Galileo Airline Reservations

This course is perfect for someone who is wanting to gain a comprehensive understanding of Galileo Airline Reservations on the Galileo GDS system. It covers more detail that you would get in the “Full Introduction” course. You’ll find it easily paced with more examples, more quizzes etc. so that you will really get a great understanding of this subject!

Who uses Galileo?

Galileo is used as a booking system for companies such as British Airways, KLM, Swissair, Southwest Airlines and Aer Lingus. Once you have learnt Galileo it is quite easy to cross-train to another GDS like Amadeus and Sabre.

An ideal course to gain a comprehensive understanding of Galileo Airline Reservations on the Galileo GDS system.
Study with winners

We’re an award-winning learning provider and have been recognised for our cutting-edge learning techniques.

At your own pace

Study this course as quickly or slowly as you wish; we’ll work at a speed that suits you.

Unlimited Tutor Support ™

Get as much help as you want from your personal course tutor via phone and email.

Awarding body: VIASINC
Our course ref: TR002

VIASINC is recognised as the most experienced travel technology training company operating in the global education community. Offering our learners the skills required to work in the travel and tourism sector with vocational training in Amadeus, Galileo and Sabre booking systems.






Study Hours

Up to 50 hours which is around 30 minutes per day for 3 months.

Course Duration

You have up to 6 months to complete this course.  This is usually ample time for learners, even with full time jobs and other commitments. Don’t worry if you do not complete the course within this time, you can easily extend your access by purchasing an extra 6 months access. Or if  you need more hours to take and pass your course? We offers packages of 5, 10 or 20 additional hours.

Study Method

The course is specially designed for study by distance learning via our online learning environment.


There are two final exams to be taken and like the course, the exam is online too!

Course Outcomes

Upon completion of this Galileo Expert course, you will receive the Expert certificate to use as proof of your competency in the software, which will be widely accepted by employers.  Courses’ Content Creator and awarding body are VIASINC.

Additional Information
Level 2
Entry requirements
We recommend first studying the introductory course if you are unfamiliar with GDS systems.
Section 1
Airline Reservations Part I

Lesson 1 – Introduction, signing in and out, work areas

Lesson 2 – Encode and Decode

Lesson 3 – Introduction to the PNR

Lesson 4 – PNR redisplay, subfield display

Lesson 5 – Timetable, flight details

Lesson 6 – Flight availability, return availability, schedules, shortcut flight info

Lesson 7 – Booking Seats from Availability

Lesson 8 – Name Elements, Contact Elements

Lesson 9 – Ticketing Element, Received-From Element

Lesson 10 – Build and end a complete PNR

Lesson 11 – Canceling and changing mandatory PNR elements

Lesson 12 – Mailing and billing elements

Lesson 13 – General remark and OSI elements

Lesson 14 – SSR and frequent flyer elements

Lesson 15 – Canceling and changing optional PNR elements

Lesson 16 – Advance seating requests

Lesson 17 – Seat maps

Lesson 18 – Request specific seats, specific seat wish, modify seating

Lesson 19 – Calculator and currency functions, minimum connect times

Lesson 20 – Help system

Lesson 21 – AIS

+ 21 drills + 4 exercises + 6 quizzes + 1 final exam

You will have access to your personal tutor, via email and telephone, who will mark your assignments and guide you through the course. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. Your personal tutor will be highly experienced in their subject area and qualified to teach.

You don’t need any prior skills in the subject area to start.  However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.

We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for 12 months.

You will receive everything you need to complete this course within the study pack we send to you.

No, this course is assessed by coursework alone.

No, all of the study materials are supplied within your learning pack.

That’s fine, this course can be studied anywhere and is completed by submitting Tutor marked assignments (TMAs).

Please check our FAQs section or Contact Us, we are happy to answer any questions you have.