As the desire for medical professionals grows, so does the need for a highly efficient medical administration teams.
Administration support in medical and clinical environments is extremely important to supporting the smooth function of surgery, hospitals or clinics. Whether you are looking to enhance your skills or to begin a career, this medical administration course is designed to offer you a real insight into medical and clinical administration, whilst providing you with key skills to drive you into future employment or study.
What you'll learn
Unit 1 - Reception Skills
Providing a great service and welcoming atmosphere is a huge part of medical and clinical administration. During your first unit, you’ll learn the duties of a receptionist including telephone skills, customer service, making and recording appointments and customer service.
Unit 2 - Office Administration
Organisation and efficiency make up two of the key skills needed to be in administration; to help you along the way, unit two enhances these skills focusing on record keeping, time management and effective communication.
Unit 3 - Technology
Unit three will strengthen your ability to use technology, providing you with typing and keyboard skills and the knowledge needed to use Microsoft office software. Additionally, you will be provided with the expertise needed to use common medical software.
Unit 4 - Medical Terminology
When working in a medical environment, the use of medical terminology can be overwhelming and confusing. In unit four you’ll begin by understanding the origins and composition of structure and medical terms. You will explore key terms used for body structures, systems, diseases and conditions as well as titles, professional bodies and qualifications. To complete this unit, you will then contextualise using eponyms, acronyms and abbreviations.
Unit 5 - Working with Medicines
Healthcare settings often use drugs and medicines, working in a medical or clinical environment may mean that you’ll need to handle these drugs at some point in your career. Unit four focuses on providing you with the knowledge you will need to do this. You’ll learn drug awareness, medicines, controlled drugs, drug disposal as well as the legislation governing medicines.
Unit 6 - Hygiene
To conclude your study, you will learn the importance of hygiene and how to maintain hygiene standards. You’ll find out how cleaning and waste disposal for infection control is highly important in health and clinical settings and how to avoid healthcare-associated infections.
The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.
At the end of this course, successful learners will receive a Certificate of Achievement from QLS (Quality Licence Scheme) and a Learner Unit Summary (which lists the details all of the units you have completed as part of your course). You can read more about QLS here.
How is this course assessed or examined?
Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.
While there are no strict entry requirements for this level three Medical and Clinical Administration course, it is strongly recommended that you have the ability to effectively read and write in English.