and makes it easier for tutors to read.

No hesitation in recommending Oxbridge Home Learning
M. Brown

I have enjoyed the course.  I will have no hesitation in recommending Oxbridge Home Learning to my family and friends

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