Galileo Introduction

Are you an aspiring Travel Agent? Would you like to work in this ever busying career area?  Galileo is a hugely popular GDS which most travel companies use. A GDS (Global Distribution System) is the powerful platform used to book flights, hotels and car hire. Learning a GDS has many benefits, getting this qualification could secure your ideal travel job!  Galileo is part of the Travelport group of companies and as of 2006 had a worldwide market share of 22% for airline bookings. Galileo is used by travel professionals all worldwide.

This course provides you with a full introduction to the Galileo GDS system.  Travel is a very competitive industry and whether you are studying this course to change roles or you are beginning your career in Travel, having solid booking system foundations under your belt are essential to your success and employability.

This course covers:

  • Flight Reservations
  • Automated Fares & Ticketing
  • Car Hire & Hotel Reservations

Who uses Galileo?

Galileo is used as a booking system for companies such as: British Airways, KLM, Swissair, Southwest Airlines and Aer Lingus.  Once you have learnt Galileo it is quite easy to cross-train to another GDS like Amadeus and Sabre.

An intro to the Galileo system. Ideal for new or existing travel agents who've not used a Global Distribution System.
Study with winners

We’re an award-winning learning provider and have been recognised for our cutting-edge learning techniques.

At your own pace

Study this course as quickly or slowly as you wish; we’ll work at a speed that suits you.

Unlimited Tutor Support ™

Get as much help as you want from your personal course tutor via phone and email.

Awarding body: VIASINC
Our course ref: TR001

VIASINC is recognised as the most experienced travel technology training company operating in the global education community. Offering our learners the skills required to work in the travel and tourism sector with vocational training in Amadeus, Galileo and Sabre booking systems.






Study Hours

Up to 50 hours which is around 30 minutes per day for 3 months.

Course Duration

You have up to 6 months to complete this course.  This is usually ample time for learners, even with full time jobs and other commitments. Don’t worry if you do not complete the course within this time, you can easily extend your access by purchasing an extra 6 months access. Or if  you need more hours to take and pass your course? We offers packages of 5, 10 or 20 additional hours.

Study Method

The course is specially designed for study by distance learning via our online learning environment.

The course contains:

  • 26 lessons
  • 5 quizzes
  • 1 final exam

There is an exam to be taken at the end of the course. You will require a passing score of 85% or more to receive your certificate.

Course Outcomes

Upon completion of this Galileo Expert course, you will receive the Expert certificate to use as proof of your competency in the software, which will be widely accepted by employers.  Courses’ Content Creator and awarding body are VIASINC.

Additional Information
Level 2
Entry requirements
You don't need any prior knowledge of GDS systems to start this course.
Choose a section to view a breakdown of its content
Section 1
Lesson 1 – Navigation Tutorial
Lesson 2 – Introduction to the Course, Sign On/Off, Encode and Decode
Lesson 3 – BF Retrieval, Similar Name Lists, Display BF Subfields
Lesson 4 – Timetable Displays, Availability and Link Indicators
Lesson 5 – Return Availability, Flight Details, Advanced Availability, Codeshares, Alliances and LCCs
Lesson 6 – The Mandatory BF Fields
Lesson 7 – Build and End Complete BFs
Lesson 8 – Optional BF Fields
Lesson 9 – OSI and SSR Messages
Lesson 10 – BF Management
Lesson 11 – Seat Assignment, Seat Maps, Change and Cancel Seats
Lesson 12 – Profiles
Lesson 13 – Book a Car at a Passenger’s Destination
Lesson 14 – Car Rules and Policy Displays
Lesson 15 – Book a Hotel at a Passenger’s Destination
Lesson 16 – Hotel Description Displays and Other Hotel Functions
Lesson 17 – Fare Displays
Lesson 18 – Fare Notes
Lesson 19 -Itinerary Pricing
Lesson 20 – Ticketing
Lesson 21 – Ancillary Services and EMDs
Lesson 22 – Queues
Lesson 23 – Queue Tasks
Lesson 24 – Currency Conversion and Other Miscellaneous Functions
Lesson 25 – Help and Reference Systems
Lesson 26 – Timatic
+ 5 quizzes + 1 final exam

You will have access to your personal tutor, via email and telephone, who will mark your assignments and guide you through the course. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. Your personal tutor will be highly experienced in their subject area and qualified to teach.

You don’t need any prior skills in the subject area to start.  However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.

We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for 12 months.

You will receive everything you need to complete this course within the study pack we send to you.

No, all of the study materials are supplied within your learning pack.

Yes. There is one online exam you will need to pass to complete this course.

That’s fine, this course can be studied anywhere and is completed by submitting Tutor marked assignments (TMAs).

Please check our FAQs section or Contact Us, we are happy to answer any questions you have.

No. While you can choose to write your assignments by hand, the majority of students type up their work in a word processor and then submit it via email to their tutors. A typed essay is much easier to save and edit and makes it easier for tutors to read.

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