Airline Reservations – Part I
- Lesson 1 – Introduction, signing in and out, work areas
- Lesson 2 – Encode and Decode
- Lesson 3 – Introduction to the PNR
- Lesson 4 – PNR redisplay, subfield display
- Lesson 5 – Timetable, flight details
- Lesson 6 – Flight availability, return availability, schedules, shortcut flight info
- Lesson 7 – Booking Seats from Availability
- Lesson 8 – Name Elements, Contact Elements
- Lesson 9 – Ticketing Element, Received-From Element
- Lesson 10 – Build and end a complete PNR
- Lesson 11 – Canceling and changing mandatory PNR elements
- Lesson 12 – Mailing and billing elements
- Lesson 13 – General remark and OSI elements
- Lesson 14 – SSR and frequent flyer elements
- Lesson 15 – Canceling and changing optional PNR elements
- Lesson 16 – Advance seating requests
- Lesson 17 – Seat maps
- Lesson 18 – Request specific seats, specific seat wish, modify seating
- Lesson 19 – Calculator and currency functions, minimum connect times
- Lesson 20 – Help system
- Lesson 21 – AIS
Airline Reservations – Part II
- Lesson 1 – Advanced availability entries
- Lesson 2 – Access types
- Lesson 3 – Direct sell, waitlist, open/ARNK/passive segments
- Lesson 4 – PNR claim, rearrange segments
- Lesson 5 – Split PNR
- Lesson 6 – Working with non-homogeneous PNRs
- Lesson 7 – Working with customer profiles
- Lesson 8 – Queue count, queue placement, option element
- Lesson 9 – Queue access/exit, remove/delay queued PNRs
- Lesson 10 – Segment status, schedule change, waitlist assurance
Automated Fares and Ticketing
- Lesson 1 – Basic fare displays, carrier specific fares
- Lesson 2 – Fare displays for specific dates
- Lesson 3 – Additional fare display options
- Lesson 4 – Fare display follow up entries
- Lesson 5 – Fare notes
- Lesson 6 – Itinerary pricing
- Lesson 7 – Stored itinerary pricing
- Lesson 8 – Best buy pricing
- Lesson 9 – Pricing options
- Lesson 10 – PNR fare elements
- Lesson 11 – Ticketing
- Lesson 12 – Issuing EMDs
Car Reservations
- Lesson 1 – Car location lists
- Lesson 2 – Display and book from multi-company car availability
- Lesson 3 – Display and book from single company car availability
- Lesson 4 – Direct car availability entries
- Lesson 5 – Car availability options
- Lesson 6 – Car sell options and direct car sell
- Lesson 7 – Car segment modify entries
- Lesson 8 – Car rate features, car terms, car policy
Hotel Reservations
- Lesson 1 – Hotel location lists
- Lesson 2 – Display multi-property hotel availability
- Lesson 3 – Display and book from single property hotel availability
- Lesson 4 – Direct hotel availability entries
- Lesson 5 – Hotel display options
- Lesson 6 – Hotel points of reference
- Lesson 7 – Hotel features entries
- Lesson 8 – Hotel sell options and chain-specific help pages
- Lesson 9 – Book a hotel directly and from a location list
- Lesson 10 – Change, add to, delete from, and cancel hotel segments
Tour source
- Lesson 1 – The TourSource system
- Lesson 2 – Book tours in TourSource
- Lesson 3 – Modify a tour booking, complete TourSource entries
Timatic
- Lesson 1 – Timatic Basics
- Lesson 2 – Timatic full-text, guided/expert modes
- Lesson 3 – Miscellaneous Timatic entries
- Lesson 4 – Timaticweb
There is an exam to be taken at the end of each module and like the course, the exam is online too!
Upon completion of this Amadeus course, you will receive an Amadeus certificate to use as proof of competency in using the system, which will be widely accepted by employers within the industry. Courses’ Content Creator and awarding body are VIASINC.
You have up to 6 months to complete this course. This is usually ample time for learners, even with full time jobs and other commitments. Don’t worry if you do not complete the course within this time, you can easily extend your access by purchasing an extra 6 months access. Or if you need more hours to take and pass your course? We offers packages of 5, 10 or 20 additional hours.
The course is specially designed for study by distance learning via our online learning environment.
Q: What skills are needed to enrol onto this course?
You don’t need any prior skills in the subject area to start this course but we do recommend an intermediate ability to read and write English and basic maths skills. We recommend first studying the introductory course if you are unfamiliar with GDS systems.
Q: What support is included?
This is a self-study course, however, there is always technical support available if you need it.
Q: What is included in the cost of my course?
We provide all the specially written learning materials you require to study this course at home. Should you require more time or activity hours then there will be a charge for the extension.
Q: Is there a required reading list?
No, all of the study materials are supplied within your learning pack.
Q: Do I have to sit an exam?
You will need to sit and pass an exam for successful completion of this course.
Q: What if I live outside the UK?
That’s fine, this course can be studied anywhere because we deliver it online through our e-learning environment.
Q: What do I do if I still have questions?
Please check our FAQs section or Contact Us, we are happy to answer any questions you have.
