Credit Control and Debt Management QLS Level 3

Gain an understanding of principles and practice of controlling credit and managing debt in commercial organisations.

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Overview

No business can stay afloat without a firm grasp of how much money they’re owed, and from whom - and if customers don’t pay, this can have a seriously negative impact on long-term financial health.

This level 3 course in credit management is specially designed for those who’d like to gain a full understanding of the principles and practices of controlling credit and managing debt in commercial organisations, and the legal avenues that are available when customers fail to pay. You’ll discover how to maximise your chances of recovering money owed to you, and more importantly, how to pro-actively avoid financial problems. This Credit Control and Debt Management Level 3 course is ideal for small business owners, and no prior experience or education is required to enrol.

What you'll learn

Unit 1 - Credit Control

Credit control can be tricky for any business – how do you know which customers are credit worthy? In this unit, you’ll discover the answer to this question, along with common credit control routes, and how to pursue debt recovery through the courts. You’ll also learn about VAT and tax relief for bad debts, as well as statutory demands, voluntary arrangements, and administration orders.

Unit 2 - Debt Management Agencies

In unit two, you’ll explore what credit checking agencies are used for, and when you might consider employing their services. You’ll take a look at the legal services that are available throughout the process of debt management, and gain an understanding of how issues are dealt with through the courts. Finally, you’ll find out how and when to use debt collection agents, what powers they have, and the costs involved.

Unit 3 - Communication

Dealing with credit and debt collection can be a tricky subject, so maintaining excellent and thorough communication with your customers is key. In the final unit, you’ll discover how to deal with particularly difficult or angry customers, how to compose written communication such as legal demands for payment, as well as when it’s appropriate to use formal letters as opposed to emails. Finally, you’ll learn how to deal with customer responses and, most importantly, how to gain a commitment to pay.

Extra info

Awarding Body

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The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

Course Outcome

At the end of this course, successful learners will receive a Certificate of Achievement from QLS (Quality Licence Scheme) and a Learner Unit Summary (which lists the details all of the units you have completed as part of your course). You can read more about QLS here.

How is this course assessed or examined?

Throughout this course, you may be expected to complete assignments, essays, research projects, posters, leaflets, presentations, video/audio recordings, work-based and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Entry requirements

While there are no strict entry requirements for this level three Credit Control and Debt Management, it is strongly recommended that you have the ability to effectively read and write in English.

FAQs

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How much do exams cost?

Many of our courses do not require exams however, A-levels, GCSEs and some other courses do require exams to complete the qualification. Exam fees are additional to the cost of the course and prices vary depending on the course and where you sit them – find out more.

Planning on studying A-levels or GCSEs with us? We can add your exams during enrolment and blend them into your monthly payment plan if you wish. If you’re not ready to book your exam(s) yet, you can book them at a later date – all of the information is available on MyOxbridge under NEAS and Exams.

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Can I sign up for a Student Beans account and get Student Discounts?

Yes! One of the many benefits of being an Oxbridge student is that you get access to great discounts with a Student Beans account! Eligibility criteria apply and acceptance is made at the discretion of Student Beans. Find out how to sign up.

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Are business courses worth it?

Definitely, business and management courses can be used to advance up the ladder by proving to your employers that you’re dedicated and eager to learn.

They can also be used as evidence to prospective employers that you’d be a valuable addition to their team.

Finally, if you’re contemplating launching your own company, business and management courses can help you find your feet, hone your skills and become a success.

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Why study business and management courses online with Oxbridge?

We offer a huge selection of business-focussed courses such as Business GCSE and Level 3 Diploma in Skills for Business and nationally recognised project management qualifications, including Agile and Prince2.

Whether you’re self-employed, climbing the ladder or struggling to get a foothold, showing initiative and gaining additional business qualifications can set you apart from the competition.

When you opt to study online with Oxbridge, you also gain tons of additional benefits such as: Not having to quit your job to navigate set lesson timetables; studying around your social life, at times that best suit you; one-on-one time with a qualified tutor who specialises in the subject you’re studying; top-quality learning materials, including quizzes, videos and e-books; the potential to achieve a pass rate that’s 20% higher than the national average and more.

If you’d like to find out more about studying business and management with Oxbridge, speak with one of our learning advisers via live chat.

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What are the different types of management courses?

Management is a far-reaching subject and involves the study of a variety of managerial practices. Whether you’re investigating how you can better serve your team and employer or are expanding your skills to run your own business, an online management course offers flexibility that you won’t find in a more traditional educational setting.

Managerial courses vary depending on the industry you are working in. Some of these courses include:

Team Leading Skills and Principles of Management.

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What are the different types of business courses?

Business is one of the most popular fields of study worldwide. In today’s ever-increasing competitive job market, you can ensure that you stand out from the crowd with an accredited, industry-recognised business course.

There are a variety of online business courses available to study, depending on your goal. Just a few of the courses you could invest in include: Workplace Law,  Starting Your Own Business, and more.

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Are you ready to change your world?

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