NCFE Level 3 Diploma in Skills For Business: Human Resources

Our course code: X341

Course fee £495 or from £37 per month

Enrol on our course

Are you considering a career in human resources (HR)? Does the energy of a dynamic business environment get you pumped? Then take advantage of that excitement and develop the key skills you need to work successfully in any business HR setting. Our Diploma in Human Resources course expands your wisdom of business recruitment, employment law and management. An ideal HR qualification for people of all backgrounds. Whether you’re already working in HR, looking to progress into further study or you’re focused on a vocational pathway. This HR certification gives you the transferable HR skills all employers want.

A Diploma in Human Resources course also teaches you crucial skills for business, so you’ll fit into any business environment. Studying online in your own space and time, you’ll learn about business culture, responsibilities, problem-solving and communication – so you can work better with others. Additionally, you’ll examine the interview process, contracts of employment and managing personal and peer performances. The result, an HR qualification providing 90 credits to greatly improve your chances of getting into the university you want.

If you’re already working in Human Resources, this HR course can bolster up your skills. If you’re thinking about working in an HR setting, a little HR training goes a long way. And if you want to advance to university, a diploma in Human Resources can help. Enrol today, boost your skills, enhance your career prospects and land the dream role in Human Resources you deserve.

While studying our online Diploma in Human Resources Course, you’ll learn about:

  • The recruitment process, from planning to interviewing
  • Aspects of employment law, from contracts to legislation
  • Factors in HR planning, employee motivation and performance.
  • Creating documents of all formats for various requirements
  • Recognising business problems and how to solve them with a plan
  • Communicating effectively in both the written and verbal word
  • Producing documents types and formats for varying requirements
  • How to manage and improve your business performance
  • And so much more…

Develop the key skills you need to work successfully in any business HR (Human Resources) setting.

  • A formal qualification

    This course is a formally recognised RQF qualification and is recognised throughout the UK, Europe and beyond.

  • Study with winners

    We’re an award-winning learning provider and have been recognised for our cutting-edge learning techniques.

  • Unlimited Tutor Support

    Get as much help and support as you want from your personal course tutor via email and phone.

  • Awarding body: NCFE
  • Our course code: X341
  • Qualification code: 601/2649/8
  • Official Qualification Title: NCFE Level 3 Diploma in Skills for Business: Human Resources

NCFE are a national awarding organisation, passionate about designing, developing, and certificating diverse, nationally recognised qualifications and awards.

Study Hours

It takes around 900 hours to complete this course.

Study Method

The course is specially designed for study by distance learning. Throughout the course, there will be self-assessment questions, and tutor marked assignments (TMAs), to enable you to monitor your progress.

Course Duration

You have 12 months to complete this course upon enrolment. This is normally ample time for students to complete the course. Don’t worry if you go over the year though, we can organise an extension to your course for an additional fee, which also extends your tutor support.


Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Course Outcomes

At the end of this course, successful learners will receive an NCFE Qualification and a Learner Unit Summary (which lists the details all of the units you have completed as part of your course). You can read more about NCFE here. Tens of thousands of people each year further their education with an NCFE award.

Additional Information

Official Qualification Title - NCFE Level 3 Diploma in Skills for Business: Human Resources

Difficulty - Level 3

Entry requirements - There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English.

Minimum Enrolment Age - 16 years

UCAS Points - 84

Credits - 90

Course Content

1: Business Culture and Responsibilities

Discover how to support sustainability in a business environment, understanding why businesses work in a sustainable way and how technology can be used to help this. You’ll gain knowledge of diversity in the workplace, including the legal and organisational guidelines that exist to govern diversity in the workplace. Additionally, you’ll explore how to maintain security and confidentiality in the workplace.

2: Deliver Customer Service in a Business Environment

Develop a variety of effective customer service skills, such as exceeding customer expectations by going the extra mile, delivering an efficient service to a wide range of customers, as well as monitoring and reviewing customer service.

3: Produce Documents in a Business Environment

Gain knowledge of different documents and formats that can be used to present information. You’ll also learn to research content for and produce a range of documents which meet varying requirements.

4: Solve Problems in a Business Environment

Learn how to identify solutions to business problems, develop problem-solving plans, and then solve these problems. You’ll also evaluate the success of such a plan to ensure the method chosen is the most productive option.

5: Communicate in a Business Environment

Master the importance of written and verbal communication skills. You’ll evaluate communication within a business environment, summarising positive and negative points of a communication and developing a plan to improve your communication skills.

6: Manage and Improve Own Performance in a Business Environment

Gain the ability to plan and manage your own work. You’ll gain an understanding of why behaviour and attitude are important in a business environment and know how to improve your own performance.

7: Recruitment and Selection in Business

Gain knowledge of the processes involved in recruitment planning. You’ll discover the implications of the regulatory framework for the process of recruitment and selection. You’ll also learn to prepare documentation involved in the selection and recruitment process and also participate in a selection interview.

8: Aspects of Employment Law

Gain insight into different types of employment contract and the impact of employment legislation. You’ll consider the right and responsibilities of employees and employers. You’ll also grasp the various perspectives in employee relations and know how and when contracts of employment are terminated.

9: Human Resource Management in Business

Understand the factors involved in human resource planning in organisations and how organisations motivate employees. You’ll learn how to gain committed employee cooperation, as well as the process of managing employee performance at work.

Show 3 more modules

Frequently Asked Questions

We have some answers to common student questions, but if you can't find the answer you're looking for then please contact us and we will do everything we can to answer your questions.

You will have access to your personal tutor, via email and telephone, who will mark your assignments and guide you through the course. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. Your personal tutor will be highly experienced in their subject area and qualified to teach.

You don’t need any prior skills in the subject area to start. However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.

We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for the specified duration of your course.

You will receive everything you need to complete this course within the study pack we send to you.

No, this course is assessed by coursework alone.

No, all of the study materials are supplied within your learning pack.

Most students finish comfortably within the course duration period given. However, if you do need more time, your personal tutor support can be extended for an additional fee.

Please check our main FAQs section or Contact Us, we have experienced course advisers who will be delighted to help!