Amadeus Expert

Learn and understand all you need to know about the Amadeus online booking reservations system in this course, from the comfort of your own home! This Amadeus Expert course comes with comprehensive training in the Amadeus GDS system. It is suitable for beginners as well as those with some prior knowledge of GDS and will provide you with an expert level of knowledge in Amadeus GDS.

Amadeus helps airports and airlines work together to provide a seamless travel experience for the passenger integrating their operations to optimise efficiency, cost-effective, and passenger centric. Amadeus is one of the industry standard booking and reservation systems used by travel companies worldwide. Many travel companies will list a full understanding of Amadeus as ‘essential’ on their job specifications, so it is much easier to get a job in this sector if you can prove that you have this skill.

Who uses Amadeus?

Airlines that use Amadeus include: British Airways, Air France, Iberia, Lufthansa, SAS
Other Companies: eBookers, Expedia, Opodo, Ian Allen, Eden Travel, Flightline

This course covers:

  • Airline Reservations (parts 1 & 2)
  • Automatic Fares & Ticketing
  • Car Hire
  • Hotel Reservations

The course covers the same subjects as our 50 hour ‘Introduction’ course but in more detail and with more examples and exercises.

Learn and understand all you need to know about the Amadeus online booking reservations system in this course, from the comfort of your home!
Study with winners

We’re an award-winning learning provider and have been recognised for our cutting-edge learning techniques.

At your own pace

Study this course as quickly or slowly as you wish; we’ll work at a speed that suits you.

Unlimited Tutor Support ™

Get as much help as you want from your personal course tutor via phone and email.

Awarding body: VIASINC
Our course ref: TR009

VIASINC is recognised as the most experienced travel technology training company operating in the global education community. Offering our learners the skills required to work in the travel and tourism sector with vocational training in Amadeus, Galileo and Sabre booking systems.






Study Hours

Up to 70 hours which is around 30 minutes per day for 3 months.

Course Duration

You have up to 6 months to complete this course.  This is usually ample time for learners, even with full time jobs and other commitments. Don’t worry if you do not complete the course within this time, you can easily extend your access by purchasing an extra 6 months access. Or if  you need more hours to take and pass your course? We offers packages of 5, 10 or 20 additional hours.

Study Method

The course is specially designed for study by distance learning via our online learning environment.

The course contains:

  • 65 lessons,
  • 64 drills
  • 9 exercises
  • 20 quizzes
  • 5 final exams

There is an online exam to be taken at the end of each module. That’s five exams in total. You will require a passing score of 85% or more on each exam to receive your certificate.

Course Outcomes

Upon completion of this Amadeus course, you will receive an Amadeus certificate to use as proof of competency in using the system, which will be widely accepted by employers within the industry.  Courses’ Content Creator and awarding body are VIASINC.

Additional Information
Level 2
Entry requirements
We recommend first studying the previous two courses in the series if you are unfamiliar with GDS systems.
Section 1
Airline Reservations – Part I
  • Lesson 1 – Introduction, signing in and out, work areas
  • Lesson 2 – Encode and Decode
  • Lesson 3 – Introduction to the PNR
  • Lesson 4 – PNR redisplay, subfield display
  • Lesson 5 – Timetable, flight details
  • Lesson 6 – Flight availability, return availability, schedules, shortcut flight info
  • Lesson 7 – Booking Seats from Availability
  • Lesson 8 – Name Elements, Contact Elements
  • Lesson 9 – Ticketing Element, Received-From Element
  • Lesson 10 – Build and end a complete PNR
  • Lesson 11 – Canceling and changing mandatory PNR elements
  • Lesson 12 – Mailing and billing elements
  • Lesson 13 – General remark and OSI elements
  • Lesson 14 – SSR and frequent flyer elements
  • Lesson 15 – Canceling and changing optional PNR elements
  • Lesson 16 – Advance seating requests
  • Lesson 17 – Seat maps
  • Lesson 18 – Request specific seats, specific seat wish, modify seating
  • Lesson 19 – Calculator and currency functions, minimum connect times
  • Lesson 20 – Help system
  • Lesson 21 – AIS

You will have access to your personal tutor, via email and telephone, who will mark your assignments and guide you through the course. In addition, you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process. Your personal tutor will be highly experienced in their subject area and qualified to teach.

You don’t need any prior skills in the subject area to start.  However, as with all of our courses, we recommend a reasonable level of English reading and writing ability.

We provide all the specially written learning materials you require to study this course at home. The course fee also includes tutor support for 12 months.

You will receive everything you need to complete this course within the study pack we send to you.

No, all of the study materials are supplied within your learning pack.

Yes. There are five exams you will need to pass to complete this course.

That’s fine, this course can be studied anywhere and is completed by submitting Tutor marked assignments (TMAs).

Please check our FAQs section or Contact Us, we are happy to answer any questions you have.

No. While you can choose to write your assignments by hand, the majority of students type up their work in a word processor and then submit it via email to their tutors. A typed essay is much easier to save and edit and makes it easier for tutors to read.

We're Award Winners!