No business can stay afloat without a firm grasp of how much money they’re owed, and from whom – and if customers don’t pay, this can have a seriously negative impact on long-term financial health.
This level 3 course is specially designed for those who’d like to gain a full understanding of the principles and practices of controlling credit and managing debt in commercial organisations, and the legal avenues that are available when customers fail to pay. You’ll discover how to maximise your chances of recovering money owed to you, and more importantly, how to pro-actively avoid financial problems. This course is ideal for small business owners, and no prior experience or education is required to enrol.
Gain an understanding of the principles and practices of controlling credit and managing debt in commercial organisations
You’ll discover how to find out if a customer is credit worthy, and the importance of credit checks and references. You’ll learn how to pursue debt recovery through the courts, and the VAT and tax relief that’s available on bad debts. You’ll also find out how and when to work with debt management and collection agents, how to deal with difficult or angry customers, and how to gain a commitment to pay. Working full time? No problem – this flexible course can be studied in your own time, at your own pace.