Personal Assistant Level 3 Certificate

In today’s challenging business climate, one thing is certain – every FSTE 100 company executive has a personal assistant (PA). Why? Because behind every great business story, there’s a great PA. PAs are the eyes, ears and the glue that holds the best managers together by eliminating inefficiencies and contributing to overall business success. PAs are intuitive, proactive and reliable and they’re adept at problem-solving, multi-tasking and providing observations and insights into the business. If you have these key traits, every business owner wants you now! If not, our Personal Assistant Course teaches you the skills and qualities required for a long career in this role.

Personal assistants enjoy a varied day. It’s not just administration, arranging meetings and booking travel. As the role develops and you gain more experience, you could be running corporate events, organising marketing campaigns, and arranging global webcasts. Experienced PAs can also move into Executive PA (EA) roles for top bosses, which can lead to even greater career opportunities. If this sounds exciting to you, why not start your journey with our personal assistant course from home, which teaches you the essentials, such as diary management, duties of the role, business networking, business travel and how to get a role as a personal assistant.

When you study our Personal Assistant Course Level 3 Certificate, you’ll learn about:

  • The role and responsibilities of a personal assistant
  • Providing administrative support to staff in an organisation
  • The skills required to become a personal assistant
  • Crucial soft skills and hard skills which all assistants need
  • Varying sectors to work in, such as public, private or not-for-profit
  • Developing the craft of diary management
  • Benefits of joining a professional association
  • Identify potential networking opportunities
  • And so much more…

In today’s challenging business climate, one thing is certain – every FSTE 100 company executive has a personal assistant (PA). Why? Because behind every great business story, there’s a great PA. PAs are the eyes, ears and the glue that […]
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At your own pace

Study this course as quickly or slowly as you wish; we’ll work at a speed that suits you.

Unlimited Tutor Support™

Get as much help and support as you want from your personal course tutor via email and phone.

Awarding body: NCFE Customised Qualifications
Our course ref: NC334

With a heritage stretching back over 150 years, NCFE is one of the largest awarding bodies in the UK. Over 340,000 students were awarded certification by NCFE last year. Our customised qualifications have been developed to meet the needs of our learners, they’ve also been accredited by the NCFE after demonstrating great quality and rigor. Completing Customised Qualifications doesn’t lead to an OFQUAL regulated qualification, but they can be used as evidence of knowledge and skills towards future study. Every Customised Qualification has met strict criteria to attain NCFE accreditation.

Study Hours

Up to 120 hours which is under 40 minutes per day for 6 months. However, additional hours may be required for reading, writing and research.

Course Duration

You have up to a year to complete this course and we have included a suggested number of study hours. This is usually ample time for learners, even with full time jobs and other commitments. Don’t worry if you go over the year though, we can organise an extension to your course for a small fee, which also extends your tutor support.

Study Method

Our course is delivered via paper-based materials for a more hands-on experience. Everything you need to complete the course is included in your materials. However, there will be opportunities for you to do your own additional research online – though this is entirely optional. You might look for online videos, e-books or quizzes.


Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Course Outcomes

At the end of this course, successful learners will receive an NCFE Customised Qualification and a Learner Unit Summary (which lists the details all of the units you have completed as part of your course). You can read more about NCFE here.

Additional Information
Level 3
Entry requirements
There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English.
Section 1
The Role of a Personal Assistant

Discover the skills required for becoming a personal assistant (PA). You’ll learn about providing administrative support to staff within an organisation. In doing so, you’ll explore tasks you might undertake, workflow plans and KPIs. You’ll look at the process of maintaining office environments, health and safety, and risk assessments. Finally, you’ll consider technology in the workplace as well as look at examples of soft and hard skills.

You will have access to your personal tutor, via email and telephone, who will mark your assignments and guide you through the course. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. Your personal tutor will be highly experienced in their subject area and qualified to teach.

You don’t need any prior skills in the subject area to start. However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.

We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for 12 months.

You will receive everything you need to complete this course within the study pack we send to you.

No, this course is assessed by coursework alone.

No, all of the study materials are supplied within your learning pack.

That’s fine, this course can be studied anywhere and is completed by submitting Tutor marked assignments (TMAs).

Please check our FAQs section or Contact Us, we are happy to answer any questions you have.

learned a great deal
Louise Sherman

Excellent course. I have learned a great deal and all the tutors are very supportive and accommodating. It is very flexible and you can go at a pace that suits you

Thanks for being so speedy.
Caroline Griffiths

I enrolled online on the wrong course, I called up it was quickly changed, my finance plan amended and new logins sent all with in a few hours. Thanks for being so speedy.

The course content covered everything
Grainne Hill

The course content covered everything, I learnt more than I expected to. My tutors were extremely helpful and always quick to reply to my emails. Thanks to Oxbridge, I now have complete confidence in my ability.

Very true to life (or in this case – work)
Eleanor Wells

I have found the course well presented and engaging; very true to life (or in this case – work) and have been able to immediately apply my new knowledge in my daily work life. I am confident that the course has helped me to secure the position I now have and has helped me develop my skills along the way. Oxbridge is outstanding.

Liz Cooke

I have just successfully completed the Oxbridge PA Course at Level 3 and I am very pleased. I was studying as well as working full-time and it was great how flexible the course was. The college has dedicated and hard-working tutors. I really could not ask for more support, guidance and inspiration.

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