NCFE Level 3 Certificate in Principles of Business Administration

Our course code: X334

Course fee £375 or from £28 per month

Enrol on our course

If the idea of running a company and being your own boss sounds appealing, then first thing’s first: you’ll need a solid grounding in business skills, and that’s exactly what this NCFE accredited course will provide. Whether you fancy yourself as the next Mark Zuckerberg, or think you’re more suited to working as a PA helping to contribute to the smooth running of an organisation, this Level 3 Certificate in Principles of Business Administration will give you the knowledge you need to take your career to the next level. And, because this is a nationally recognised RQF qualification, it will make an impressive addition to your CV.

You’ll begin by taking an in-depth look at the world of business, discovering how organisations are affected by market activity. You’ll explore communication within a business context, becoming a whizz at skills you’ll find many of your colleagues struggling with, such as delivering presentations. Moving on, you’ll discover how to deliver top-notch customer service: a vitally important skill, no matter the nature of the company. Finally, you’ll become an expert in digital marketing, exploring the importance of efficient SEO and a coherent strategic approach. In short, over six engaging units, you’ll become the whole package!

Gain the vital, transferable skills that every business needs

  • Study with winners

    We’re an award-winning learning provider and have been recognised for our cutting-edge learning techniques.

  • At your own pace

    Study this course as quickly or slowly as you wish; we’ll work at a speed that suits you.

  • Unlimited Tutor Support

    Get as much help and support as you want from your personal course tutor via email and phone.

  • Awarding body: NCFE
  • Our course code: X334
  • Qualification code: 601/7074/8
  • Official Qualification Title: NCFE Level 3 Certificate in Principles of Business Administration

NCFE are a national awarding organisation, passionate about designing, developing, and certificating diverse, nationally recognised qualifications and awards.

Study Hours

Up to 230 hours which is under 60 minutes per day for 6 months. However, additional hours may be required for reading, writing and research.

Study Method

The course is specially designed for study by distance learning. Throughout the course, there will be self-assessment questions, and tutor marked assignments (TMAs), to enable you to monitor your progress.

Course Duration

You have up to a year to complete this course. This is usually ample time for learners, even with full-time jobs and other commitments. Don’t worry if you go over the year though, we can organise an extension to your course for an additional fee, which also extends your tutor support.


Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Course Outcomes

At the end of this course, successful learners will receive a certificate of achievement from NCFE. You can read more about NCFE here.

Additional Information

Official Qualification Title - NCFE Level 3 Certificate in Principles of Business Administration

Difficulty - Level 3

Entry requirements - There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English.

Course Content

1: Principles of business (L/507/4329)

Within this unit, you’ll be introduced to the world of business. You’ll gain a better understanding of business markets, looking at the interactions between them, and how organisations are influenced by the markets. Next, you’ll discover why financial viability lies at the crux of any organisation, the consequences of bad financial management, and how to manage a budget.

2: Principles of business communication and information (T/507/5779)

In the second unit, you’ll gain an understanding of key communication tools in business, such as negotiation, development and delivery of presentations, bespoke business documents, and information systems. Moving on, you’ll look at business communication models, systems, and processes.

3: Principles of administration (M/507/5781)

Moving on to unit three, you’ll find out how to manage an office facility, and consider health and safety in a business environment. You’ll look at how to take minutes, chair, lead, and manage meetings, as well as supervise an administration team and organise events.

4: Understand how to develop and deliver a presentation (T/507/4339)

Unit four will focus on the delivery of presentations, including different types of media and their limitations.

5: Understand how to deliver customer service (Y/507/5788)

Unit five will equip you with the knowledge to deliver top quality customer service, as well as monitor and resolve customers’ complaints.

6: Principles of digital marketing and research (R/507/5790)

In the final unit, you’ll begin by taking a look at the role of digital marketing within a wider organisation, and how its effectiveness can be evaluated. You’ll discover the importance of SEO, and the importance of a coherent web strategy. Moving on, you’ll find out how CRM systems are used, before focusing on the requirements and advantages of different tracking systems.

Frequently Asked Questions

We have some answers to common student questions, but if you can't find the answer you're looking for then please contact us and we will do everything we can to answer your questions.

You will have access to your personal tutor, via email and telephone, who will mark your assignments and guide you through the course. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. Your personal tutor will be highly experienced in their subject area and qualified to teach.

You don’t need any prior skills in the subject area to start. However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.

We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for the specified duration of your course.

You will receive everything you need to complete this course within the study pack we send to you.

No, this course is assessed by coursework alone.

No, all of the study materials are supplied within your learning pack.

Most students finish comfortably within the course duration period given. However, if you do need more time, your personal tutor support can be extended for an additional fee.

Please check our main FAQs section or Contact Us, we have experienced course advisers who will be delighted to help!