Office Management Skills Level 3

The Office Management is at the heart of business success. It plays an essential role in all organisations and helps to drive successful business performance.

Are you responsible for the smooth running of the office? Do you want to be responsible for the smooth running of the office? Do you want a more thorough or structured understanding of your role? Are you seeking a promotion or asking for a pay rise? Perhaps looking for a new more challenging or fulfilling role?

This Level 3 Office Management course will arm you with all the know-how and skills required to manage your own responsibilities and the responsibilities of others, be more resourceful, manage the office more efficiently, be more fluid in the recruitment process and recognise the potential in other employees and like it or not be the face of delegation, discipline and authority.

This distance learning course is ideal for you if you aspire to be in a management position, or if you are already a line manager but feel you to develop your skills in dealing with your staff or update your other management skills.

On this course you will:

  • Recognise how to manage effectively the office environment, technology and office staff
  • Apply good practice in recruiting, monitoring and training staff within the employment law framework
  • Practice essential skills in managing your own responsibilities
  • Adopt good practice in managing the customer interface through a range of communications skills

Become a champion and discover how to effectively manage an office environment, its technology and its staff like a boss.
Study with winners

We’re an award-winning learning provider and have been recognised for our cutting-edge learning techniques.

At your own pace

Study this course as quickly or slowly as you wish; we’ll work at a speed that suits you.

Unlimited Tutor Support™

Get as much help and support as you want from your personal course tutor via email and phone.

Awarding body: NCFE Customised Qualifications
Our course ref: X326

NCFE is one of the largest awarding bodies in the UK. Over 340,000 thousand students were awarded certification by NCFE last year through over 2,000 colleges and training providers nationally. With a heritage stretching back over 150 years.

Study Hours

Up to 120 hours which is under 40 minutes per day for 6 months. However, additional hours may be required for reading, writing and research.

Course Duration

You have up to a year to complete this course and we have included a suggested number of study hours. This is usually ample time for learners, even with full time jobs and other commitments. Don’t worry if you go over the year though, we can organise an extension to your course for a small fee, which also extends your tutor support.

Study Method

Our course is delivered via our online learning platform as this provides learners with a dynamic and engaging experience. Don’t worry, if you prefer, you can print the learning materials yourself. The learning resources are in a range of different media including videos, e-books, and online quizzes. If you’d prefer studying from course books that’s fine, just select “paper-based” and we’ll send you the course materials in the post too.


Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Course Outcomes

At the end of this course, successful learners will be awarded a formal certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. You can read more about NCFE here.

Additional Information
Level 3
Entry requirements
There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English.
Section 1
  • The Office Manager’s Areas of Responsibilities
  • The Skills and Qualities Required to be an Effective Office Manager

You will have access to your personal tutor, via email and telephone, who will mark your assignments and guide you through the course. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. Your personal tutor will be highly experienced in their subject area and qualified to teach.

You don’t need any prior skills in the subject area to start. However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.

We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for 12 months.

You will receive everything you need to complete this course within the study pack we send to you.

No, this course is assessed by coursework alone.

No, all of the study materials are supplied within your learning pack.

That’s fine, this course can be studied anywhere and is completed by submitting Tutor marked assignments (TMAs).

Please check our FAQs section or Contact Us, we are happy to answer any questions you have.

Nothing seems to be a problem or issue

5 star – Would recommend to friends and family. Nothing seems to be a problem or issue, they are very understanding but can also motivate you when required.

you are able to work at your own pace.

I loved the course, I learnt a lot more about what office management entails. The course was really easy to follow and you are able to work at your own pace.

Very informative

I would highly recommend this course to people, very informative covered so many topics.

This course was the best I’ve taken compared to other online colleges.
Michael Gray

Navigating through the course content was easy and simple. The platform is also user-friendly and responsive.

This course was the best I’ve taken compared to other online colleges.

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