The Medical & Clinical Administration Level 3 Course is designed for students who wish to gain an accredited Certification which could enable them to begin work or improve their career in Medical Reception and Medical Administration roles. The good news is no prior learning knowledge or expertise is needed to take our course.
This course is openly available to anyone wishing to learn more about Medical & Clinical Administration and would like to take part in a highly rewarding home study course. You have the freedom to start the course at any time and continue your studies at your own pace.
This Medical and Clinical Administration programme strives to equip students with a real insight into this subject area and encompassing so much more, skills that can be easily transferred or applicable in many other industries, from telephone skills to record keeping as well as confidentiality.
With the broad knowledge gained and the appearance of a recognised course on your CV, this could start, propel or enhance your job prospects.
On this Medical and Clinical Administration course, you will:
- Develop a broad understanding of the principles of medical administration and reception
- Learn techniques and good practice for medical administration
- Develop skills required in all areas of medical and clinical administration
- Develop specialist knowledge of medical legislation and terminology
Enhance your reception or administration skills, from record keeping to confidentiality, to work in any medical setting.
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Study with winnersWe’re an award-winning learning provider and have been recognised for our cutting-edge learning techniques.
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At your own paceStudy this course as quickly or slowly as you wish; we’ll work at a speed that suits you.
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Unlimited Tutor SupportGet as much help and support as you want from your personal course tutor via email and phone.
- Awarding body: ABC Awards
ABC Awards is a leading national Awarding Organisation, regulated by OFQUAL, and the Welsh Government for their qualifications on the national framework. ABC Awards combines 180 years of examination and assessment expertise but also implements a responsive, flexible and innovative approach to the needs of our students. ABC Awards is a brand of the Skills and Education Group Awards, also known as SEG Awards, which is found on the OFQUAL register.
Study Hours
Up to 90 hours which is around 30 minutes per day for 6 months. However, additional hours may be required for reading, writing, and research.
Study Method
Course Duration
You have up to a year to complete this course and we have included a suggested number of study hours. This is usually ample time for learners, even with full-time jobs and other commitments. Don’t worry if you go over the year though, we can organise an extension to your course for an additional fee, which also extends your tutor support.
Assessment
Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.
Course Outcomes
At the end of this course, successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details all of the units you have completed as part of your course). You can read more about ABC here. Tens of thousands of people each year further their education with an ABC award.
Additional Information
Difficulty - Level 3
Entry requirements - There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English.
Course Content
- General reception skills
- Duties of a Medical Receptionist
- Telephone skills
- Customer service
- Making and recording appointments
- Origins of structure and medical terms
- Composition of medical words
- Terminology of body structures, systems, diseases and conditions
- Titles, professional qualifications and professional bodies
- Eponyms, acronyms and abbreviations in common use
- Drugs awareness
- Legislation governing medicines
- Medicines
- Controlled Drugs
- Drugs disposal
- The importance of hygiene
- How to maintain hygiene standards
- Cleaning for infection control
- Waste disposal for infection control
- Healthcare-associated infections
- The need for confidentiality
- The legal position
- Best practice
- Other legislation associated with record keeping
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Frequently Asked Questions
We have some answers to common student questions, but if you can't find the answer you're looking for then please contact us and we will do everything we can to answer your questions.
You will have access to your personal tutor, via email and telephone, who will mark your assignments and guide you through the course. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. Your personal tutor will be highly experienced in their subject area and qualified to teach.
You don’t need any prior skills in the subject area to start. However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.
We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for the specified duration of your course.
You will receive everything you need to complete this course within the study pack we send to you.
No, this course is assessed by coursework alone.
No, all of the study materials are supplied within your learning pack.
Most students finish comfortably within the course duration period given. However, if you do need more time, your personal tutor support can be extended for an additional fee.
That’s fine, this course can be studied anywhere and is completed by submitting Tutor marked assignments (TMAs).
Please check our FAQs section or Contact Us, we are happy to answer any questions you have.